Brand Certified
Tru by Hilton Jacksonville South Mandarin
4.3(671 reviews)
Certified by Tru by Hilton Jacksonville South Mandarin • Mar 01, 2026
Business Details
2970 Hartley Road, Jacksonville, FL
32257, United States
Certified by Tru by Hilton Jacksonville South Mandarin • Mar 01, 2026
(904) 292-4401
Certified by Tru by Hilton Jacksonville South Mandarin • Mar 01, 2026
https://www.hilton.com/en/hotels/jaxjfru-tru-jacksonville-south-mandarin/
Certified by Tru by Hilton Jacksonville South Mandarin • Mar 01, 2026
About
Certified by Tru by Hilton Jacksonville South Mandarin • Mar 01, 2026
HotelTru by Hilton
Tru by Hilton Jacksonville keeps you close to it all. Located off Loop 295, our hotel is near top shopping, dining, and everyday conveniences. We're just seven miles from The Avenues Mall and nine miles from Naval Air Station Jacksonville. The University of North Florida, downtown Jacksonville, and Jacksonville Beach are all within a 25-minute drive.
Whether you're visiting for work or a quick Florida getaway, our hotel delivers the comfort and convenience you need. Rooms are modern and efficient with premium channels, spacious bathrooms, and plenty of natural light. Every stay includes free WiFi and a daily breakfast packed with hot and healthy options.
Guests love our relaxed common spaces, 24-hour market, and well-equipped fitness center. We're close to local restaurants, grocery stores, and coffee shops, making it easy to enjoy the best of Jacksonville without going far. The hotel is also an easy drive to downtown events, sports venues, and beachside fun.
If you're looking for Hilton hotels in Jacksonville, Florida or a reliable and affordable stay near major shopping and highways, Tru by Hilton Jacksonville checks every box. From quick stopovers to long weekends, we're one of the best hotels in Jacksonville for travelers who want comfort without the extra cost.
Location
Certified by Tru by Hilton Jacksonville South Mandarin • Mar 01, 2026
Tru by Hilton Jacksonville South Mandarin
2970 Hartley Road, Jacksonville, FL
32257, United States
Hours
Certified by Tru by Hilton Jacksonville South Mandarin • Mar 01, 2026
Reviews
4.3
671 reviews
5 stars
423
4 stars
137
3 stars
51
2 stars
24
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Mary at the front desk received numerous positive mentions for her friendliness and helpfulness, contributing significantly to customer satisfaction.
Cleanliness
Many reviews highlighted the cleanliness of the hotel and rooms, although some guests reported issues with cleanliness in specific areas.
Room Comfort
While some guests enjoyed the comfort of the beds and pillows, others found them too hard or uncomfortable, indicating mixed reviews on room comfort.
Breakfast Quality
The breakfast offerings received mixed feedback, with some guests enjoying the pancakes and variety, while others found it lacking in quality and options.
Location Issues
Several reviews mentioned challenges with the hotel's location, including noise from nearby highways and difficulty accessing nearby amenities.
- CSCALEB SMITH5 days ago5.0Perfect for short stays, all the basics you need.
- ARApril RFeb 21, 20265.0Kathy and Mary at the front desk are top notch. They were so nice at check in and kept checking on us throughout our stay. I didn't catch the man's name that runs the breakfast, because he was literally running around making sure everything was stocked and that people were happy with the food. It was delicious. We loved the pancakes. The hotel and room was very clean. The beds were so soft. They gave us the best couple of nights sleep. The stand up shower was nice with plenty of hot water. The AC blasts cold air, it was lovely. We will always stay here from now on when visiting Jacksonville.
- JHJohn HennesseyFeb 20, 20261.0The person at the front desk was sleeping on furniture in the lobby at 9pm it took nearly 10 minutes to wake her and have her open the front door then she had an attitude like I was disturbing her stay at the hotel. I would tell anyone traveling through the town to stay anywhere else. I’ve stayed here before out of convenience the showers have terrible water pressure. I would not recommend anyone to stay here, there are plenty of other hotels in the area.
- TATravis AguilarFeb 14, 20265.0Excellent hotel! Staff is very friendly, rooms are small but very clean and comfortable. Stayed for 3 nights, very happy overall.
- FMfred mcgowanFeb 3, 20264.0Only reason l gave them 4 stars is because they don't have microwaves in the room, if you want to heat your food you gotta get up & get fully dressed & go down stairs if you on the 2nd or 3rd floor just to use the microwave. This the only downside l see.
Frequently Asked Questions About Tru by Hilton Jacksonville South Mandarin
What are the check-in and check-out times at Tru by Hilton Jacksonville South Mandarin?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast included during the stay?
Yes, a free breakfast is available for all guests.
Does Tru by Hilton Jacksonville South Mandarin offer free WiFi?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at this hotel?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and pool facilities to accommodate guests with mobility needs.
Is there a fitness center available for guests?
Yes, a fitness center is available for free to all guests.
Does Tru by Hilton Jacksonville South Mandarin provide 24-hour front desk service?
Yes, the front desk is available 24 hours a day for guest assistance.
Can guests use contactless check-in and check-out options at this hotel?
Yes, the hotel offers contactless check-in and check-out for convenience and safety.
What nearby fitness or wellness options are available around the hotel?
Nearby, guests can visit Yoga Den Studio And Boutique and Yoga Den Mandarin Studio for yoga classes and fitness activities.
Are there local services near the hotel that guests might find useful?
Yes, nearby services include Unify Health Services for physical therapy and Hollis Appraisals for real estate and veterinary services, providing convenient options for wellness and professional needs.
What shopping or professional services are close to Tru by Hilton Jacksonville South Mandarin?
Guests can explore Aero-Pic for shopping and Seize the Market for professional services in the vicinity of the hotel.
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