Holiday Inn Orlando-Disney Springs® Area by IHG

4.3
2648 reviews
Official Walt Disney World Hotel, located on Disney property

About

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As an official hotel of the Walt Disney World Resort guests staying at Holiday Inn Orlando ‐ Disney Springs® Resort Area receive exceptional benefits for staying at a Disney Springs® Resort Area Hotel. We offer hourly shuttles to all four Disney theme parks! (reservations required) Pick-up time vary please inquire at front desk for current schedule. Exclusive Hotel Benefit Each guest staying at Holiday Inn Orlando – Disney Springs® Area has access to the Walt Disney World theme park Early Theme Park Entry benefit. Enjoy more fun with 30-minute early entry to any theme park, everyday! It’ll be a great way to get a jump start on your Disney day, no matter the day! Please note that guests need valid admission and a park reservation made via the Disney Park Pass system to enter a theme park.

Location

Holiday Inn Orlando-Disney Springs® Area by IHG
1805 Hotel Plaza Boulevard, Lake Buena Vista, FL
32830, United States

Hours

Reviews

4.3
2,648 reviews
5 stars
1,571
4 stars
628
3 stars
210
2 stars
86
1 star
153

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, being within walking distance to Disney Springs and close to Disney parks.

Staff Service

Many reviews highlight the friendly and helpful nature of the staff, with specific mentions of outstanding service from individuals.

Room Quality

While some guests found the rooms clean and comfortable, others reported issues with cleanliness, maintenance, and outdated facilities.

Fees and Charges

Guests expressed frustration over additional fees such as parking and resort fees, which were not clearly communicated upfront.

Breakfast Experience

The breakfast received mixed reviews, with some guests finding it good while others felt it was overpriced and lacking in variety.
  • VD
    Valeria D'Amico
    2 days ago
    3.0
    El servicio de recepción no fue el mejor. Las habitaciones bastante oscuras y la limpieza no muy buena. Si se encuentra a corta distancia de los parques. Cuenta con un servicio de bus que te lleva a los parques pero tiene horarios limitados. Lo que más rescato es el área de la pileta.
  • ST
    Shelley TerBush
    3 days ago
    4.0
    Room was clean and easy walking to Disney Springs. The room temp would not go below 73, which made for quite a stuffy room while sleeping (or trying to sleep comfortably). Informed check out attendant and received apology. Parking starts at $25, just so you know.
  • DS
    Dalene Shepherd
    4 days ago
    1.0
    They nickel-and-dime you to death here. You're better off staying at one of Disney's own hotels. They don't disclose the resort fee when you book, they charge an arm and a leg for continental breakfast, they make you pay to park, and the resort looks like it hasn't been updated since the 90s.
  • HN
    Holger Nordmann
    Jan 1, 2026
    5.0
    Das Personal war superfreundlich und sehr hilfsbereit. Disney Springs ist 10 Gehminuten entfernt. Das Parken war problemlos. Es gab Kaffee und Wasser auf dem Zimmer. Und ein Begrüssungsgetränk, Bier/ Wein oder Softdrink nach Wahl an der Bar. Und als Extra gibt es für die Disney Parks "Early Theme Park Entry". Einfach an der Rezeption nachfragen, es lohnt sich.
  • AV
    Astrid Vičević
    Dec 24, 2025
    1.0
    Very dissatisfied – not recommended. We booked accommodation for one night through Booking.com. When we decided to extend our stay for an additional night, we were told that it was not possible to do so at the reception and that we had to make a new reservation again through Booking.com. The next day, after returning from an excursion, our room key cards did not work, so we had to wait at the reception once again for the issue to be resolved. At the reception, we were approached by an employee promoting the hotel chain. He persuaded us to pay 75 USD for a tour, which is why we extended our stay and had to check in early in the morning and drive with our own car to the tour location. The agreement was that after completing the tour, we would receive 150 USD in cash and 8 free nights at any Holiday Inn hotel worldwide. The employee was aware that we did not have our passports with us, only personal ID cards, and assured us that this would not be a problem. However, upon arrival at the tour, the staff were nervous and unhelpful and did not allow us to participate without passports. Additionally, we had to wait another hour to receive a refund of the initial 75 USD and then take an additional bus to their offices to collect the money. Of course, we received none of the promised benefits since the tour did not take place, even though the reason was not our fault. The entire experience was extremely unprofessional and poorly organized. We definitely do not recommend this hotel.

Frequently Asked Questions About Holiday Inn Orlando-Disney Springs® Area by IHG

What are the standard check-in and check-out times at Holiday Inn Orlando-Disney Springs® Area?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is breakfast available at Holiday Inn Orlando-Disney Springs® Area?

Yes, breakfast is available for guests at the hotel.