Hampton Inn Jacksonville Beach/Oceanfront

4.4
2882 reviews

About

HotelHampton Inn
Discover the magic of the Hampton Inn Jacksonville Beach/Oceanfront, bordering the white sand beach with private sea oat dunes. This oceanfront hotel offers the largest pool on the beach, a 120-foot heated pool and hot whirlpool grotto featuring beautiful sculptured rock formations. Spacious deluxe standard rooms are tastefully furnished and have two double beds or one king bed with a pull out sofa bed. All accommodations come equipped with a mini-refrigerator, microwave, coffee/tea maker, brand new 55-inch flat screen TV with HBO, iron and ironing board, free WiFi, hair dryers and desk with executive chair. Most rooms offer private balconies with either a partial or oceanfront view. The hotel offers a free hot breakfast buffet located in our lobby. Relax at the oceanside Tides Beach Bar & Grille while enjoying one of your favorite tropical drinks or a delicious lunch or dinner.

Location

Hampton Inn Jacksonville Beach/Oceanfront
1515 First Street North, Jacksonville Beach, FL
32250, United States

Hours

Reviews

4.4
2,882 reviews
5 stars
1,920
4 stars
569
3 stars
182
2 stars
76
1 star
135

What are people saying?

AI-generated from recent customer reviews

Location

Guests praised the hotel's excellent location right on the beach, with easy access to nearby restaurants and activities.

Staff Service

While many reviews highlighted friendly and helpful staff, there were significant complaints about rude and unprofessional behavior from some front desk employees.

Cleanliness Issues

Numerous guests reported cleanliness problems, including musty smells, dirty rooms, and inadequate housekeeping services.

Amenities

The pool area and tiki bar received positive feedback for their ambiance and service, although some guests noted issues with the hot tub and pool cleanliness.

Value for Money

Several customers felt the hotel was overpriced given the condition of the rooms and additional fees like parking.
  • KM
    Katie Miller
    6 days ago
    1.0
    Do NOT stay at this hotel This was the worse Hilton hotel experience we have ever had. We are Hilton members because we desire consistency of quality and enjoy the rewards our loyalty to the brand brings. However, this hotel is the worst. Our biggest complaint is the fact we did not have hot water for our stay. Both my husband and I took cold showers every day we were there. We contacted the front desk multiple days and their advice was: run the hot water on in the bathroom sink and the warm water should start after a few minutes ...and then that the manager would contact us. Well, hot water did not come, and also, seriously...you are going to have us run the water in the sink to get the hot water going? We paid $1,400 for our stay, really?! And the manager never reached out to us either. It was like the building hot water tank never got filled up or stayed filled up; for $1,400 dollars over Thanksgiving Break! This is outrageous. I contacted Hilton upon returning asking for a full refund and Hilton said the manage would contact us; again, they never did. And when I re-contacted Hilton for a follow up, they said they spoke to the Manager who said there was hot water during our stay. The Manager flat out lied. The front desk even told us on 2 days of our stay to turn the hot water on in the sink and let it run and that they had heard other tenants complained of not having hot water either. I am very disappointed with both Hilton and this hotel at this point. My husband and I are not made of money, so this was a big expense for us. We had looked forward to getting out of the cold Mid West Winter and having a warm shower in warmish Florida over Thanksgiving, while visiting Family. Instead, we had to take cold showers over multiple nights. Also, if you are allergic to heavy fragrances, the cleaners at the hotel are so strong. The whole lobby, building and rooms smell overly fragranced with cleaner...probably covering up some other kind of problem. We will stay up the beach at One Ocean Resort next time at this price; and instead enjoy a reliable stay there. This Hampton Inn was a nightmare. Be Warned. Also, they don't have any nice beach rentals either. The whole place sucked. And there was construction all holiday outside our window at 8am every morning.....so loud that we had to walk further down the beach to lay our towels. The pool is gross and filthy with too many people, way over crowded, crappy breakfast, every thing sucked here. The people who worked there were nice though; except for the awful, lying manager of course. I never leave reviews this bad, but everybody with authority in this situation completely blew it. Finally, the view outside the window was gorgeous...the only silver lining. BUT, the railing on the balcony is right at eye level for the chairs that they provide. So literally when you look out on you balcony you can't even see the view without the rail right at eye level. You have to stand up. What's the point of this place? Nothing in my book. Serious changes need to happen, with...uh ...providing warm water for starters. Sheesh.
  • RR
    Randy
    Jan 2, 2026
    5.0
    You can't beat the per night price for a hotel on the beach and we a decent looking pool for the kids to play at. The only thing I didn't like were that the rooms had the outdated popcorn ceilings. LOL. I have something against those ceiling types since I'm a Florida native.
  • DS
    Diego Santillana
    Dec 30, 2025
    5.0
    Great location, nice rooms and really good breakfast
  • JJ
    Jackson
    Nov 27, 2025
    5.0
    Took 3-4 hours but that was fine! Needed a little break while driving to cape coral, Florida from Tennessee. My favorite thing was that they had a pool just in front of the hotel!
  • FD
    Fernando DosSantos
    Nov 22, 2025
    4.0
    Great location on a beautiful and super clean beach! Hotel is also clean, rooms are comfortable, the usual breakfast options that Hamptons offer. There’s a tiki bar by the pool that offers a relaxing experience. Nice heated pool with waterfall. The closet needs a couple of extra hangers

Frequently Asked Questions About Hampton Inn Jacksonville Beach/Oceanfront

What accessibility features does Hampton Inn Jacksonville Beach/Oceanfront offer?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast included at Hampton Inn Jacksonville Beach/Oceanfront?

Yes, a free hot breakfast buffet is available in the lobby for guests.