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Best Western Plus Lake City

4.4
(1060 reviews)

Business Details

350 SW Florida Gateway Dr, Lake City, FL
32024, United States
(386) 754-5944
http://bestwestern.com

About

HotelBest Western Plus
At the Best Western Plus Lake City you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Lake City will stand out among other hotels in Lake City,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Lake City will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Lake City
350 SW Florida Gateway Dr, Lake City, FL
32024, United States

Hours

Reviews

4.4
1,060 reviews
5 stars
686
4 stars
234
3 stars
73
2 stars
21
1 star
46

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including reports of cockroaches, mold, and unclean rooms.

Customer Service

While some guests praised the friendly staff, others reported poor customer service experiences, particularly regarding inflexible policies and unprofessional behavior from management.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking or poorly managed.

Comfort and Amenities

Guests had varied experiences with room comfort, with some appreciating the spaciousness and cleanliness, while others noted issues with hard beds and cold pool water.
  • SL
    Steven Lewis
    Feb 19, 2026
    4.0
    The eggs at breakfast were bland.
  • DC
    Davina Collins
    Feb 16, 2026
    5.0
    Room was clean, breakfast was great. Lots of selections.
  • BA
    Brentt Adams
    Jan 27, 2026
    5.0
    Thanks, Amazing stay,clean,great people, passing through, must stay! Enjoy
  • RT
    Rose Tucker
    Jan 27, 2026
    3.0
    The one big negative was cockroaches in our room. The front desk staff was friendly and helpful, the hotel appeared nice and the room seemed clean. However we killed a cockroach in the bathroom in the morning and I discovered several cockroaches in my drink bottle in the morning (so gross!) I left the sealed bottle with cockroaches inside and a note for the staff. They definitely need to bring in a fumigator! Due to this, we would not return.
  • AN
    Ano Nymous
    Jan 24, 2026
    1.0
    We actually had a nice stay at the hotel itself — the room and overall experience were good. Unfortunately, the customer service completely ruined it. We accidentally booked the wrong dates far in advance (about half a year ahead). As soon as we noticed the mistake, we contacted the hotel to ask for a simple date change. This was flatly refused, without any flexibility or attempt to help. As a result, we were forced to make a second booking and effectively pay twice. I fully acknowledge that the initial mistake was mine. However, I genuinely do not understand how a date change so far in advance is impossible, especially when it would not have caused any loss to the hotel. This kind of rigid and unsympathetic policy feels unfair and very disappointing. It’s a shame, because otherwise the stay was pleasant — but the lack of basic customer goodwill overshadows everything. For this reason alone, I would not book here again and cannot recommend it.

Frequently Asked Questions About Best Western Plus Lake City

What are the check-in and check-out hours at Best Western Plus Lake City?

The hotel operates 24 hours, allowing flexible check-in and check-out times.

Does Best Western Plus Lake City offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in all guest rooms.

Brand Certified Facts from Best Western Plus Lake City

This information is certified by Best Western Plus Lake City and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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