Holiday Inn Express & Suites Jacksonville South - I-295 by IHG
4.1418 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Our Holiday Inn Express and Suites Jacksonville South I-295 Hotel is centrally located near St. John's river is a refreshing stop on your trip through northern Florida. Located just south of downtown Jacksonville and near Naval Air Station Jacksonville and Historic St. Augustine.
Cheer for the Jacksonville Jaguars at EverBank Field just 15 minutes away from the hotel, also the home to the “Nations largest cocktail party” Florida – Georgia rival football classic and the Gator Bowl. Play Golf like the pros at the home of the players championship TPC Sawgrass in Ponte Vedra Beach which is also located 15 minutes away. Other area attractions located within a short drive of the hotel include Jacksonville Beach, St. Augustine Beach, Jacksonville Zoo and Museum of Science and History. If shopping is your passion, the hotel is conveniently located near North Florida's premiere shopping areas includingThe Landing, St. Johns Town Center and the Avenues.
Jacksonville is home to North Florida's largest corporations and are all within a short 15 minute drive. Companies include Bank of America, EverBank, CSX, Northrup Grumman, Baptist Hospital and Mayo Clinic.
Our stylish and contemporary rooms include free high speed wireless internet, 32in HDTV's, Keurig coffee makers, and spacious work area. Enjoy our delicious complimentary hot breakfast bar, 24 hour fitness and business center and refreshing outdoor pool await your arrival.
Location
Holiday Inn Express & Suites Jacksonville South - I-295 by IHG
11262 Old St. Augustine Road, Jacksonville, FL
32257, United States
Hours
Reviews
4.1
418 reviews
5 stars
219
4 stars
109
3 stars
29
2 stars
18
1 star
43
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Joseph and Angel.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including musty smells, stains, and pest issues in some rooms.
Noise Complaints
Guests frequently reported noise disturbances from both the highway and other guests, affecting their overall comfort.
Management Concerns
There were multiple complaints regarding management's handling of issues, including poor customer service and unresolved billing problems.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
- JMJohn MooreDec 23, 20254.0Hotel was clean. Breakfast was good. Ĥotel was conveniently located with shops nearby.
- LFL Susan FDec 9, 20252.0Rude staff, loud guests, people smoking pot, dirty rooms.
- MSMichael ScottDec 9, 20251.0I stayed at this hotel multiple nights. I was sitting in my vehicle talking on the phone with a friend. Some guy looking homeless stopped in front of my vehicle and acted to reach into his pocket to pull out a gun and shoot at me. Mind you I’m in front of this hotel. I was telling my friend what was going on and about five minutes later a female can running up to my truck and told me she was assaulted by a guy. I asked her what he looked like and gave me an exact profile of the guy. She asked me to walk around back so she could get her car. My instinct was to watch out things didn’t seem right. I proceeded to walk her back to her car. As she was explaining what happened as we got to her car, i told her she needed to call the police. I walked back around to my truck, called my friend back and explained what happened. While on the phone a fire truck ambulance and police pulled up in front of the hotel. After sitting in my truck awhile still talking to my friend. I had to walk up to the police to get back into the hotel the police was talking to the guy that acted like was pulling a gun on me. I started telling the police that this the guy that did what he did to me. The police didn’t want to hear anything i had to say. The next morning i ate their breakfast buffet and took a paper cup of coffee to my truck. While setting there the same guy that confronted me the night before walked into the holiday inn and came out with a plate of their breakfast buffet. I had to leave and run errands for a few hours and returned to the hotel and they told me i had to checkout and leave. Now I’m a veteran and the hotel would not even tell me why i had to leave. All people and especially vets or presently serving our country should not stay at this holiday inn express. Would give a -50 stars if i could.
- RHRandolph HansonDec 5, 20255.0Shay was extremely helpful and polite. Anything I needed she was friendly professional!
- CCCarolDec 2, 20251.0No matter what side of the hotel you are on, you will hear street noise on one side and on the other, highway noise. Then the walls are so thin, you can hear people talking next door, footsteps of people walking upstairs and even voices from the TV next door. Btw, the smallest TV too. And then there were multiple stains on the carpet and a live roach in the bathroom. I am surprised people rated it so high. Btw the guy at the front desk, his response, "yeah, I know, the hotel has been here since the 90's, oh a roach, I'll make a note, oh carpet stains, where?" Does it really matter where? WORSE HOLIDAY INN I HAVE EVER STAYED IN.
Frequently Asked Questions About Holiday Inn Express & Suites Jacksonville South - I-295 by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Jacksonville South - I-295?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with stays at this hotel?
Yes, a complimentary buffet breakfast is available for free.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the Holiday Inn Express & Suites Jacksonville South - I-295?
Yes, both cats and dogs are welcome at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessibility features including accessible parking, mobility accessibility, and an elevator.
What fitness facilities are available at this hotel?
Guests can enjoy the free fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel offer contactless check-in or check-out options?
Yes, contactless check-in and check-out are available for guests' convenience.
Where is Holiday Inn Express & Suites Jacksonville South - I-295 located in relation to local attractions?
The hotel is centrally located near St. John's River, just south of downtown Jacksonville, and close to attractions like EverBank Field, TPC Sawgrass golf course, Jacksonville Beach, St. Augustine Beach, Jacksonville Zoo, and the Museum of Science and History.
What nearby shopping centers and stores can guests visit around the hotel?
Guests can explore nearby shopping areas such as Old St Augustine Plaza, The Landing, St. Johns Town Center, and the Avenues, as well as stores like Hobby Lobby, Ross Dress for Less, and Burlington.
Are there convenient food options near the hotel for quick meals or dining?
Yes, nearby dining options include Taco Bell and McDonald's for fast food, and St Marys Seafood & More Mandarin for seafood and steaks.