The resort's proximity to Epcot and Hollywood Studios is frequently praised, with many guests appreciating the easy access to these parks.
Staff Service
While many reviews highlight friendly and helpful staff, there are notable complaints about poor customer service and management responsiveness during issues.
Cleanliness
Several guests reported cleanliness issues in their rooms, including mold and dirty linens, which detracted from their overall experience.
Amenities
The resort offers a variety of dining options and activities, but some guests noted a lack of casual dining and outdated pool facilities.
Room Quality
Rooms are generally described as beautiful and spacious, though some guests experienced issues with room assignments and maintenance.
KR
Kevin Ramsden-Meier
1 day ago
4.0
Spent a night in a 1 bedroom villa. Was not impressed with the decor. Everything is a long walk, which can be a bit much after a long day in the park. Are at the Italian restaurant and it made my wife sick. There are much better DVC properties out there.
AP
Andrew Priel
Nov 14, 2025
5.0
Such a great place to stay and hang out! Plenty to see, do, and eat! And then hang out at dance hall after it all!
DJ
Douglas Johnson
Nov 10, 2025
5.0
Love the boardwalk theme with all the entertainment, bars, restaurants and food kiosks. Lots of fun
AA
Anonymous
Nov 9, 2025
5.0
A fun resort to visit, there's entertainment on the boardwalk on designated nights. There's several great eateries. Not to mention the resort itself and the amenities like the pool, water taxi, Surrey rentals, and more.
AS
Angie S
Nov 2, 2025
5.0
Grand hotel, beautifully appointed, good location for walking around the boardwalk, there is boat service to other resorts and parks , and close to the side entrance to Epcot which is not crowded, also close to the skyline gondolas . Very friendly staff!