Location.com logo
Brand Certified

The Reach Key West, Curio Collection by Hilton

3.9
(1118 reviews)

Business Details

1435 Simonton Street, Key West, FL
33040, United States
(305) 296-5000
https://www.hilton.com/en/hotels/eywqqqq-the-reach-key-west/

About

HotelCurio Collection
Daily Resort Charge includes: Wi-Fi: poolside concierge services: activities including bocce ball & life-sized chess: beach chairs, umbrellas & hammocks: access to amenities at Casa Marina and The Reach: chilled fruit-infused spring water: pool hydration stations. The Reach Key West, Curio Collection by Hilton, hotel is located on the only private natural sand beach in Key West. Enjoy an oceanfront resort with stunning views and beautiful art murals. Dine on the open-air patio of Four Marlins Restaurant (open for breakfast, lunch, dinner and Sunday Brunch) or indulge in a refreshing beverage poolside. Enjoy shopping at Sand and Sea Gift Shop (plus, grab and go breakfast, lunch and snack items). Guests also enjoy access to our sister property Casa Marina Key West, Curio Collection by Hilton (within walking distance). Our beachfront pool features cabanas and a poolside concierge. Enjoy outdoor activities, including bocce ball, life size chess and water sports. Our intimate boutique-style resort offers indoor and outdoor venues to accommodate more than 300 people, offering 4,700 sq. ft. of flexible meeting space. Plus, an ocean view terrace with panoramic views of the Atlantic Ocean.

Location

The Reach Key West, Curio Collection by Hilton
1435 Simonton Street, Key West, FL
33040, United States

Hours

Reviews

3.9
1,118 reviews
5 stars
606
4 stars
193
3 stars
99
2 stars
83
1 star
137

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Ricky, Molly, and Sharon.

Location

The hotel is frequently noted for its excellent location near the beach and attractions, making it a desirable spot for visitors.

Room Quality

Numerous reviews highlighted issues with room cleanliness, maintenance, and outdated facilities, leading to dissatisfaction among guests.

Service Issues

Several guests reported problems with housekeeping, slow service at the restaurant, and difficulties in communication with the front desk.

Value for Money

Many customers felt that the high prices did not match the quality of service and amenities provided, citing excessive fees and poor room conditions.
  • KU
    Kath UEP
    3 days ago
    4.0
    Great location. Rooms are small but well done. Restaurant & bar excellent. Beachfront, but very few views available from rooms. Who cares though, go outside! Valet parking, food & bar service on the beach. Close to Duval & the southernmost buoy
  • LM
    Luke Monckton
    Feb 22, 2026
    5.0
    Pedro, and Jesula, and Wharden were really welcoming people. Genuinely amazing staff, everyone is happy here and feels like a healthy environment. Amazing people, would recommend. Rooms also amazing
  • BB
    Brendan Butler
    Feb 16, 2026
    5.0
    Stopped in to have a few cocktails. They were all fantastic! The food was fresh and amazing! Cheyenne was my bartender over the course of a few days and she was amazing and entertaining and very helpful with suggestions and advice! Definitely will be coming back!
  • TB
    Tom Bruno
    Feb 15, 2026
    3.0
    I have an upcoming stay at this place in three days. I had some questions about the room and the breakfast. I tried for 36 hours get somebody on the telephone. I understand that it's more efficient for a business to have a "phone menu" with options. None of them worked for me and all the different options I tried to select just ended up with a phone ringing off the hook unanswered. I hope our stay is better than their telephone system.
  • JJ
    Jennifer Jack-Wunder
    Feb 15, 2026
    3.0
    Service was good. Unfortunately, our food was not that good. It was very expensive, which is fine if the food was worth it. I had scallops and they were overcooked and bland. We had a large group for dinner. The atmosphere is wonderful, the staff friendly and attentive. The food maybe 2 stars.

Frequently Asked Questions About The Reach Key West, Curio Collection by Hilton

What are the check-in and check-out times at The Reach Key West?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Is The Reach Key West a pet-friendly hotel?

Yes, both cats and dogs are welcome at The Reach Key West.

Brand Certified Facts from The Reach Key West, Curio Collection by Hilton

This information is certified by The Reach Key West, Curio Collection by Hilton and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: