Holiday Inn Express Lake Wales N-Winter Haven by IHG

4.4
726 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to our Lake Wales Hotel in Central Florida, check out our . Our Holiday Inn Express® Lake Wales North - Winter Haven hotel is conveniently located just 5 miles from LEGOLAND FL Business travelers love our hotel's location in Lake Wales because it offers amenities specifically tailored to their needs, such as a 24-hour Business Center with copying, printing and a personal computer. We also have free high-speed wireless Internet access. In addition, our hotel is near area corporations, such as Citrus World Inc, Florida Natural, Hesco, Amphenol, Kegel, Lake Wales Medical Center and State Farm. During your road trip to such Florida attractions as LEGOLAND Florida Resort, Walt Disney World® Theme Parks, Universal Studios, Sea World, Aquatica and Discovery Cove, you can recharge in Lake Wales and tour Bok Tower Gardens, explore rare plant life at Pine Ridge Nature Preserve or visit the Florida's Natural Growers Grove House. Also, take time to hear great musical acts at the Carillon concerts.When you stay at our hotel's facility in Lake Wales, you're able to enjoy great amenities, including our free, hot Express Start breakfast bar, a 24-hour, on-site Fitness Center and a stylishly designed outdoor pool. At our Holiday Inn Express® Lake Wales hotel, we're ready to exceed your expectations!

Location

Holiday Inn Express Lake Wales N-Winter Haven by IHG
2953 Ridge Way, Lake Wales, FL
33859, United States

Hours

Reviews

4.4
726 reviews
5 stars
465
4 stars
161
3 stars
43
2 stars
18
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were praised for friendliness and helpfulness, while others were criticized for being rude or unresponsive.

Cleanliness

Overall, many guests noted that the hotel was clean, but there were several reports of issues such as ants, mildew, and unclean bathrooms.

Breakfast Quality

The breakfast received positive remarks for variety and quality, though some guests mentioned that items were not replenished quickly enough.

Room Conditions

Rooms were generally described as comfortable and well-maintained, but there were complaints about specific issues like outdated bathrooms and noise disturbances.

Location

The hotel is conveniently located near Legoland and various dining options, making it a favorable choice for families visiting the area.
  • DL
    Derek LaFlamme
    Nov 4, 2025
    2.0
    Pros: Fairly clean Good water pressure Pretty quiet Cons: Would not let me allow someone else to check in, even though I've done that plenty of times at other Holiday Inns. Coworker had to wait for me to arrive to get their room. Absolutely the worst breakfast I've ever seen at an IHG hotel. Pitiful selection of food and the automated coffee machines take forever, not allowing you to choose how much coffee you get and tasted way worse than the old pump machines. I've never, in the couple hundred times I've stayed at this chain, had to go and buy breakfast elsewhere until now. Toilet paper is the most painful I've used in quite a while. They went with the cheaper pillow option instead of the "touch of down" mix that the majority of IHG hotels have.
  • CM
    Chris Manning
    Oct 27, 2025
    2.0
    Booked a room for the right day, but the wrong month. When I called them to see if we can get some kind of refund, since we didn't visit on the wrong month, we were told to bad. We were not asking for 100% but something to help. This is a mistake anyone could make. To be charged for a service not received is crazy. I will never stay at a Holiday Inn again, I hope Noone does, they are greedy and take advantage of people's mistakes. Terrible customer service and Terrible attitudes. Again, I know it is my fault, but it is a mistake anyone can make, and to be told to pound sand, not great from a huge company. $200 loss on my part, I hope this review helps someone else from losing money.
  • RC
    Ricardo Colon
    Oct 20, 2025
    4.0
    Excelente buena ubicación para socializar, trabajo/excursiones o visitas.
  • SC
    Sam Colt
    Sep 25, 2025
    5.0
    Very clean, nice people typical HIE
  • IR
    Isabel Rosier
    Sep 18, 2025
    5.0
    We stayed one night here. (Saturday night) were greeted as soon as we walked in. The gentleman gosh I can't remember his name but he was so friendly. We got a kind bedroom because it was just two of us. The room was so clean and neat. They had everything you would need. The beds were soo comfortable. Keurig machine with coffee pods along with tea bags. They also had shampoo, conditioner and bodywash in the shower. The hot breakfast was absolutely amazing. Eggs, sausage, biscuits & gravy pancakes, oatmeal gosh seems like everything. Lol clean and organized. They really care here you can tell. I thanked them all. You won't be disappointed to stay here. Its newly renovated.

Frequently Asked Questions About Holiday Inn Express Lake Wales N-Winter Haven by IHG

What are the check-in and check-out times at Holiday Inn Express Lake Wales N-Winter Haven?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is breakfast included with a stay at this hotel?

Yes, a free breakfast is available featuring a buffet breakfast option.