Located in DeFuniak Springs,FL, the Best Western Crossroads Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the cleanliness of the rooms and the overall establishment, although some noted issues with odors and maintenance.
Staff Performance
The staff received mixed reviews; while many found them friendly and accommodating, others reported poor service and unprofessional behavior.
Breakfast Quality
The breakfast offerings were frequently criticized for being subpar, with several guests expressing disappointment in the variety and quality of food.
Value for Money
Guests generally felt the hotel provided good value for the price, especially considering its convenient location and amenities, despite some complaints about outdated facilities.
Room Condition
Feedback indicated that while some rooms were clean and comfortable, many were noted as outdated with issues such as uncomfortable mattresses and maintenance concerns.
KK
Kevin Krumm
Nov 9, 2025
5.0
Stayed there while they remodel and it was still a great experience. Staff was helpful and very polite.
TJ
Tom & Mary Johnson
Nov 3, 2025
4.0
Great value, clean, old style motel but very nice.
LP
Lenette Parris
Oct 30, 2025
5.0
Super convenient location to beach travel or I-10 either one , near to several fast food restaurants and a handful of sit down restaurant choices and back up the road is small town life . Telsa 6kwh chargers for EV vehicles certainly a plus . Breakfast served . Long quite hallways and just far enough off the road for a decent night's rest. Cleaning staff were hopping and the front desk was manned by a warm and friendly employee who seemed to be on top of it all , phone, desk , reservations and more .
SO
SANDY OLAH
Oct 22, 2025
2.0
If you're traveling at night abd desperately need somewhere to stay, this is about your only option. The air conditioner rattled, the room smelled funny and we had fleas in our room. I will not be staying here again