Hampton Inn & Suites Jacksonville-Airport

4.1
1201 reviews

About

HotelHampton Inn
The Hampton Inn and Suites Jacksonville Airport hotel in Florida is just a quarter mile east of the Jacksonville International Airport and the International Trade Port. We are located at the first major exit on I-95 South. We provide complimentary airport shuttle service and shuttle hours vary so contact the hotel directly. The hotel is within a half mile of Florida Interstate 95 with easy access to I-295. Anheuser-Busch, Coach Leather, Armor Holdings, Smurfit Stone, GE and Federal Express are among the nearby corporate neighbors. We are also within a half mile of River City Market Place, which we also provide complimentary transportation, a complex featuring restaurants, retail shops, office buildings, movie theatres and residential housing. Downtown is 20 minutes away and area beaches are only 30 minutes away. The hotel has all the modern amenities guests need to experience. All rooms feature a king bed or two queen beds, a work area with complimentary internet access, ergonomic desk chair, phone with complimentary local calls, refrigerator, coffeemaker, hair dryer, iron and ironing board. Our studio suites have a more spacious work area, microwave, and sleeper sofa. Guest laundry is on premises, as well as a Suite Shop, open 24 hours, with travel items and assorted foods and beverages. Our guests will enjoy our free hot breakfast buffet daily. If you're in a hurry, grab one of our 'On the Run' Breakfast Bags. Guests have access to wireless Internet access in the lobby and public areas, coffee and tea in the lobby 24 hours a day and a USA Today Monday-Friday. We feature an outdoor pool, whirlpool and fitness center. We have meeting and banquet rooms with 1152 square feet of space.

Location

Hampton Inn & Suites Jacksonville-Airport
13551 Airport Court, Jacksonville, FL
32218, United States

Hours

Reviews

4.1
1,201 reviews
5 stars
623
4 stars
295
3 stars
135
2 stars
63
1 star
85

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, with specific mentions of individuals who provided exceptional service.

Cleanliness Issues

Several reviews highlighted concerns about cleanliness in rooms and common areas, with reports of dirty carpets and unclean bathrooms.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking and subpar.

Need for Renovation

Numerous guests noted that the hotel is dated and in need of refurbishment, citing worn furnishings and outdated decor.

Location Convenience

The hotel is frequently praised for its convenient location near the airport and nearby dining options.
  • JM
    Jonathan Moore
    Jan 1, 2026
    5.0
    How much to tell nice room breakfast was decent. We were just staying overnight because the hotel was close to the airport and we were flying out the next morning.
  • RT
    Rich Tarrant
    Dec 16, 2025
    3.0
    A bit dated. Time for a refresh. Breakfast was good.
  • MM
    Mark
    Dec 12, 2025
    3.0
    Typical older Florida Hampton with no updates. Employees checking in weren’t the friendliest people. Expensive for what you’re paying for with better(newer) options around. I trusted the reviews but it does not deserve any 5 star reviews based on our stays. 20-45 minutes away from any good food options. 3-4 minutes from airport is the positive.
  • GC
    Gina Collins
    Dec 5, 2025
    5.0
    It was a convenient location to the airport and a good shopping area . Our check-in was easy. The staff was friendly and knowledgeable. Our room was clean and the beds were comfortable. The holiday decor was cheerful and welcoming. The breakfast had a good variety of items, all of which were yummy. We had a smooth check-out. We will definitely stay here again.
  • BF
    Baileigh Fralick
    Nov 16, 2025
    1.0
    DO. NOT. STAY. HERE!! Terrible customer service, horrible housekeeping, subpar breakfast, and uncomfortable rooms. They tried to charge more than double my rate AFTER I had already paid. I had proof of payment, they threatened charges because we were "combative" toward them. Spend your money at somewhere else, where you will feel like a valued customer, because this is not that.

Frequently Asked Questions About Hampton Inn & Suites Jacksonville-Airport

What are the check-in and check-out times at Hampton Inn & Suites Jacksonville-Airport?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Hampton Inn & Suites Jacksonville-Airport offer free breakfast?

Yes, the hotel offers a complimentary hot breakfast buffet daily, including buffet options.