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At the end of the lakeside boardwalk in the European-styled Tapestry Park village, with its restaurants and shops a quick walk away, you’ll find the Hotel Indigo® Jacksonville Deerwood Park hotel. While our neighborhood was once dubbed “Hollywood East,” today our hotel’s attentive team members, stylish decor and distinctive amenities invite intrepid travelers to make our neighborhood their temporary home. We’re pet friendly, have a gorgeous outdoor pool, and an event space that can handle up to 100 for business or social occasions. We also host Silent Sundays, in partnership with Norman Studios Silent Film Museum, with silent films, popcorn and post film discussions for a $5 admission, benefiting the museum’s refurbishment efforts.
Location
Hotel Indigo Jacksonville-Deerwood Park by IHG
9840 Tapestry Park Circle, Jacksonville, FL
32246, United States
Hours
Reviews
4.5
1,321 reviews
5 stars
901
4 stars
272
3 stars
78
2 stars
28
1 star
42
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the friendly and accommodating staff, particularly highlighting individuals like Hope and Betty for their exceptional service.
Cleanliness
Overall, the hotel was noted for its clean and well-maintained rooms, although some guests reported issues with specific areas needing better attention.
Location
The hotel is well-located near restaurants and shopping, with a pleasant view of the lake, making it convenient for guests.
Room Quality
Rooms are generally described as spacious and comfortable, with modern decor, though some guests mentioned minor maintenance issues.
Dining Experience
The on-site restaurant received mixed reviews; while some enjoyed the food, others found the breakfast options limited and expensive.
- JKJohnny Kincanon2 days ago5.0Really nice hotel and location. The room was nice and different than most other cookie cutter rooms. Breakfast was good and reasonably priced
- SPSusie PNov 9, 20255.0Took myself and my youngest daughter here,at the beginning of October. And my daughter enjoyed the beautiful lake view and the little animals that live in the lake ducks and turtles. The hotel stay comfortable and I enjoyed it having a restaurant and bar inside the hotel! Especially wonderful the food and full service bar! No need to look around for fast food. I enjoyed the wonderful staff and all workers definitely friendly. Overall would definitely stay here again and I highly recommend this hotel. Thank you all hotel staff,cooks,waiters,manager And front desk Melissa very polite and helpful.
- SCShoshana CohenNov 1, 20255.0I had a lovely stay! Thank you to the Managers and Staff for their hospitality and assistance. Room was clean, nice decor, comfortable bed, very hot water even during a busy time. Great area for restaurants and shopping. I would definitely stay here again.
- LNLisaMarie Nava-StephensOct 26, 20255.0We were in Jacksonville for the weekend and stayed at Hotel Indigo. The room was clean and just the right size for my husband and I. The bathroom was stocked with full size complimentary spa level products. The pool and hot tub was clean and well maintained. The staff from the front door, to the lounge and restaurant were polite and attentive. Our first morning my husband asked the front desk for full housekeeping services while we were at the pool. The front desk clerk said as soon as you leave i will send housekeeping to your room. When we got back from the pool, everything was restocked, linens clean and room clean. ☆☆☆☆☆
- SHShelly HarveyOct 24, 20255.0This is our 2nd time staying here. The rooms are clean and comfortable. The location is quiet with plenty of parking. Front desk staff is hit-or-miss, that's the only negative, and not a big one. The breakfast menu and food are great as well as the happy hour. The executive chef, Steven, takes pride in the menu and the food he sends out which is rare at a hotel restaurant. Service at the restaurant is also great!
Frequently Asked Questions About Hotel Indigo Jacksonville-Deerwood Park by IHG
Is Hotel Indigo Jacksonville-Deerwood Park by IHG suitable for business travelers?
Yes, Hotel Indigo Jacksonville-Deerwood Park by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Jacksonville-Deerwood Park by IHG have a loyalty program?
Yes, Hotel Indigo Jacksonville-Deerwood Park by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Jacksonville-Deerwood Park by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Jacksonville-Deerwood Park by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Jacksonville-Deerwood Park by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Jacksonville-Deerwood Park by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
Is Hotel Indigo Jacksonville-Deerwood Park pet friendly?
Yes, Hotel Indigo Jacksonville-Deerwood Park is pet-friendly; however, only dogs are allowed. A pet deposit of 75 USD is required per stay, and there is a weight limit of 80 pounds per dog.
Does Hotel Indigo Jacksonville-Deerwood Park offer an airport shuttle?
No, Hotel Indigo Jacksonville-Deerwood Park does not have a shuttle service.
Does Hotel Indigo Jacksonville-Deerwood Park offer catering for events?
Yes, Hotel Indigo Jacksonville-Deerwood Park offers event catering.
Does Hotel Indigo Jacksonville-Deerwood Park offer dry cleaning services?
Yes, Hotel Indigo Jacksonville-Deerwood Park offers dry cleaning pickup or laundry valet.
Does Hotel Indigo Jacksonville-Deerwood Park have an on-site restaurant?
Yes, Hotel Indigo Jacksonville-Deerwood Park has an on-site restaurant. 98 Forty East Bar and Bistro is open for breakfast and dinner with a full bar.
What accessibility features does Hotel Indigo Jacksonville-Deerwood Park offer?
Hotel Indigo Jacksonville-Deerwood Park offers accessible parking and mobility accessible facilities to accommodate guests with disabilities.
Is Hotel Indigo Jacksonville-Deerwood Park pet-friendly?
Yes, dogs are allowed at Hotel Indigo Jacksonville-Deerwood Park. A pet deposit of $75 per stay is required, and there is a weight limit of 80 pounds per dog.
What amenities are available on-site at the hotel?
The hotel features a bar, on-site restaurant (98 Forty East Bar and Bistro), outdoor pool, hot tub, fitness center (with treadmill), business center, and offers room service.
Can guests request daily housekeeping services?
Yes, housekeeping is available daily at Hotel Indigo Jacksonville-Deerwood Park.
Is contactless check-in or check-out available?
Yes, Hotel Indigo Jacksonville-Deerwood Park offers contactless check-in and check-out for guests' convenience and safety.
Does Hotel Indigo Jacksonville-Deerwood Park provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
What are the check-in and check-out times for the hotel?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Indigo Jacksonville-Deerwood Park.
Are there nearby dining options close to Hotel Indigo Jacksonville-Deerwood Park?
Yes, nearby dining options include Ninety Eight Forty East Bar and Bistro, Mora Frozen Yogurt, Flame Broiler, Lula's Bistro, Dolce Vida Modern Italian, Poms Signature Restaurant, Corner Bistro and Wine Bar, and Lime Leaf Thai Restaurant.
What nearby personal care services can guests access from the hotel?
Guests can visit nearby salons and beauty services such as Dannyane Nails, Wolf & Hare Barber Lounge, Simple Sweet Beauty, IMAGE Studios Salon Suites, HN hair, Rio Hair Studio, Hair by Jammie, and Rad Dog In Tapestry Park for pet grooming.
Are there any nearby shopping or event planning locations near Hotel Indigo Jacksonville-Deerwood Park?
Yes, Tapestry Park is a nearby shopping center and event planning venue, providing guests with options for shopping and events within walking distance.