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Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area by IHG

4.1
(938 reviews)

Business Details

4791 Windsor Commons Court, Jacksonville, FL
32224, United States
(904) 421-7000
https://www.ihg.com/holidayinnexpress/hotels/us/en/jacksonville/jaxwp/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Whether you're coming to Jacksonville for a visit to the Mayo Clinic or simply to enjoy the beach, the Holiday Inn Express & Suites Jacksonville SE – Med Center is your home away from home. Conveniently located just off Highway 202, J Turner Butler Blvd., our smoke-free hotel is only three miles from the Mayo Clinic campus. Relax in our spacious guest rooms, designed with your comfort and productivity in mind. Enjoy complimentary wifi, and unwind with a large-screen HDTV. The hotel is situated near major companies, including Allstate Insurance, Landstar, JP Morgan Chase, Windsor Parke Golf Course, and the University of North Florida (UNF). We are also just minutes from St. John’s Town Center—Jacksonville’s premier destination for upscale shopping and dining—as well as the beaches and Ponte Vedra, home to TPC Sawgrass and the annual PGA Tour Players Championship. For golf enthusiasts, you'll appreciate our unique location right on the 15th hole of Windsor Parke Golf Course. We offer a complimentary weekday shuttle to Mayo Clinic available Monday-Friday. If you're hosting an event, take advantage of our 1,250-square-foot meeting space. Stay active in our 24-hour fitness center or unwind in our partially covered outdoor pool featuring relaxing water elements. For dining options, you won’t have to go far—Ruby Tuesday, Publix, and Tropical Smoothie Café are just a few options within walking distance.

Location

Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area by IHG
4791 Windsor Commons Court, Jacksonville, FL
32224, United States

Hours

Reviews

4.1
938 reviews
5 stars
496
4 stars
217
3 stars
86
2 stars
56
1 star
83

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many guests praised the friendly and helpful staff, particularly highlighting individuals like Valentina and Kenya for their exceptional service.

Cleanliness

Overall, the hotel was frequently described as clean, with many guests appreciating the cleanliness of the rooms and common areas.

Location

The hotel is conveniently located near the Mayo Clinic, restaurants, and shopping, making it a preferred choice for medical visitors.

Breakfast Quality

While the breakfast was generally appreciated, some guests noted that it could be improved, with specific mentions of limited options and quality.

Customer Service Issues

Several reviews mentioned poor customer service experiences, particularly regarding check-in delays, overbooking issues, and unresponsive staff.
  • RR
    Robby
    Feb 19, 2026
    5.0
    We stayed a couple weeks ago and I just wanted to give a shout out to Linne and Kolandra. We'd had a busy week and they were always helpful from the front desk and we felt very well taken care of. It was nice to come back to a welcoming hotel. Thank you for the great stay.
  • GW
    Gloria White
    Feb 14, 2026
    5.0
    Very good location with restaurants and stores nearby. Close enough to the highway for visitors. Clean motel. Nice indoor pool. Good prices.
  • CD
    Clary Dishmond
    Feb 14, 2026
    4.0
    Clean and very close to restaurants and shopping. Quiet and safe.
  • PR
    Perry Riggins
    Feb 3, 2026
    2.0
    Worst checking experience ever encountered. Late check-in, 2nd in line. Took 20 minutes or more for the clerk to finish the check-in for the person ahead of me. Just kept rambling on in Spanish.
  • DF
    Doug Finner
    Feb 1, 2026
    5.0
    It's a small thing. I went for an early morning walk and dropped my hat in a stairwell on return. By the time I realized it was missing the stairs were cleared. I checked at the front desk, no joy. I stopped in at the laundry just in case. The maintenance manager was present, said he'd found it AND the laundry had washed and dried it! I love this hat and have had it for 15 years at least. I so very much appreciate the care the staff took with a random found object. Kudos to the entire staff.

Frequently Asked Questions About Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area by IHG?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is breakfast included with a stay at this hotel?

Yes, a complimentary buffet breakfast is available for free to guests.

Brand Certified Facts from Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area by IHG

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