Brand Certified
Best Western Plus Jacksonville West
4.0(566 reviews)
Certified by Best Western Plus Jacksonville West • Mar 01, 2026
Business Details
525 Chaffee Point Blvd, Jacksonville, FL
32221, United States
Certified by Best Western Plus Jacksonville West • Mar 01, 2026
(904) 265-7759
Certified by Best Western Plus Jacksonville West • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Plus Jacksonville West • Mar 01, 2026
About
Certified by Best Western Plus Jacksonville West • Mar 01, 2026
HotelBest Western
At the Best Western Plus Jacksonville West you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Jacksonville West will stand out among other hotels in Jacksonville,FL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Jacksonville West will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus Jacksonville West • Mar 01, 2026
Best Western Plus Jacksonville West
525 Chaffee Point Blvd, Jacksonville, FL
32221, United States
Hours
Certified by Best Western Plus Jacksonville West • Mar 01, 2026
Reviews
4.0
566 reviews
5 stars
272
4 stars
140
3 stars
65
2 stars
32
1 star
57
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms, bugs, and unkempt common areas.
Staff Performance
While many guests praised the friendliness and helpfulness of staff, there were notable complaints about unprofessional behavior and poor customer service from some front desk employees.
Room Quality
Guests reported a mix of experiences regarding room quality, with some rooms being clean and comfortable, while others were described as outdated, with maintenance issues like broken thermostats and plumbing problems.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it satisfactory, while others criticized the quality and variety of food.
Location and Value
The hotel’s location was frequently mentioned as a positive aspect, with guests appreciating its proximity to restaurants and stores, and many felt the price was reasonable for the area.
- GMGary Mathis1 day ago5.0Awesome people 😎
- JAJohn Ashe2 days ago5.0The front desk receptionist destiny is very sweet and very helpful when check in and it’s a wonderful hotel
- RARell “Soul Of a Lion S.O.L.” ArnoldFeb 18, 20264.0Really nice room
- LHLy HDec 29, 20251.0Bath towels are frayed, thin and the smallest I've ever tried to use. Rooms are a little dingy and dirty feeling. Carpet was a little squishy feeling. Registration Lobby was quite impressive and misleading because the hotel rooms are nothing comparable.
- APAnthony ParranNov 7, 20255.0I can say that our stay before the Big Vaycay here was very pleasant. All staff were very nice. Our room met expectations. It was weird though that there wasn't a rack to hang clothes on but there plenty of hangers. 🤔😊 Donna was very nice to meet. She and I talked a bit as she was checking the grounds. Location is a plus as it is within walking and or driving distance of various stores and restuarants.
Brand Certified Facts from Best Western Plus Jacksonville West
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Certified March 01, 2026Yext Knowledge Graph
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