Hampton Inn & Suites Jacksonville-Airport

4.1
1196 reviews
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Business Details

13551 Airport Court, Jacksonville, FL
32218, United States
(904) 741-4001
https://www.hilton.com/en/hotels/jaxhshx-hampton-suites-jacksonville-airport/

About

Hotel
The Hampton Inn and Suites Jacksonville Airport hotel in Florida is just a quarter mile east of the Jacksonville International Airport and the International Trade Port. We are located at the first major exit on I-95 South. We provide complimentary airport shuttle service and shuttle hours vary so contact the hotel directly. The hotel is within a half mile of Florida Interstate 95 with easy access to I-295. Anheuser-Busch, Coach Leather, Armor Holdings, Smurfit Stone, GE and Federal Express are among the nearby corporate neighbors. We are also within a half mile of River City Market Place, which we also provide complimentary transportation, a complex featuring restaurants, retail shops, office buildings, movie theatres and residential housing. Downtown is 20 minutes away and area beaches are only 30 minutes away. The hotel has all the modern amenities guests need to experience. All rooms feature a king bed or two queen beds, a work area with complimentary internet access, ergonomic desk chair, phone with complimentary local calls, refrigerator, coffeemaker, hair dryer, iron and ironing board. Our studio suites have a more spacious work area, microwave, and sleeper sofa. Guest laundry is on premises, as well as a Suite Shop, open 24 hours, with travel items and assorted foods and beverages. Our guests will enjoy our free hot breakfast buffet daily. If you're in a hurry, grab one of our 'On the Run' Breakfast Bags. Guests have access to wireless Internet access in the lobby and public areas, coffee and tea in the lobby 24 hours a day and a USA Today Monday-Friday. We feature an outdoor pool, whirlpool and fitness center. We have meeting and banquet rooms with 1152 square feet of space.

Location

Hampton Inn & Suites Jacksonville-Airport
13551 Airport Court, Jacksonville, FL
32218, United States

Hours

Reviews

4.1
1,196 reviews
5 stars
623
4 stars
292
3 stars
133
2 stars
63
1 star
85

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly at check-in and during breakfast.

Cleanliness

Feedback was mixed; while some guests found the rooms clean, others reported issues with dirty common areas and unclean rooms.

Room Condition

Several reviews mentioned that the hotel is in need of renovations, with dated furnishings and maintenance issues.

Breakfast Quality

The breakfast received positive remarks for variety and quality, though some guests found it lacking in options.

Location

The hotel is conveniently located near the airport and restaurants, which was appreciated by many guests.
  • BF
    Baileigh Fralick
    Nov 16, 2025
    1.0
    DO. NOT. STAY. HERE!! Terrible customer service, horrible housekeeping, subpar breakfast, and uncomfortable rooms. They tried to charge more than double my rate AFTER I had already paid. I had proof of payment, they threatened charges because we were "combative" toward them. Spend your money at somewhere else, where you will feel like a valued customer, because this is not that.
  • KO
    Kimberly Owens
    Nov 14, 2025
    5.0
    Very pleased with our stay. Nice breakfast
  • KP
    Kim Parker
    Oct 26, 2025
    5.0
    My husband I were traveling to NC for a wedding on September 20, 2025. We decided to stop at the Hampton Inn on The night of the 18th to meet friends for dinner at Longhorn which was conveniently located next door to the hotel. We had a wonderful dinner, a great night’s sleep and beautiful breakfast the next day. When we took our things to the car we discovered our fob was missing and could not access our car. Longhorn was closed. Kedeisha Ferguson came to our rescue. She had an after hours phone number for the restaurant and we got the Longhorn staff to look for our fob. Kedeisha also took our belongings so they would be safe. Just when I was talking to a tow company an employee from Longhorn came running up with our fob. It had fallen out of my husband’s pocket when he went in his packet for his wallet. Saved us almost $1000 - to tow our car to the dealership and have a new fob made. Thank you!
  • MD
    Mellissa Dzion
    Oct 19, 2025
    5.0
    When having to leave for an early morning flight, I tend to book a room at a hotel near the airport for the sake of time and limiting the stress of morning traffic! A stay at the Hampton Inn prior to beginning my vacation started it off on the right foot! Parking was a breeze! Check-in was quick and fun! My husband likes to try to embarrass me in front of people we don’t know but this time it backfired on him! The hotel staff quickly realized his intentions and played along with me dishing it right back at him. The room was very spacious! The furnishings were expertly chosen with the flow of the room in mind! The bed felt like heaven with a pillow-top mattress and extra pillows! The shower pressure was great but the water heater could’ve been turned up to be a tad warmer! The quick, traffic-free drive to the airport the next morning was amazing! What a great way to begin vacation!
  • JB
    James Bograkos
    Oct 13, 2025
    4.0
    I didn't stay here but I stopped to see if there were pet friendly. They were not but they were kind enough to send me somewhere close to did. And I appreciate that.
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Frequently Asked Questions About Hampton Inn & Suites Jacksonville-Airport

What are the check-in and check-out times at Hampton Inn & Suites Jacksonville-Airport?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Hampton Inn & Suites Jacksonville-Airport offer free breakfast?

Yes, the hotel offers a complimentary hot breakfast buffet daily, including buffet options.