Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
With close proximity to Jacksonville, Florida attractions including EverBank Stadium and the Jacksonville Zoo, the Holiday Inn Jacksonville E 295 Baymeadows is the ideal place to stay during your visit! Perfectly located on the East Loop of I-295 and Baymeadows Road, our Jacksonville hotel offers spacious guest rooms featuring great amenities as in-room microwave and refrigerator, free wired and wireless Internet access and a separate work area.
Enjoy the convenience of our on-site lounge Burgers & Brews. Gather with friends for dinner or grab a drink at our Bar offering local beer, wine, and crafted drinks. Keep up your fitness routine in our 24-hour Fitness Center or bask in the Florida sun in our outdoor pool and patio. Take a stroll in Downtown Jacksonville or spend the day shopping at nearby St. Johns Town Center and The Avenues shopping mall. The business traveler will appreciate our 24-hour Business Center as well as the easy commute to the Mayo Clinic and University of North Florida.
Our hotel hosts the largest conference and banquet space in the Jacksonville Baymeadows area. The City Grand Event Center offers a 4,000 sq. ft. meeting facility making it the ideal event venue for your next corporate meeting or social function.
Let our hotel in Jacksonville make you feel at home each time and every time.
Location
Holiday Inn Jacksonville E 295 Baymeadows by IHG
11083 Nurseryfields Drive, Jacksonville, FL
32256, United States
Hours
Reviews
4.2
1,148 reviews
5 stars
636
4 stars
289
3 stars
109
2 stars
42
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members were praised for their friendliness and helpfulness, others were criticized for poor service and lack of professionalism.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including mold, roaches, and unclean bathrooms, which significantly impacted guest experiences.
Breakfast Discontent
Many guests expressed dissatisfaction with the breakfast options, citing high prices and limited selections, leading to disappointment.
Room Condition
Guests noted that rooms were outdated and in need of maintenance, with issues such as mold, poor water pressure, and general wear and tear.
Location and Accessibility
The hotel is located in a quiet area, but some guests found it difficult to access and noted noise from nearby highways.
- LLLady Luck2 days ago5.0Stayed there recently and the front desk agent Jayell is one of the BEST things I ever could run into at this establishment. So professional, nurturing went above and beyond for me and my Family and made our stay so comfortable and not to mention she’s drop dead gorgeous! Will Definitely be back! Thanks IHG
- DDDr. Reyna Bragg. DACMNov 14, 20255.0AMAZING EXPERIENCE! Happy to be able to stay overnight. Great customer service, hustle Free check in Justin was amazing. He greeted us with respect, very kind and ensured we had everything we needed. Our check out representative was fantastic and attentive. We enjoyed our Dinner at Burgers and Brews. Zee was an awesome chef and provided great customer service. Thank you all for making our stay safe and amazing experienced ❤️ Highly recommended. The Hot tub was good 😊.
- RMRay MessersmithNov 8, 20251.0This is a bad review on Holiday inn in Jacksonville Florida. We had a bed bug in the bed and we had a problem with the television not working and the telephone didn't work so it was not a good experience. Thanks for the service.
- GVGina VargasNov 3, 20253.0I encountered a gentleman during check-in on 11/1 /2025 9:30 pm , who exhibited unacceptable behavior. The beds were remarkably subpar. Unfortunately, the hotel fell short in cleanliness, front and lobby presentation, and customer service. The bar area was so loud someone threw up in the lobby entrance and it was ignored. Will not return.
- JCJames ClimesOct 27, 20252.0In the hospitality industry, the key is keeping consumers happy, or at least satisfied with the product for them to return to use your particular product or establishment. In the case of this Holiday Inn, IHG had some hits, but a lot of misses. First off, the 1st person who is responsible for making your experience somewhat enjoyable is the front desk attendant. If you dont get but just a "Last name", we'll that person just soured the whole experience for the hotel. After having to deal with a 1 and 1/2 drive to turn to almost 4 hours due to an inexplicable amount for car accidents on I-95, with the longest one keeping traffic at a standstill for an hour and 30 minutes, the last thing you want is for your front desk person to not even speak, or for worse not even look you in the eye, when you're paying their salary. So I receive my keys and head to my room on the 5th floor only to find that the room was incorrect. After explaining that to the same uninviting front desk man, his question was, did I use it!!! If his situational awareness could see that it only took less than 5 minutes from getting my keys to returning to the front desk, it shows that he wasnt meant to do that job. I get new keys for a new room, and get settled. The slap in the face is when I bring my cart back from upstairs and that same front desk man comments "I can see that you're well traveled. Most people dont return their luggage carts." I followed with "I was taught basic decency and respect for this that belong and dont belong to me." For him to make that statement means this country really has gotten lazier and selfish then ever before. The room in itself was decent. Good size space but a dated bathroom shower with the showerhead in need of cleaning which shouldn't even be a thing with a longstanding name as Holiday Inn or IHG. The bed wasn't the worst and definitely wasn't the best, but ill take it. So free breakfast right? They say you get what you paid for and aside from the apple juice, the breakfast wasnt special by any means. The sad part is that there weren't choices for people who dont eat pork. By the time my spouse and I came down, they were shutting down the bar. If something is advertised til 10am, then putting things away at 930am just to be done early is a big no no. The only highlight would have to be the front desk crew that was working from 3pm-11pm. Energetic and warm greeting everytime I came in or left. The night auditor from 11p-7a isnt made for hospitality and the 7a-3p crew are more focused on their phones than asking about my stay/experience. Happy to say id NEVER patronize this location ever again. I'd rather sleep in my car and use a McDonald's bathroom to wash up.
Frequently Asked Questions About Holiday Inn Jacksonville E 295 Baymeadows by IHG
What are the check-in and check-out times at Holiday Inn Jacksonville E 295 Baymeadows?
Check-in time is 3:00 PM and check-out time is 11:00 AM at the Holiday Inn Jacksonville E 295 Baymeadows.
Is the hotel accessible for guests with mobility needs?
Yes, the Holiday Inn Jacksonville E 295 Baymeadows is mobility accessible and offers accessible parking and an elevator.
Are pets allowed at the Holiday Inn Jacksonville E 295 Baymeadows?
Yes, both dogs and cats are allowed as the hotel welcomes pets.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas at the hotel.
What kind of dining options are available on-site?
The hotel features an on-site restaurant and bar called Burgers & Brews offering American food, local beer, wine, and crafted drinks.
Are fitness facilities available at the hotel?
Yes, the hotel offers a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Does the hotel accommodate business travelers?
Yes, it has a 24-hour business center and the largest conference and banquet space in Jacksonville Baymeadows, ideal for corporate meetings and social functions.
How can guests use local transportation to reach nearby attractions?
Guests can use the hotel's local shuttle service to conveniently reach nearby attractions such as Downtown Jacksonville, St. Johns Town Center, and The Avenues shopping mall.
Are there nearby rental car services for guests to explore Jacksonville?
Yes, Enterprise Rent-A-Car is located nearby to assist guests in renting vehicles for local travel.
What nearby places of interest can guests visit around the hotel?
Guests can visit local attractions like EverBank Stadium and the Jacksonville Zoo, relax or shop at St. Johns Town Center, and enjoy dining at nearby restaurants such as Sneakers Sports Grille or Mali Thai Kitchen.