Best Western Plus Orlando Lake Buena Vista South Inn & Suites

Reviews

• SR

  Sarah Reguigui

  4 days ago
  5.0
  I had a great time at this hotel the beds were clean as well as the hotel. The staff was welcoming and friendly and the breakfast was delicious. The potatoes were well seasoned as were the eggs and the bacon was light and crispy and the pancakes tasted amazing when they were freshly made from the machine. Arjun and Anisa were very helpful as well! I had no problems at all And recommend this hotel! :)
• LH

  Leroy Haas

  Nov 17, 2025
  4.0
  Room was recently renovated. Beds were comfortable, clean and fresh sheets. Plenty of clean towels. Room was a bit cramped and the renovation room couldn’t hide some of the age of the hotel. For the price point. It was more than fine. Breakfast was more than adequate. Bacon, sausage, eggs. Muffins, breads and cereals. Coffee bar. For the distance to the main gate of Disney being 8 minutes in traffic it was an excellent location.
• MW

  Mark Willis

  Nov 3, 2025
  1.0
  My wife and daughter tried to stay at this hotel for a quick Disney trip, however, this location ruined the first night of their getaway due to a horrible smell in the room and loud guests up above them. The front desk said they couldn't do anything about the noise until the next morning. No help and the rooms had lights that didn't work and so on. Avoid this place if youre looking for a quiet, clean place to stay.
• TM

  Terra Meyers

  Oct 30, 2025
  5.0
  This is a great hotel for a great price! The breakfast that is included has a lot of different options and was great! It’s also close enough to Disney that it’s a quick drive and it’s far enough away where you don’t hit the Disney resort traffic. There are grocery stores, outlets, restaurants, etc across the road so you can grab snacks, dinners, drinks or whatever else you need! The staff was great and the room was clean. A special shoutout to Julian at the front desk, who helped us with a true medical emergency and asked several times how my son was doing, which was so thoughtful and kind! I highly recommend this hotel.
• LS

  Lophinnia Shae

  Oct 19, 2025
  1.0
  If I could give it zero stars I would. I booked through ticketsatwork.com. I'm a single mom who is in school and works two jobs. I decided this wknd to travel to Orlando and spend the day with my children. I got tired while we were on I drive. I said let's book a room and tomorrow we can maybe enjoy a day in Kissimmee. I booked a two queen bed suite with sofa bed. I saw on the site a 11.99 resort fee no biggie. I'm also used to paying $25-50 deposit for incidentals. I got here and was given completely different room total and instructed my total plus deposit was over $230. I politely showed desk attendant my card had already been charged for $148. She then proceeded to tell me I still had a $100 deposit. The breakfast is not worth it. It continental. The rooms are dated and there is an odor like old or mildew. Once I got to my room I pulled sheets back to spray the disinfectant. There was black bugs and dirt. Stains on head board and sheets. Sofa bed had bad odor and pillows unkept. Room had not been properly cleaned. In addition, it was super late. I went down to front desk. She stated they could find another room. My phone died. She hands me keys to what she says is same type of room. I get to room And it is no sofa bed. My son had to sleep on the floor. The desk attendant stated she could help me find another hotel however it was now 1205am. Then they had already had a $100 hold plus cost of room on my card. I work so hard. This is the worst experience I have ever had in my life with a hotel. I will never book here or with a best western ever again. Ever. And im a travel nurse I have literally been every where in various hotels by far worse experience ever. Too exhausted and angry to cry. I'm paranoid there's bugs here because of the last room. This has been a horrific experience. Do not book!!!

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