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Tru by Hilton Jacksonville Airport I-95

4.4
(215 reviews)

Business Details

1265 Airport Road, Jacksonville, FL
32218, United States
(904) 420-7575
https://www.hilton.com/en/hotels/jaxmkru-tru-jacksonville-airport-i95/

About

HotelExtended Stay Hotel
Find us two miles from JAX Airport, and less than one mile from I-95 and River City Marketplace Mall. From here, you’ll be five minutes from UF Health North and within 15 miles of UF Health North, JaxPort Cruise Terminal, The Zoo, and Downtown. Enjoy our central location to Jacksonville beaches and Ameillia Island, where you’ll have fun in the sun, sightseeing, shopping, and so much more.

Location

Tru by Hilton Jacksonville Airport I-95
1265 Airport Road, Jacksonville, FL
32218, United States

Hours

Reviews

4.4
215 reviews
5 stars
150
4 stars
30
3 stars
19
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the hotel for its cleanliness, noting that rooms and public areas were well-maintained.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, enhancing the overall guest experience.

Room Amenities

Several guests expressed dissatisfaction with the lack of basic amenities in the rooms, such as microwaves and coffee makers.

Noise Issues

Multiple reviews highlighted noise problems, with guests reporting thin walls and disturbances from other rooms affecting their sleep.

Breakfast Quality

The breakfast was generally well-received, though some guests noted limited options, particularly for vegetarians.
  • JL
    Jeff Lackman
    5 days ago
    3.0
    Convenient to airport but kind of a challenge to find access road. Rooms large and clean but heard a lot of street and parking lot noise. Staff indifferent. Value moderate. Not sure I would stay here again.
  • MS
    Mike Sih
    Feb 24, 2026
    5.0
    Great budget hotel. Clean rooms and public areas, friendly staff, decent free breakfast, great location off 95 near many stores, restaurants and the airport. There was an airport shuttle.
  • AJ
    Angela Juarez
    Jan 27, 2026
    5.0
    Room was Clean. Woman at First desk very nice!
  • CL
    Chuck Lasker
    Jan 25, 2026
    3.0
    Clean rooms. That's the extent of my compliments. Tiny rooms, no closet, no drawers, no coffee maker, tiny child's desk, no lounging chair. It's like a hotel designed to be cheap, but it's the same price as other hotels with real adult rooms. Their staff is even untrained about service dogs and broke several laws upon check in. I'm amazed this has the Hilton name on it. Should be McDonald's McTinyRooms.
  • WM
    William McWhinney
    Jan 23, 2026
    2.0
    The daytime employees at this hotel do not respect the sanctity of a "Do Not Disturb" sign. I'm here on business, and I work at night and sleep during the day. On three different occasions, I had Hotel employees banging on my door and waking me up. When I asked the front desk about that they said it's their policy they have to enter a room every three days. Screw that, I will never stay here again. The Garden Inn across the street is a better choice for me. Response to owner: I'm not wasting my time contacting Hilton customer support or calling your hotel as I will never stay there again. You may want to consider your policies because I'm not the only person staying in Jacksonville on business, who works at night and sleeps during the day. I'm currently staying at another hotel close by. They do not disturb me while I'm sleeping.

Frequently Asked Questions About Tru by Hilton Jacksonville Airport I-95

What are the check-in and check-out times at Tru by Hilton Jacksonville Airport I-95?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.

Is free breakfast available at this hotel?

Yes, free breakfast is available at Tru by Hilton Jacksonville Airport I-95.

Brand Certified Facts from Tru by Hilton Jacksonville Airport I-95

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Certified March 01, 2026Yext Knowledge Graph
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