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At Holiday Inn Express Jacksonville Beach, we’ve raised our standards, not our rates. Our pet-friendly hotel, less than a mile from the Atlantic Ocean, offers newly renovated rooms with free Wi-Fi, free parking with electric vehicle (EV) charging stations, and free Express Start™ Breakfast. Enjoy our 24-hour fitness center and outdoor pool. Choose from king or queen rooms with a mini fridge, microwave, and Keurig. Explore nearby attractions like Mayo Clinic, Jacksonville Beach, and Naval Base Mayport. For a day trip, visit the Historic St. Augustine, just 30 minutes away. Our flexible meeting spaces, 24-hour business center, and high-tech facilities cater to our corporate guests. Come and experience beach relaxation at an affordable rate.
Location
Holiday Inn Express Jacksonville Beach by IHG
1101 Beach Blvd, Jacksonville Beach, FL
32250, United States
Hours
Reviews
4.3
982 reviews
5 stars
609
4 stars
228
3 stars
60
2 stars
29
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like April and Rubi.
Cleanliness
While some guests reported cleanliness issues, many others noted that the rooms and breakfast areas were clean and well-maintained.
Noise Issues
Several reviews mentioned significant noise disturbances from other guests, impacting the quality of sleep during their stay.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed it, others found it lacking in quality and variety.
Location
The hotel’s location near the beach and various shops was frequently highlighted as a positive aspect of the stay.
- HPHolly Holsombake Pick4 days ago1.0I’ve stayed at this Holiday Inn Express many times over the years and have always chosen it for its reliability and convenience. Unfortunately, my most recent visit fell far below the standards I’ve come to expect. The number and severity of issues during this stay significantly impacted the quality of my experience. During this visit, I encountered: Ants throughout the room and bathroom, including on my cosmetic bag and even on my contact lenses A dog sitting on the lobby couch while being fed from the breakfast area Multiple dogs barking for more than ten minutes before 8 a.m. Two ripped duvets, along with hair in the bathroom, on several towels, and on the toilet and tub Hallways and common areas that were visibly in need of vacuuming A shower door that didn’t seal properly, causing water to pool on the floor—my husband slipped while getting out of the shower When I called the front desk to report several of these concerns, the staff member I spoke with was dismissive, which added to the frustration. I’ve always trusted this location, but this stay reflected a troubling decline in cleanliness, maintenance, and overall guest care. I made several attempts to speak with management and corporate so these issues could be addressed; however, I was told they had already spoken with me and that I had accepted 20,000 IHG points to “close the case.” This is not accurate—I received no calls or voicemails from anyone at IHG. I truly hope this property takes these concerns seriously, as I would like to return to the level of service and cleanliness that made me a loyal guest in the past.
- AGARMANDO JR GONZALESOct 29, 20255.0It was a great stay,near the beach and lot of shops nearby.
- EVEric VoelzOct 13, 20255.0Recommend
- DDDouglasOct 9, 20255.0Staff are super friendly when they dont have to be. Just watched the manager deal with an extremely rude guest in the most patient way ive ever seen. 10/10 would watch a guy claim to have millions in his account and talk shit to holiday inn express employees just to get shut down. Manager April is 10/10
- RFRoland FrickeySep 28, 20255.0Had a great time highly recommend staying here plan on going back SOON
Frequently Asked Questions About Holiday Inn Express Jacksonville Beach by IHG
What are the check-in and check-out times at Holiday Inn Express Jacksonville Beach by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included for guests at the hotel?
Yes, the hotel offers free buffet breakfast to its guests.
Does the hotel accommodate guests with pets?
Yes, dogs are allowed and pets are welcome at the hotel, but cats are not permitted.
What accessibility features are available at Holiday Inn Express Jacksonville Beach?
The hotel provides accessible parking, mobility accessibility, and has elevators to assist guests.
Are there fitness facilities available for guests at the hotel?
Yes, there is a free fitness center with equipment including elliptical machines, free weights, and treadmills.
What COVID-19 sanitation and safety measures does the hotel practice?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, physical distancing is not required, masks are not required, and hand sanitizer is available.
Does the hotel offer free parking and facilities for electric vehicles?
Yes, free parking is available for guests along with electric vehicle charging stations.
What nearby beach can guests visit while staying at Holiday Inn Express Jacksonville Beach?
Guests can visit Jacksonville Beach, which is a nearby park and beach area ideal for relaxation and recreation.
What dining options are available near the hotel?
Nearby dining options include Chan's Chinese Restaurant, Mr. Taco Mexican Restaurant, Subway sandwich shop, Mayday Ice Cream, Soul Coffee Cart, JAXON Social American Restaurant, and Izakaya Ko Japanese Restaurant.
Are there medical facilities close to Holiday Inn Express Jacksonville Beach?
Yes, nearby medical facilities include Physician's Group, LLC chiropractor and medical center, Angel Kids Pediatrics hospital, Labcorp laboratory testing, Primary Care Clinic, Integrative Wellness Center of Jacksonville, MÜV Dispensary, and Sunnyside Medical Cannabis Dispensary.