Business Details
About
Hotel
The Hampton Inn Jacksonville-I-95 Central hotel is located at Florida interstate I-95 and Prudential Drive. We are 1 block from the Skyway Monorail which connects to all areas of downtown Jacksonville, Florida. Area attractions include the Alltel Stadium, the Baseball Grounds of Jacksonville, Veteran's Memorial Arena, Jacksonville Museum of Science and History, Jacksonville Art Museum, dog races, the zoo, dinner shows, water parks, and shopping malls. Within walking distance you can dine at River City Brewing Co., the Wine Cellar or Ruth's Chris Steak House.
The Hampton Inn in hotel in Jacksonville, Florida features standard room amenities which include complimentary continental breakfast, in-room coffeemakers, hair dryers, irons and boards, high-speed internet access in all guest rooms and wireless access in the hotel lobby and meeting rooms, and a copy of USA Today is available in the hotel lobby (Monday through Friday).
Unique to this Hampton Inn hotel in Jacksonville, Florida is an atrium lobby, 118 rooms with interior corridors, including king spa rooms with whirlpool tubs, complimentary admission to the University Athletic Center and an outdoor pool. Our Hampton Inn Jacksonville, Florida Central hotel at I-95 also offers connecting rooms, cribs, microwaves and refrigerators. Laundry/valet services, meeting/banquet facilities, audio visual equipment, and refrigerators are available for a nominal fee.
We love having you here at the Hampton Inn Jacksonville I-95 Central hotel in Florida!
Location
Hampton Inn Jacksonville-Downtown-I-95
1331 Prudential Drive, Jacksonville, FL
32207, United States
Hours
Reviews
3.9
1,441 reviews
5 stars
680
4 stars
335
3 stars
161
2 stars
96
1 star
169
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff, particularly Tina and Jeffrey, received high praise for their friendliness, attentiveness, and exceptional service, creating a welcoming atmosphere for guests.
Cleanliness
While many guests noted that the rooms were generally clean, there were several complaints about specific cleanliness issues, including odors and unclean common areas.
Breakfast Experience
Breakfast was frequently highlighted as a positive aspect, with guests enjoying the food and the service provided by Tina, who was described as exceptional.
Service Animal Policy
There were significant complaints regarding the handling of service animals, with one guest feeling discriminated against and citing a violation of ADA regulations.
Room Maintenance
Several guests reported issues with room maintenance, including problems with air conditioning, cleanliness, and noise levels, which detracted from their overall experience.
- DJDan JacopinoNov 11, 20254.0Traveling for business. Rooms were clean.
- MLM LansNov 3, 20255.0This place should be the model for Hampton Inns. The personnel here are so friendly and accommodating. The rooms were very clean, beds very comfortable and pillows full size and comfortable. Shout out to Terrell and the lady in the breakfast area for being so helpful and kind.
- TRTimothy RiceNov 2, 20255.0Great location, breakfast ,and amazing place for going to the Georgia Florida game. The breakfast staff member, Tina, was wonderful! Go dawgs! 🦴
- TDTori DillonOct 23, 20254.0The best part about this hotel has to be Miss Tina who runs the breakfast area. She clearly cares a lot about what she does and making sure everyone gets a breakfast they are happy with. She knows when the construction workers come each week and preps extra of what she knows they like and will take a lot of. She shared with us that a new flavor of waffle was coming and that she hoped the visitors would like it. Someone who cares about what they do like this and how others enjoy it will always do good in their role, please recognize what you have! If I wasn't on vacation and could have poached her, I absolutely would have! The rest of the hotel was clean and we'll maintained. The rooms were neat and the AC was great. Big showers and full sized shampoo, conditioner and body wash in the shower.
- AGAlexander GonzalezOct 14, 20252.0Service Animal Denied! On October 12, 2025 I was denied my dog as a service animal. After stating that my dog provides services for PTSD and Anxiety, the Front Desk staff (Melissa) stated that per "Hotel Policy" PTSD and Anxiety are not considered a disability and the dog is considered an emotional support dog. I immediately stated that this was a violation of Tittle III of the ADA (42 U.S.C. §12182) and 28 C.F.R. §§ 36.104 and 36.302(c). It clearly states that "Any dog that is individually trained to do work or perform tasks for the benefit of an individual with disability, including physical, sensory, psychiatric, intellectual, or other mental disability." PTSD and Anxiety are considered a Psychiatric disability and therefore a properly trained dog is considered a service dog. I asked to speak to a manager but they were not available until the morning. Then I asked for a copy of the Policy and the staff could not provide such policy. I was offered to check in my dog as an emotional support animal and to pay for the Pet Fee. I obviously declined canceling my reservation. Update!! I updated my review to 2 stars because I cannot hold everyone accountable for just one individual. The General Manager (Sharon) reached out and stated that there is no such policy that specifically states that PTSD and anxiety are not considered a disability. They do have a general Service Animal policy where is states what they can and can't ask the customer. The General Manager was very polite and apologized for the matter and stated that she will be offering immediate training to all staff in the hotel.
Frequently Asked Questions About Hampton Inn Jacksonville-Downtown-I-95
What are the check-in and check-out times at Hampton Inn Jacksonville-Downtown-I-95?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn Jacksonville-Downtown-I-95 offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and guest rooms.
Is Hampton Inn Jacksonville-Downtown-I-95 pet friendly?
Yes, both cats and dogs are welcome at the hotel.
Are there breakfast options available at the hotel?
Yes, a complimentary buffet breakfast is available for guests.
Does the hotel have accessible features for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and pool facilities to accommodate guests with mobility needs.
Are there fitness facilities available at Hampton Inn Jacksonville-Downtown-I-95?
Yes, the hotel has a free fitness center with equipment including ellipticals, treadmills, free weights, and weight machines.
Is parking available at the hotel?
Yes, self-parking is available for guests at the hotel.
Can guests use digital keys for room access?
Yes, digital guest room keys are available for a convenient room entry experience.
What nearby attractions can guests visit around Hampton Inn Jacksonville-Downtown-I-95?
Guests can visit Jessie Ball Dupont Park, the nearby Riverplace transportation hub, and dine at City Grille and Raw Bar or Appetites Cafe & Catering within walking distance.
How can guests benefit from nearby points of interest?
Guests can easily explore downtown Jacksonville using the nearby Skyway Monorail which connects to various attractions like the Jacksonville Museum of Science and History, and enjoy dining at several nearby restaurants after their stay.