Holiday Inn Express & Suites Ft Lauderdale N - Exec Airport by IHG

Reviews

• EE

  Evelyn

  Apr 2, 2026
  5.0
  Good vibe . got deal too . Actually recommended by friend and worth spend every dollar over there
• AI

  Anthony Slay III

  Mar 18, 2026
  1.0
  My experience was unacceptable from start to finish. From the moment I called to make a reservation, I was met with a hostile and dismissive tone. I was placed on hold and then transferred to reservations without asking. When I was sent back to the front desk to finish my questions, the associate (either Stephanie or Amanda, working around 11 PM) hung up on me. Unfortunately, the in-person experience was no better. The front desk associate rushed through check-in with clear disinterest, offering no sense of welcome. A manager, Amanda, stood nearby and did not acknowledge me at all—even when I thanked her. At that point, it was clear that basic hospitality was not a priority at this property. When I got to my room, I found an open soap box with a used bar inside—an obvious lapse in cleanliness. Given how I had already been treated, I didn’t feel comfortable returning to the front desk. Instead, I asked a housekeeper for assistance, who handed me a new bar of soap without so much as an apology. The only bright spot in this experience was Jo Jean the following morning. She was warm, engaging, and genuinely kind—everything the rest of the staff failed to be. Her presence was the only moment that reflected what hospitality should look like. Aside from that single interaction, this stay was defined by poor service, lack of professionalism, and a complete disregard for guest experience. No guest should ever be made to feel like a burden simply for being there. This property seriously needs to reevaluate its standards. Thank you, Jo Jean, for being the exception. You rock!!!
• 88

  808TryWaitTryWait

  Mar 14, 2026
  4.0
  PARKING: included, which is another reason I chose this place. No problems finding parking. SERVICE: efficient/mildly friendly desk reception. We had to wait past check-in time to get our room, which wasn't ready yet, but it wasn't more than a 30 minutes wait. ROOM: Approx $525.00 for two-night's stay in a DBLE Queen room booked directly through hotel web site. Room was very clean (except for dirty windows, but not here for the view of the parking lot). Loved the choice of pillows of soft and firm; softer bed if that's to your liking, nice large bathroom with soft backlights on the large mirror, AC worked well, microwave and fridge, safe. It was quiet, but no Spring Break traffic yet. Microwave and fridge in the room handy; had a cheap dinner from ready-made and heat-and-eat foods from the nearby Publix for convenience. BREAKFAST (6:30 AM - 9:30 AM): Hot breakfast with a special perk at this location: coffee with fresh-ground coffee beans. Also included: biscuits/gravy, pork/turkey sausage, potatos, fluffy egg omelets w/ cheese, fresh fruits, milk, pancakes, yogurt, cereal, soy milk, chocolate milk, cinnamon rolls, peanut butter/jams/jellies/teas. Breakfast attendants nice and friendly. LOCATION: Convenient to the airport location, attractions like the MAI-KAI Restaurant and Polynesian Show (highly recommended), shopping malls, Sunshine Bakery (9 min from hotel, didn't get to go but it was on the list).
• MG

  Mike Godin

  Mar 11, 2026
  5.0
  Highly recommend this place ! The staff is exceptional especially the waitress / helper during breakfast.
• DP

  Denise Phan

  Mar 2, 2026
  5.0
  We went for a vacation/business trip, Feb 27-March 2nd. Everyone was nice and super helpful. The rooms were clean and had everything I need, towels, hand soap, body wash, shampoo, and conditioner. Shower water pressure was good too which I find important. My flight leaving was so late (7pm) and they helped me out with a late checkout, which was so nice. The parking lot is well lit and felt safe. Publix and gas stations very close by. The location is about 12-15 minutes from the beach. Straight down the road and boom you’re at the beach 🙌🏼. Holiday Inn complimentary breakfast was delicious in the morning ! Compliments to Chef Natalie !! She kept the food coming out hot and ready. Only complaint I had for this stay is that the elevators were a bit slow. We took the stairs most of the time but that’s okay to get some extra exercise. They did say they are changing the elevators soon so there’s that. I’d def come back and stay here.

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