Westgate Blue Tree Resort

Reviews

• NS

  Nekeysha Severe

  6 days ago
  1.0
  It’s so difficult to talk to someone on the phone. You call their number and no one answers. It just keeps rerouting.
• AL

  Anne-marie Levesque

  Mar 1, 2026
  5.0
  Nous avons eu un excellent service par et Sophia, Ivan, Ab.Absolument tout était fantastique. Nous recommandons cette excellente Hotel Anne-Marie et Denis
• DT

  Daniel Trejo

  Feb 26, 2026
  5.0
  Esta cerca de los parques. Tiene muy lindos departamentos y piletas climatizadas. Ya vinimos 3 veces
• SJ

  Sandra Jacquemin

  Feb 14, 2026
  1.0
  Stolen Food for Our Children — No Manager, No Help, No Accountability We are currently staying at Westgate and experienced something deeply upsetting as a family traveling with young children. We ordered grocery delivery to our room, including food specifically for our baby. We have photo confirmation showing the delivery at the room with number. When we went to retrieve it, it waa not there. We immediately contacted the front desk. We were told there was “nothing they could do.” We asked for management. We were informed no manager was on property at 9:00 AM. We asked if they could call the other room with the same number in another building (we were told there are multiple buildings with identical room numbers). They refused, stating they could not contact another guest. To be clear: • The resort acknowledges duplicate room numbers across buildings. • The resort declined to investigate. • The resort declined to review cameras. • The resort declined to assist a family whose baby’s food was stolen. • There was no manager available. Security and guest support matter. Traveling families rely on basic operational systems to prevent exactly this kind of issue. If room numbering creates confusion across buildings, that is a property design issue — not a guest problem. The most disappointing part was not the theft. It was the complete lack of empathy, urgency, or problem-solving from staff. We expected better from a property of this size and reputation
• PO

  Pablo Osete

  Feb 10, 2026
  5.0
  Fui al West Gate Blue Tree Resort, excelente atención y calidad. La habitación muy confortable y limpia. La atención del personal fue muy buena, agradezco a Ericka Cruz por la el trato amable. Hacen receptoría de paquetes por compras online la cual cobran u$s 5 por paquete recibido en caso de que llegue antes de la estadía. El lugar esta muy bien ubicado para acceder a los shoppings. La pileta y los demas servicios estan en muy buenas condiciones. Es una gran ventaja tener lavarropa y secadora en el cuarto. El lavaplatos se tapo y comenzo a perder agua, avise y lo arreglaron al dia siguiente. 100% recomendable. Sugerencia: la despensa del lugar para comprar bebidas es algo cara, seria interesante que mejoren los precios.

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