Business Details
About
HotelExtended Stay Hotel
Stay connected and comfortable at Home2 Suites by Hilton Lakeland South Polk Parkway. Set among shops, restaurants and entertainment at Lakeside Village, our modern, all-suites hotel provides a convenient location for your business or leisure trip. Attractions such as Publix Field and the RP Funding Center are a short drive away in downtown Lakeland, and easy access to Polk Parkway and I-4 makes travel a breeze.
Perfect for an extended stay, each of our stylish and spacious suites features an in-suite kitchen, sofa bed, 42-inch HDTV and moveable furniture. Stay productive with the desk and ergonomic chair, or relax on the comfortable bed. Pets are always welcome, too.
Enjoy free breakfast favorites such as eggs, cereal, oatmeal and fresh fruit every morning at our Inspired Table™, as well as Coffee2 Tea beverage service any time. Host a small meeting in our boardroom and take advantage of free printing and WiFi. At the end of the day, relax in the heated saline pool or multitask with laundry and a workout in our Spin2 Cycle laundry and fitness area.
Location
Home2 Suites by Hilton Lakeland South Polk Parkway
3610 Lakeside Village Boulevard, Lakeland, FL
33803, United States
Hours
Reviews
4.5
534 reviews
5 stars
374
4 stars
99
3 stars
23
2 stars
15
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Alma, Jacob, and Jackie, received high praise for their friendliness, helpfulness, and going above and beyond for guests.
Cleanliness
Most guests found the hotel clean and well-maintained, although some reported issues with specific rooms and areas needing attention.
Breakfast Quality
The breakfast was generally well-received, with a good variety, though some guests noted limited options and occasional shortages.
Location
The hotel is conveniently located near shopping and dining options, making it a favorable choice for guests.
Room Comfort
Rooms are spacious and comfortable, but some guests experienced issues with cleanliness and maintenance.
- JFJenifer FennellNov 17, 20251.0Whomever is working the front desk today 11/17/25 at 10am is lazy. I needed help adding a day to my reservation. The app would not let me book it. I called directly to the hotel for assistance and the person who answered informed me "you will have to book it separately". I tried to do that while she was on the phone, because I could not do it in the app, and explained the problem. I was even having problems finding the correct hotel to book a separate date. Her response was she could not help me because I booked a military rate. I had to do it myself. I could call her back when I have it figured out!!!!!! UMMM Isn't customer service supposed to be helpful? I needed help, that's why I called. The book button was grayed out when I tried to do it. I wasn't sure if I should edit my existing reservation or book an extra day and go through the hassle of moving rooms? I tried to add an extra day and it would not let me book it. CLEARLY I was having trouble. I figure every time I call today, I'm going to get this same lazy person, so maybe a google review will get someone to explain to her how a job works. She is very rude. It really isn't that difficult to assist someone in booking an extra day. EVEN IF I have to do it myself, I needed guidance as to why I was having so many problems. I should not have to type any of this mess. I'll update the review after we have completed our stay.
- TWTodd WilsonNov 11, 20255.0I’ve been working in the area and I needed a place to stay for a night on short notice. I called up the hotel and was greeted by Jacob. What a kind hearted fellow that guy was. He got me all settled in and when I actually checked in, he was such a pleasure to talk to. He had great knowledge of the area, and gave me spots to go eat. Thank you Jacob.
- JWjamie wheelerOct 30, 20255.0DANIELLE Has been absolutely amazing this entire stay. She very helpful and always has a positive attitude. Jackie and Shavonne are both very pleasant and tentative. Room was bigger than expected and clean. This is going in my top 3 best suites
- BBBrendaOct 21, 20255.0Hotel very nice clean and convenient to restaurants and shops Breakfast was good Stacy who works the breakfast area was amazing !! She went out of her way to make sure we had everything we needed They are lucky to have her plus Danielle at front desk was super helpful as well
- CSCrissy SpicerOct 15, 20255.0We’ve stayed here several times as it is convenient to SEU. The staff is always friendly and helpful. Stacy, the staff member who helps with the continental breakfast, goes above and beyond. She keeps everything in stock, cleaned up and does it all with a smile on her face. The rooms are clean and great for families. The price is a little high as we just paid the same amount for a room in a Hilton in downtown Miami (but I guess that only accommodated 4 vs 6). We already have reservations to come back this month.
Frequently Asked Questions About Home2 Suites by Hilton Lakeland South Polk Parkway
What accessibility features are available at Home2 Suites by Hilton Lakeland South Polk Parkway?
The hotel features accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included when staying at the hotel?
Yes, free breakfast is available every morning featuring favorites like eggs, cereal, oatmeal, and fresh fruit at the Inspired Table™.
Are pets allowed at this hotel?
Yes, pets including cats and dogs are welcome at this property.
What amenities are available for guests who want to stay active?
Guests can enjoy a free fitness center and a heated saline outdoor pool during their stay.
Does the hotel offer parking facilities?
Yes, free self-parking is available for all guests.
What are the check-in and check-out times at the hotel?
Check-in is from 3:00 PM, and check-out is until 11:00 AM.
Is there 24-hour front desk service at the hotel?
Yes, the front desk is available 24 hours to assist guests.
What are some nearby places guests can visit for shopping and dining?
Guests can explore Bath & Body Works for beauty products, The Brass Tap - Lakeside Village for drinks and dining, and several restaurants like BD's Mongolian Grill and Fish City Grill located nearby.
Are there nearby hotels if guests want alternative accommodations?
Yes, nearby options include Home2 Suites By Hilton Lakeland and Hampton Inn & Suites Lakeland-South Polk Parkway for additional lodging choices.
What nearby recreational or fitness venues can guests visit?
Guests may visit Orangetheory Fitness Lakeland for workouts, Golf Etc. Lakeland for golfing, or 24hr Rays Tanning Club for tanning services close to the hotel.