Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express – Jacksonville East, just off Interstate 295 and Atlantic Blvd. Located within 25 minutes from Jacksonville International Airport (JAX) and Mayport Naval Station, we are the ideal location for traveling on business or pleasure.Centrally located between Downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Every newly renovated pet-friendly rooms include our Holiday Inn Express plush bedding, seating area, workspace, microwave, refrigerator, and coffee maker. Guests also enjoy complimentary Wi-Fi throughout the hotel and our complimentary signature hot Express Start breakfast. We also have an outdoor pool, 24-hour fitness center, and business center.We are near some of the best of Jacksonville! Whether taking a cruise out of JAXPORT, catching a football game at TIAA Bank Field, shopping or dining at Regency Square Mall, or heading to the beach less than 10 miles from the hotel; we are the location for you!We are also close to Jacksonville Executive at Craig Airport (JAXEX), Mayo Clinic, the Jacksonville Landing, multiple fantastic museums, the Jacksonville Zoological Gardens, Jacksonville University, University of North Florida, and Florida State College at Jacksonville South Campus.Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville! We hope to see you soon!
Location
Holiday Inn Express Jacksonville East by IHG
53 Jefferson Road, Jacksonville, FL
32225, United States
Hours
Reviews
4.0
890 reviews
5 stars
415
4 stars
238
3 stars
112
2 stars
45
1 star
80
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating, particularly mentioning individuals like Darren and Daniela.
Cleanliness Issues
Several reviews highlighted problems with cleanliness, including dirty rooms, musty odors, and unkempt common areas.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or poorly managed.
Location Concerns
The hotel's location was noted as convenient for some, but difficult to access and not ideal for others due to its positioning behind other businesses.
Maintenance Problems
Multiple guests reported issues with room maintenance, including malfunctioning HVAC systems, outdated facilities, and cleanliness problems.
- CEClifton EstesJan 3, 20265.0Wonderful hotel and friendly staff. Room and Service was excellent however, the location appears to be in a rough side of town.
- KMKee MartJan 3, 20265.0Like always is always a pleasure staying at a Holiday inn express hotel. As a IHG hotels, we enjoyed the daily hot breakfast with eggs, sausages, and even cinnamon rolls. Amazing, we will return for sure.
- SPSorrows PoetJan 3, 20265.0This hotel overall was extremely nice. Literally the only complaint I have is there were no cinnamon rolls for breakfast, which I dont know why they are so good, but they are.
- WMWorldHeadquarters4 “Googlie Monsters” MultitudesOfWiseCounselDec 28, 20254.0Televisions are strictly internet and farmed out to GatewayWorld Wide serving hotels. My t.v. didn't work. I learned that several rooms were out of television service. Only the wifi for phones and tablets were up and running.
- TMThomas MoranDec 24, 20255.0Great pre Cruise motel! Nearby restaurants and entertainment!
Frequently Asked Questions About Holiday Inn Express Jacksonville East by IHG
What types of pet policies does Holiday Inn Express Jacksonville East have?
The hotel welcomes pets and specifically allows dogs, but cats are not allowed.
Does Holiday Inn Express Jacksonville East offer free breakfast for guests?
Yes, the hotel offers a complimentary buffet breakfast as part of the stay.
What are the check-in and check-out times at Holiday Inn Express Jacksonville East?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are there any fitness facilities available at the hotel?
Yes, the hotel has a free fitness center with elliptical machines and treadmills.
Does the hotel provide parking facilities?
Yes, free parking is available for guests at the hotel.
What accessibility features does Holiday Inn Express Jacksonville East offer?
The hotel offers accessible parking, mobility accessible facilities, and has an elevator serving all floors.
What nearby accommodations are close to Holiday Inn Express Jacksonville East?
Nearby accommodations include Comfort Suites and InTown Suites Extended Stay Jacksonville - Atlantic, offering guests alternative lodging options near the hotel.
Are there any nearby dining options close to the hotel?
Yes, guests can visit The Chocolate bakery for treats and Denny's diner for classic American breakfast and brunch nearby.
What car rental services are available near Holiday Inn Express Jacksonville East?
Guests can easily rent cars or buy used vehicles nearby at locations like Hertz Car Rental - Jacksonville - Atlantic Blvd HLE, Thrifty Car Rental, and Hertz Rent A Car.