Holiday Inn Express & Suites Jacksonville Airport by IHG

4.1
486 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Whether you’re coming to Jacksonville, Florida for business or just passing through town, your room at the Holiday Inn Express and Suites Jacksonville Airport is your personal retreat. You’ll have room to relax with our oversized guest rooms, and enjoy free Wi-Fi Internet throughout the hotel. Located just off I-95, our non-smoking Jacksonville, FL, hotel is conveniently located to Jacksonville International Airport and offers complimentary transportation to and from the airport. River City Marketplace, offering well known shops and restaurants, the Jacksonville Zoo, and the Jacksonville Cruise Terminal are only minutes away. The Holiday Inn Express and Suites Jacksonville Airport also offers a Business Center, meeting space for up to 40 people, a Fitness Center, swimming pool, whirlpool and the Express Start Breakfast Bar. We look forward to seeing you soon!

Location

Holiday Inn Express & Suites Jacksonville Airport by IHG
1200 Airport Road, Jacksonville, FL
32218, United States

Hours

Reviews

4.1
486 reviews
5 stars
267
4 stars
111
3 stars
42
2 stars
25
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and hotel, although some reported issues with specific rooms being dirty or poorly maintained.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, particularly highlighting individuals like Debbie and George.

Breakfast Quality

The breakfast options were generally well-received, though some guests noted that items ran out quickly or were not replenished.

Location

The hotel is conveniently located near the airport and various amenities, but some guests found access to the location confusing.

Room Comfort

Guests appreciated the comfort of the beds and spaciousness of the rooms, although there were complaints about specific maintenance issues.
  • MS
    Meredith S
    Nov 14, 2025
    3.0
    We stayed here one night on our road trip down to Disney World. Our room was ready late, an hour past check in time and that was pretty frustrating after a long drive from Rhode Island. The staff were not at all friendly or apologetic about it. So we had to sit in the lobby with our crying baby and that was pretty awful. Otherwise the hotel is nice. It was clean, spacious, quiet, and comfortable. Plenty of room for our travel, crib and luggage. There’s a number of restaurants in the direct vicinity so it was easy to get some dinner. We didn’t use the pool because it was freezing cold but that’s because it’s an indoor outdoor pool. I wouldn’t stay here again, just because of the unreliability of the rooms being ready and the apathetic manner of the front desk, but the rooms and hotel itself is fine
  • JW
    Jordan Wright
    Oct 12, 2025
    5.0
    One of the best Holiday Inn’s I have been too. Very clean rooms and entire hotel is updated, no complaints. I would definitely stay here again.
  • SG
    Sarah Gonzales
    Oct 11, 2025
    5.0
    Very big rooms and good prices !! We love taking vacations and coming to this hotel.
  • BS
    BJ Scott
    Oct 9, 2025
    4.0
    Lovely room with great price. Quiet. Comfortable bed. Only 1 complaint that the toilets are of a height for kindergarteners. I pulled a dining chair to help me get up after I nearly fell. Thought about just going forward and then crawling to the bed to pull myself up.
  • JC
    Jackie C
    Sep 29, 2025
    5.0
    Stayed here for a couple days before heading out on our cruise. Nice, clean rooms. Friendly staff, convenient to most areas and also not too far from the coast as we hopped over to the beach both days.

Frequently Asked Questions About Holiday Inn Express & Suites Jacksonville Airport by IHG

Does Holiday Inn Express & Suites Jacksonville Airport offer free breakfast?

Yes, it offers a free buffet breakfast.

Is there free parking available at the hotel?

Yes, free parking is available for guests.