Business Details
About
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Welcome to the Holiday Inn Express – Jacksonville East, just off Interstate 295 and Atlantic Blvd. Located within 25 minutes from Jacksonville International Airport (JAX) and Mayport Naval Station, we are the ideal location for traveling on business or pleasure.Centrally located between Downtown Jacksonville and Jacksonville Beach, you are never far from work or play. Every newly renovated pet-friendly rooms include our Holiday Inn Express plush bedding, seating area, workspace, microwave, refrigerator, and coffee maker. Guests also enjoy complimentary Wi-Fi throughout the hotel and our complimentary signature hot Express Start breakfast. We also have an outdoor pool, 24-hour fitness center, and business center.We are near some of the best of Jacksonville! Whether taking a cruise out of JAXPORT, catching a football game at TIAA Bank Field, shopping or dining at Regency Square Mall, or heading to the beach less than 10 miles from the hotel; we are the location for you!We are also close to Jacksonville Executive at Craig Airport (JAXEX), Mayo Clinic, the Jacksonville Landing, multiple fantastic museums, the Jacksonville Zoological Gardens, Jacksonville University, University of North Florida, and Florida State College at Jacksonville South Campus.Our professional and friendly staff is always here to welcome you to the hotel and Jacksonville! We hope to see you soon!
Location
Holiday Inn Express Jacksonville East by IHG
53 Jefferson Road, Jacksonville, FL
32225, United States
Hours
Reviews
4.0
880 reviews
5 stars
407
4 stars
236
3 stars
112
2 stars
45
1 star
80
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms, several reviews highlighted issues with dirty rooms, dampness, and unpleasant odors.
Staff Performance
The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported rude behavior and poor service.
Breakfast Quality
Breakfast options were generally well-received, with many guests enjoying the variety, though some noted issues with food freshness and availability.
Location
The hotel is conveniently located near major roads, but some guests found it difficult to access due to its positioning behind other businesses.
Overall Experience
Guest experiences varied widely, with some expressing satisfaction and intent to return, while others reported severe dissatisfaction and vowed not to return.
- LRLUIS REYESNov 17, 20255.0LOOKING TO SPEND THE NIGHT IN THE AREA AND HAPPENED UPON THIS HOLIDAY INN EXPRESS. THE NIGHT MANAGER DARRIN WAS VERY PLEASANT AND ATTENTIVE. THE ROOM I STAYED IN WAS EXCELLENT SPACIOUS EXTRA CLEAN AND QUITE.. WOULD NOT HESITATE TO RECOMMEND OR STAY HERE AGAIN.
- JTJUICE TVNov 14, 20255.0Daniela in the breakfast cafeteria did a great job!!! She noticed I was feeling a bit under the weather and made me a cup of tea!!! Thank you !!!!
- CGChristina GrizzantiNov 11, 20255.0The man checking us in was funny and knowledgeable. He made everyone feel welcomed
- ASA. SmithOct 23, 20255.0Great location with friendly staff, clean rooms, and a nice central location. The team went above and beyond to ensure I had the best stay!
- KMKatie MesianoOct 21, 20255.0This hotel is great! Clean rooms, friendly staff, and right next to the highway which made it super easy for us when traveling. I would highly recommend this hotel!
Frequently Asked Questions About Holiday Inn Express Jacksonville East by IHG
What types of pet policies does Holiday Inn Express Jacksonville East have?
The hotel welcomes pets and specifically allows dogs, but cats are not allowed.
Does Holiday Inn Express Jacksonville East offer free breakfast for guests?
Yes, the hotel offers a complimentary buffet breakfast as part of the stay.
What are the check-in and check-out times at Holiday Inn Express Jacksonville East?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are there any fitness facilities available at the hotel?
Yes, the hotel has a free fitness center with elliptical machines and treadmills.
Does the hotel provide parking facilities?
Yes, free parking is available for guests at the hotel.
What accessibility features does Holiday Inn Express Jacksonville East offer?
The hotel offers accessible parking, mobility accessible facilities, and has an elevator serving all floors.
What nearby accommodations are close to Holiday Inn Express Jacksonville East?
Nearby accommodations include Comfort Suites and InTown Suites Extended Stay Jacksonville - Atlantic, offering guests alternative lodging options near the hotel.
Are there any nearby dining options close to the hotel?
Yes, guests can visit The Chocolate bakery for treats and Denny's diner for classic American breakfast and brunch nearby.
What car rental services are available near Holiday Inn Express Jacksonville East?
Guests can easily rent cars or buy used vehicles nearby at locations like Hertz Car Rental - Jacksonville - Atlantic Blvd HLE, Thrifty Car Rental, and Hertz Rent A Car.