Holiday Inn & Suites Clearwater Beach S-Harbourside by IHG

4.1
2217 reviews
We are on the Intracoastal Waterway-guests arrive by car or boat.

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Nestled between Clearwater and St. Pete Beach, Holiday Inn & Suites Clearwater Beach S-Harbourside is steps from Indian Rocks Beach and Splash Harbour Water Park, providing the perfect coastal getaway. Enjoy proximity to local trolley service, white sand beaches, and exciting attractions like Clearwater Marine Aquarium, Florida Botanical Gardens, and John’s Pass Village–all just minutes away. Wake up to breathtaking views of the Intercoastal Waterway before savoring delicious on-site dining and drinks at our tropical bars and waterfront restaurant, Jimmy Guana’s. Relax with a dip in our outdoor pool, stay active in our Fitness Center, and enjoy mini-golf and our game room. Rent boats or go on fishing charters and dolphin tours from our 50-slip marina. Plan your dream destination wedding or corporate conference in our venues and take advantage of onsite parking and free Wi-Fi.

Location

Holiday Inn & Suites Clearwater Beach S-Harbourside by IHG
401 Second Street, Indian Rocks Beach, FL
33785, United States

Hours

Reviews

4.1
2,217 reviews
5 stars
1,264
4 stars
483
3 stars
184
2 stars
107
1 star
179

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Russ and Cal.

Room Conditions

Numerous reviews indicated that the rooms are outdated, with issues such as mold, musty smells, and general cleanliness concerns.

Location

The hotel is well-located near the beach and local attractions, which received positive feedback from guests.

Service Issues

Several guests reported poor customer service experiences, particularly at the front desk, with complaints about rudeness and lack of assistance.

Value for Money

Guests expressed concerns about the pricing relative to the quality of the accommodations, feeling that the hotel was overpriced given its condition.
  • IS
    Ineicis Silva
    Nov 16, 2025
    5.0
    En este hotel todo me pareció perfecto, yo le celebré el cumple de mi niña ahi, y lo disfrutamos al máximo, la habitación muy limpia y super grande, mi niña no se quería ir jijiji, tiene la playa cerca y esta muy limpia y linda y un parque de agua, lo recomiendo muchísimo
  • JS
    James Smith
    Nov 11, 2025
    1.0
    I am writing this review to warn every future customer to please stay far far far away from Holiday Inn Harborside. I booked a room back on October 9th of 2025 for 5 days mind you I was flying from St Louis MO, with my 77 year old mother my fiance and our two children and my mother in law. I was promised an ocean view with a sunset view I even paid an additional $35 a night to assure I would get the room I desired. After flying 1100 miles with my family we arrived at the Hotel just to be completely disrespected. I couldn't believe it. The room they gave us smelt like mildew and over looked a horrible parking lot with two dumpsters. I immediately went to the front office and said this was not what I was promised I even paid an additional $35 a night to assure that I wouldn't get an ocean view with a sunset. They asked who I book the rooms through I told them I booked directly through them. They told me I booked through a third party I explained to them that was the phone number that I got off of their site. Even though they have clear proof knowing that I specifically ask for an ocean view etc... I told them to go back on the recording line to see exactly what was discussed. They refused to do anything. I immediately took my family and left I would not stay there another minute. After flying 2 hours and getting out of the airport I did not want to put my family through any more stress. I immediately went to Clearwater Beach where I stayed at the residence Inn Marriott I explained to them what had just had happened to my family and I and they were shocked not only did they give me 25% off our stay they also gave me vouchers on Clearwater Beach at Frenchys restaurants. I will never stay at another Holiday Inn for as long as I live. I have never been so disrespected. I truly hope this Review finds everyone well. God Bless PS They refused to give me a refund. So I lost $1392.00. Please do not make them say mistake I did. PSS Since it would not let me reply to the holiday in harborside reply. Please let me clarify to all future customers everything they stated was a lie. Please please please Don't waste your time or money
  • SS
    Svitlana Storozhenko
    Nov 7, 2025
    5.0
    Даже гарне місце. Чудова локація, чисто, безкоштовний сніданок та квитки в аквапарк поряд. Дуже сподобалось, обов'язково повернемось.
  • SB
    S.B B
    Oct 27, 2025
    1.0
    Unacceptable stay at holiday inn Clearwater I am writing to formally express my disappointment with the recent experience my family and I had during our stay at the Holiday Inn. We spent nearly $1,000 on our stay, and the issues we encountered were completely unacceptable for a property of your brand’s reputation. During our stay, the shower was backflowing, preventing our children from bathing and causing us to arrive late to our dinner reservations. Additionally, we woke up to find bugs in our bed, and the air conditioning in our room was not functioning properly — all while traveling with a baby. These conditions were extremely uncomfortable and distressing. I was further disappointed by the lack of care and concern shown when I contacted the hotel to report these issues. The manager, Julia, informed me that the case had been given 10,000 ihg reward points equivalent to about $60.00 then closed by corporate and that there was nothing further she could do. Ihg had the same remark, This response feels dismissive, especially given that my sister-in-law, who stayed at the same property at the same time and experienced similar issues with bugs in her room, received a full refund. Given the severity of the problems we faced and the inconsistency in how similar cases were, I do not recommend whatsoever.
  • AC
    Alex Clark
    Oct 17, 2025
    2.0
    Not one to leave reviews often, as a warning to future guests it should be said that the room I stayed in on the third floor had a strong mold smell, with visible mold in the bathroom wall areas and washroom area. We spent $300+ a night and for the quality of the room it felt overpriced causing me to leave a review for those who look to book in the future. Bar, Diner and live music were a good time

Frequently Asked Questions About Holiday Inn & Suites Clearwater Beach S-Harbourside by IHG

Does Holiday Inn & Suites Clearwater Beach S-Harbourside have a restaurant on site?

Yes, Holiday Inn & Suites Clearwater Beach S-Harbourside features one restaurant, Jimmy Guana’s Waterfront Restaurant, where kids eat free.

Does Holiday Inn & Suites Clearwater Beach S-Harbourside have any special offers or packages?

Yes, as an IHG hotel, Holiday Inn & Suites Clearwater Beach S-Harbourside features corporate packages and local offers. Visit our offers page for details.