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Hilton Garden Inn Lakeland

4.2
(924 reviews)

Business Details

3839 Don Emerson Drive, Lakeland, FL
33811, United States
(863) 647-0066
https://www.hilton.com/en/hotels/mcolagi-hilton-garden-inn-lakeland/

About

HotelHilton
The Hilton Garden Inn Lakeland hotel is located at the Lakeland Linder Regional Airport; centrally located between the cities of Orlando and Tampa and a perfect location for the business or leisure traveler. This 105 room hotel will provide a relaxed atmosphere, deluxe accommodations, full service restaurant/bar and friendly and attentive service to go along with it.

Location

Hilton Garden Inn Lakeland
3839 Don Emerson Drive, Lakeland, FL
33811, United States

Hours

Reviews

4.2
924 reviews
5 stars
537
4 stars
209
3 stars
73
2 stars
40
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting specific individuals who went above and beyond to ensure a pleasant stay.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including mold in bathrooms, dirty carpets, and unclean rooms, indicating a need for better housekeeping.

Noise Complaints

Guests frequently reported issues with noise, including thin walls and loud common areas, which affected their ability to sleep and enjoy their stay.

Service Inconsistencies

There were multiple complaints about inconsistent service, including issues with breakfast availability, billing problems, and lack of timely responses from management.

Facilities Maintenance

Guests noted that some facilities, such as the pool and air conditioning units, were not well maintained, leading to dissatisfaction during their stay.
  • NK
    nelson kinsey
    2 days ago
    5.0
    Staff is super friendly and helpful made the stay easy. Food was really good for the social and breakfast.
  • 22
    2Cents
    4 days ago
    5.0
    Excellent service!! Hilton Inn Lakeland has an amazing employee, Noah. My experience was very welcoming and comfortable. Noah handled my stressful situation with care and consideration. Thanks to this staff member I will be a Hilton guest more often. Thanks Noah in Lakeland!
  • AB
    Ali Burr
    Feb 23, 2026
    5.0
    I had a great experience with the staff breakfast was great and dinner as well I would definitely recommend this hotel to anyone that wants to stay here.
  • MH
    Mahis Ha
    Feb 17, 2026
    5.0
    Such a great stay! From the second I walked in, I felt welcomed and taken care of. The hotel was beautiful, clean, and very well kept. Iman and Lexi at the front desk were amazing, so friendly, helpful, and professional. They made everything easy and made me feel right at home. Definitely coming back!
  • JW
    Julie W
    Feb 5, 2026
    3.0
    A sufficient hotel. Stayed here as it was close to my office and had a restaurant on site. The staff were pleasant and the property is ok. They are probably in need of some upgrades. The bathroom had a little mold and some of the light fixtures were not secured very well to the wall in the room. The bartender the first night was great, very personable and knew how to serve a customer, the second night the lady working just seemed to flounder even though there were only about 8 people there. The food was mediocre but filled its purpose. However, if you are looking for a quite place, this is not it. The walls are so thin. You can hear showers running, people talking, doors slamming. Thankful for noise cancelling headphones. If you are sensitive to sounds, you will struggle. I probably will opt for the other hotel I stayed at last time despite the additional distance. Always try to stay in the Hilton family but this one is not top on my list.

Frequently Asked Questions About Hilton Garden Inn Lakeland

What accessibility features are available at Hilton Garden Inn Lakeland?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast included at Hilton Garden Inn Lakeland?

Breakfast is available for guests at the hotel.

Brand Certified Facts from Hilton Garden Inn Lakeland

This information is certified by Hilton Garden Inn Lakeland and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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