Best Western Fort Myers Waterfront

3.8
1490 reviews

About

Hotel
Located in Fort Myers,FL, the Best Western Fort Myers Waterfront is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Fort Myers Waterfront
13021 N CLEVELAND AVE, Fort Myers, FL
33903, United States

Hours

Reviews

3.8
1,490 reviews
5 stars
689
4 stars
375
3 stars
133
2 stars
82
1 star
211

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous guests reported problems with cleanliness, including bed bugs, dirty carpets, and general maintenance neglect.

Customer Service

Customer service experiences varied widely; some staff were praised for their friendliness, while others were criticized for rudeness and lack of assistance.

Location and Views

The hotel is frequently commended for its beautiful river views and convenient location, which many guests found appealing.

Amenities and Maintenance

Guests noted that many amenities, such as the pool and elevators, were not functioning properly, and the hotel appeared outdated.

Breakfast Quality

The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety.
  • JL
    Jen Levesque
    2 days ago
    5.0
    I found this hotel a couple of months ago and have booked there a couple of times already. I like the location because they are right near the water and the views are great. The staff is always very helpful and friendly. Nice to have a restaurant on site.
  • MB
    Michael Burner
    2 days ago
    5.0
    Right on the Harbor. Pay a little extra for the view, it worth it. Food is good at the restaurant. The breakfast is solid.
  • LT
    Laurie Topolski
    4 days ago
    5.0
    Absolutely gorgeous view of the river
  • SM
    Susan Morris
    Nov 12, 2025
    5.0
    Beautiful view. Nice professional people, clean room. Can't really ask for more
  • TA
    Tracey Angel
    Oct 23, 2025
    1.0
    There where bed bugs in my room . ALL THEY DID WAS SWITCH MY ROOM . I HAD MANY BITES I CONTACTED CORPORATE FOR A REFUND AND THEY DID NOTHING .I TALKED TO A MANAGER HE DID NOTHING .IN THE MORNING AFTER NOT SLEEPING ALL NIGHT ...I WENT TO THE FISHERMANS WHARF RESTRAUNT TO EAT ..I WAITED OVER 20 MINUTES FOR A SERVER NOONE CAME SO I LEFT AS I WAS LEAVING ..I SAW ALL THE EMPLOYEEES OUTSIDE SMIKING AND TALKING !!! OVERALL WORST WXPERIENCE EVER AT A HOTEL .I WAS TOLD BY THE MANAGER IT WAS BECAUSE THEY WHERE SHORTHANDED !! SO I PAID 150 BUCKS AND GOT BITE BY BEDBUGS HAD TO WASH EVERYTHING AND GO WITH NO SLEEP OR NO FOOD BECAUSE THEY WHERE SHORTHANDED ?? WOW !!

Frequently Asked Questions About Best Western Fort Myers Waterfront

Is the Best Western Fort Myers Waterfront a smoke-free property?

Yes, the Best Western Fort Myers Waterfront is a smoke-free property to ensure a healthy and comfortable environment for all guests.

Is free Wi-Fi available at Best Western Fort Myers Waterfront?

Yes, free Wi-Fi is available throughout the hotel, allowing guests to stay connected during their stay.