Guests consistently praised the resort's proximity to Epcot and Hollywood Studios, highlighting the convenience of walking or taking a boat to the parks.
Cleanliness
While many reviews noted the hotel was clean and well-maintained, some guests reported issues with room cleanliness and maintenance, including mold and broken fixtures.
Dining Options
The resort's dining options received mixed feedback; while some enjoyed the nearby eateries, others were disappointed by the lack of quick-service dining within the resort.
Service Quality
Customer service experiences varied, with some guests praising friendly staff while others reported poor service and issues with room assignments.
Amenities
The resort offers a variety of amenities, including pools and entertainment options, but some guests felt certain areas, like the main pool, needed updates.
MB
Matthew Bell
1 day ago
5.0
Went for a family vacation. From the moment my kids entered the lobby -- magic! The whole setting, from front desk to lobby to rooms to the Boardwalk surrounding, felt paradoxically like home and yet imaginative, like being in a novel. Would go again in a heartbeat.
CV
Carolina Vargas
Jan 6, 2026
5.0
It's a very nice hotel, with lovely decorations, especially at Christmas. It has a pier with restaurants, a nightclub, and shops. I haven't had the chance to enjoy the rooms yet, but I love the atmosphere outside.
KS
Keith Smith
Dec 31, 2025
5.0
Great place to stay, it's super convenient if Epcot is your favorite park. And Hollywood Studios is walkable if you don't have mobility issues.
TD
Tom Doyle
Dec 30, 2025
5.0
Went to visit friends that were staying there. Typical Disney on display, everything was decorated for the Holidays.
BT
Bob T
Dec 14, 2025
4.0
The Boardwalk was clean and in a great spot to walk to Epcot and Hollywood studios. The boardwalk itself is active and fun with a lot of food and drink options. The rooms are large enough for. 4-5 people but the bathroom is not good. Most resort deluxe suites have 2 showers and 1 toilet. This only had 1 bath/shower and it was very small. It also only had 1 sink so if 4 people are trying to get ready it’s not good. It seems they squeeze the bathroom in a small closet. So if you’re a bigger person avoid this room. Other then that the hotel was nice