Best Western Plus Lakeland

4.4
263 reviews
Get DirectionsCallWebsite

Business Details

4225 New Tampa Hwy, Lakeland, FL
33815, United States
(863) 262-3900
http://bestwestern.com
GoogleFacebookTwitter

About

HotelBest Western Plus
At the Best Western Plus Lakeland you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Lakeland will stand out among other hotels in Lakeland,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Lakeland will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Lakeland
4225 New Tampa Hwy, Lakeland, FL
33815, United States

Hours

Reviews

4.4
263 reviews
5 stars
192
4 stars
34
3 stars
16
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with pests.

Staff Service

The staff received high marks for friendliness and helpfulness, with specific mentions of standout employees like Vernice and John.

Breakfast Quality

Guests enjoyed the complimentary breakfast, noting its variety and quality, although some mentioned occasional shortages.

Location Issues

Several reviews highlighted concerns about the hotel's location, citing noise from nearby trains and a lack of nearby amenities.

Management Concerns

There were multiple complaints regarding management responsiveness and customer service, particularly in resolving billing issues.
  • JA
    Jose Amaro
    1 day ago
    5.0
    Clean, great staff would stay again
  • KB
    Kolby L Baty
    Dec 7, 2025
    3.0
    We booked this room with our two children. Beds were uncomfortable along with pillows. Room appeared to be clean but found cockroaches crawling on the floor in the middle of the night which prompted trying to pick up all things off the floor. Someone was definitely smoking weed on our floor to the extent that my kids even noticed it. Other than that, the staff was super friendly. I hope they address the cockroach situation. I know this is Florida, but I definitely don’t want to take anything home that I didn’t bring.
  • PG
    Polie Glez
    Dec 5, 2025
    5.0
    Nice staff, great location, good rooms
  • AA
    Atalia Atalia
    Nov 28, 2025
    5.0
    Good place to stay, fair cost for a night decent breakfast.
  • TP
    Tanisha Payne
    Nov 1, 2025
    4.0
    Now don't get me started with the bathroom the door would not close. And when I was in the shower the shower door was see-through, so people could walk in and see me. Location 3 stars but there were a lot of parking spaces. Service 5 stars they were so nice to me.rooms 2 Stars A/C soo loud. And when all the lights were off it was dark very dark. The bed was amazing 😍 there were two beds. the beds were nice and made for me. very comfortable. Otherwise we had to spray everything down so we would not get germs.
Read more reviews on Google

Frequently Asked Questions About Best Western Plus Lakeland

What type of breakfast is available at Best Western Plus Lakeland?

The Best Western Plus Lakeland offers free breakfast to all its guests.

Does Best Western Plus Lakeland have a fitness center for guests?

Yes, the hotel provides an in-house fitness center for guests to use during their stay.