Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsHotel Indigo
At the end of the lakeside boardwalk in the European-styled Tapestry Park village, with its restaurants and shops a quick walk away, you’ll find the Hotel Indigo® Jacksonville Deerwood Park hotel. While our neighborhood was once dubbed “Hollywood East,” today our hotel’s attentive team members, stylish decor and distinctive amenities invite intrepid travelers to make our neighborhood their temporary home. We’re pet friendly, have a gorgeous outdoor pool, and an event space that can handle up to 100 for business or social occasions. We also host Silent Sundays, in partnership with Norman Studios Silent Film Museum, with silent films, popcorn and post film discussions for a $5 admission, benefiting the museum’s refurbishment efforts.
Location
Hotel Indigo Jacksonville-Deerwood Park by IHG
9840 Tapestry Park Circle, Jacksonville, FL
32246, United States
Hours
Reviews
4.5
1,336 reviews
5 stars
912
4 stars
275
3 stars
79
2 stars
28
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and attentive staff, highlighting individual team members for their exceptional service.
Cleanliness
Overall, the hotel was noted for its cleanliness, although some guests reported issues with specific areas needing better attention.
Location
The hotel is well-located near shops and restaurants, with a pleasant lakeside setting that guests appreciated.
Dining Experience
The on-site restaurant received positive feedback for its food quality, though some guests mentioned high prices and limited breakfast options.
Room Quality
Rooms were generally described as clean and comfortable, but some guests noted dated furnishings and issues with amenities like TVs.
- SFSara Fishkin3 days ago5.0The hotel is very clean and the staff is always friendly. This will forever be the hotel that I stay at 🖤
- LBLisa BurnsJan 6, 20265.0To start, i dropped my DL in the lounge area and an amazing man found it for me. They called up to my room to let me know the bar had it. (I wish i got the blonde lady's name from the bar who called)Elena was also so sweet from check in, to any questions I had. I wish the TVs were smart TVs but other than that, my staycation was enjoyed.
- LBLogan BurnettJan 3, 20265.0Elena checked us in amd she was wonderful! Hotel is beautiful and the rooms are absolutely amazing. We will be staying here again next time we are in Jacksonville!
- JRJ RamJan 1, 20265.0We needed to stay a night in Jacksonville and decided to try Hotel Indigo. We're glad we did, it's walking distance to many shops and restaurants. The room, lobby, and hallways were super well kept and clean. The prices were fair and the front desk worker was friendly and very helpful. If you're near the area and need a place to stay, I highly recommend Hotel Indigo.
- GBGarrett BrownDec 29, 20255.0I recently stayed at Hotel Indigo Jacksonville-Deerwood Park and had an absolutely fantastic experience! The location is excellent—nestled in the charming Tapestry Park area with a beautiful lakeside boardwalk, plenty of nearby shops, restaurants, and easy access to St. Johns Town Center and the beaches. What really stood out was the food at 98 Forty East Bar & Bistro. The dishes were fresh, flavorful, and perfectly prepared—everything from breakfast to dinner was delicious, with great locally inspired options. Dining on the lakefront patio added to the wonderful atmosphere. The customer service was top-notch; the staff was friendly, attentive, and went above and beyond to make us feel welcome. From check-in to the restaurant team, everyone was fantastic. Highly recommend this boutique gem—I’ll definitely be back!
Frequently Asked Questions About Hotel Indigo Jacksonville-Deerwood Park by IHG
Is Hotel Indigo Jacksonville-Deerwood Park by IHG suitable for business travelers?
Yes, Hotel Indigo Jacksonville-Deerwood Park by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Jacksonville-Deerwood Park by IHG have a loyalty program?
Yes, Hotel Indigo Jacksonville-Deerwood Park by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Jacksonville-Deerwood Park by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Jacksonville-Deerwood Park by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Jacksonville-Deerwood Park by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Jacksonville-Deerwood Park by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
Is Hotel Indigo Jacksonville-Deerwood Park pet friendly?
Yes, Hotel Indigo Jacksonville-Deerwood Park is pet-friendly; however, only dogs are allowed. A pet deposit of 75 USD is required per stay, and there is a weight limit of 80 pounds per dog.
Does Hotel Indigo Jacksonville-Deerwood Park offer an airport shuttle?
No, Hotel Indigo Jacksonville-Deerwood Park does not have a shuttle service.
Does Hotel Indigo Jacksonville-Deerwood Park offer catering for events?
Yes, Hotel Indigo Jacksonville-Deerwood Park offers event catering.
Does Hotel Indigo Jacksonville-Deerwood Park offer dry cleaning services?
Yes, Hotel Indigo Jacksonville-Deerwood Park offers dry cleaning pickup or laundry valet.
Does Hotel Indigo Jacksonville-Deerwood Park have an on-site restaurant?
Yes, Hotel Indigo Jacksonville-Deerwood Park has an on-site restaurant. 98 Forty East Bar and Bistro is open for breakfast and dinner with a full bar.
What accessibility features does Hotel Indigo Jacksonville-Deerwood Park offer?
Hotel Indigo Jacksonville-Deerwood Park offers accessible parking and mobility accessible facilities to accommodate guests with disabilities.
Is Hotel Indigo Jacksonville-Deerwood Park pet-friendly?
Yes, dogs are allowed at Hotel Indigo Jacksonville-Deerwood Park. A pet deposit of $75 per stay is required, and there is a weight limit of 80 pounds per dog.
What amenities are available on-site at the hotel?
The hotel features a bar, on-site restaurant (98 Forty East Bar and Bistro), outdoor pool, hot tub, fitness center (with treadmill), business center, and offers room service.
Can guests request daily housekeeping services?
Yes, housekeeping is available daily at Hotel Indigo Jacksonville-Deerwood Park.
Is contactless check-in or check-out available?
Yes, Hotel Indigo Jacksonville-Deerwood Park offers contactless check-in and check-out for guests' convenience and safety.
Does Hotel Indigo Jacksonville-Deerwood Park provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
What are the check-in and check-out times for the hotel?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Indigo Jacksonville-Deerwood Park.
Are there nearby dining options close to Hotel Indigo Jacksonville-Deerwood Park?
Yes, nearby dining options include Ninety Eight Forty East Bar and Bistro, Mora Frozen Yogurt, Flame Broiler, Lula's Bistro, Dolce Vida Modern Italian, Poms Signature Restaurant, Corner Bistro and Wine Bar, and Lime Leaf Thai Restaurant.
What nearby personal care services can guests access from the hotel?
Guests can visit nearby salons and beauty services such as Dannyane Nails, Wolf & Hare Barber Lounge, Simple Sweet Beauty, IMAGE Studios Salon Suites, HN hair, Rio Hair Studio, Hair by Jammie, and Rad Dog In Tapestry Park for pet grooming.
Are there any nearby shopping or event planning locations near Hotel Indigo Jacksonville-Deerwood Park?
Yes, Tapestry Park is a nearby shopping center and event planning venue, providing guests with options for shopping and events within walking distance.