Certified by Home2 Suites by Hilton Jacksonville South St Johns Town Ctr • Mar 01, 2026
About
Certified by Home2 Suites by Hilton Jacksonville South St Johns Town Ctr • Mar 01, 2026
HotelExtended Stay HotelHome2 Suites
Welcome to Home2 Suites by Hilton Jacksonville South St Johns Town Ctr, a new way to stay in northeast Florida. Our extended-stay hotel – among the first in the city – is steps from an upscale open-air mall and minutes from Aetna's corporate office, Johnson & Johnson, Allstate, Ceva and PNC. We're also just 10-12 minutes from the University of North Florida and the Mayo Clinic.
Feel right at home in a suite that's bright, eco-friendly and thoughtfully designed. All accommodations offer living space, free WiFi, ample storage shelving, and a well-equipped kitchen area with full-size appliances. Arrange the nesting tables and rolling desk as you like and get a great night's sleep under cozy sheets. Our hotel is pet-friendly, so bring your four-legged family along.
We invite you to a free breakfast of artisan sandwiches, cereal, fruit, yogurt, multigrain waffles and other tasty options. Take a dip in our outdoor saline pool, pick up treats in the 24-hour Home2 MKT®, and multitask in our combined fitness/laundry facility. Our 2 conference rooms are the perfect sunlit spaces for your next work meeting or bridal shower.
Location
Certified by Home2 Suites by Hilton Jacksonville South St Johns Town Ctr • Mar 01, 2026
Home2 Suites by Hilton Jacksonville South St Johns Town Ctr
Certified by Home2 Suites by Hilton Jacksonville South St Johns Town Ctr • Mar 01, 2026
Reviews
4.2
484 reviews
5 stars
304
4 stars
87
3 stars
35
2 stars
11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms and common areas, several reviews highlighted serious issues with unsanitary conditions, including reports of bugs and dirty laundry facilities.
Staff Service
The staff received mixed reviews; many guests appreciated their friendliness and helpfulness, while others reported poor customer service experiences, particularly regarding management's responsiveness to issues.
Room Quality
Guests generally found the rooms spacious and well-equipped, but there were complaints about maintenance issues, such as broken furniture and mismatched bedding.
Breakfast Quality
The breakfast offerings received mixed feedback, with some guests enjoying the variety while others found it lacking in quality and options.
Location
The hotel is well-located near shopping and dining options, which was frequently mentioned as a positive aspect of the stay.
PR
Prakash Rathnavel
2 days ago
5.0
Nice and clean rooms. Conveniently located near all shops and restaurants. Break fast buffet was good.
JV
Jeff Vaughan
Jan 24, 2026
3.0
Parking was awkward and tight in places. There were distant spots available but the ones close to the building one one side were tightly configured. The common areas were relatively clean and well maintained. The bed in my room was broken. I sat on the edge of the bed and two legs gave way sending me to the floor. Upon inspection I could see that the bed frame and mattress were mismatched.
TA
Teresa Arias
Jan 8, 2026
5.0
Best hotel experience I've ever had! The rooms are clean and spacious. The large fridge and kitchen worked well for big family meals. Staff goes above and beyond - kind, generous, and responsive when needed. My family stayed here for 10 months while a family member was receiving treatment at the Mayo Clinic and we cannot thank the entire staff enough for caring for us all like family. The atmosphere and culture at this hotel is unmatched. It truly became a home away from home and we will always have a special place in our hearts for everyone we met while here. <3
DD
Dave Dross
Dec 22, 2025
4.0
My wife just had a lung transplant at Mayo Clinic so we needed a place to stay for at least 2 months. We called ahead and got Adrianna from Homes 2 Suites Jax location. Very nice manager and she gave us a Mayo clinic discount. Room had everything we needed. Roomy and has a kitchen which we needed. Shower was a walk in so that was great
MT
Mrs. Smith Teacher
Nov 30, 2025
1.0
Please consider treating your employees better so that they treat guests better and the housekeepers clean better. The washing machines we’re disgusting. The rooms were filthy. We found that the sofa bedding had never been changed which was gross. We got moved to a different room which had a funky smell. Terrible hotel!!!!!
Frequently Asked Questions About Home2 Suites by Hilton Jacksonville South St Johns Town Ctr
What types of rooms are available at Home2 Suites by Hilton Jacksonville South St Johns Town Ctr?
All accommodations are suites offering living space, free WiFi, ample storage, and a well-equipped kitchen with full-size appliances.
Is Home2 Suites by Hilton Jacksonville South St Johns Town Ctr pet-friendly?
Yes, the hotel welcomes pets including cats and dogs.
Does the hotel provide free WiFi for guests?
Yes, free WiFi is available in public areas and public internet terminals.
What are the check-in and check-out times at the hotel?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is breakfast included with the stay at this hotel?
Yes, a free breakfast featuring artisan sandwiches, cereal, fruit, yogurt, waffles, and more is available.
What accessible features does the hotel offer?
The hotel has accessible parking and elevators, and is mobility accessible.
Does the hotel have a fitness center or pool available?
Yes, there is a free fitness center and an outdoor saline pool for guests to use.
What nearby places can guests visit around the hotel?
Guests can visit the upscale open-air mall next door, and nearby businesses like Transglobe Express LLC, Subway, and various professional services such as Brian Rowland, P.A. and Jax Tax Pro.
Are there convenient dining options near the hotel?
Yes, nearby dining options include Subway sandwich shop and the Shell gas station with restaurant services.
How can guests get to the hotel if they are arriving from the airport?
The hotel does not offer airport shuttle or transfer services, but nearby businesses like Transglobe Express LLC may assist with shipping and travel needs.
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