The Plaza Resort & Spa

3.9
3516 reviews

Business Details

600 North Atlantic Ave., Daytona Beach, FL
32118, United States
(386) 255-4471
http://www.plazaresortandspa.com

About

HotelBeach Resort
Browse our extensive list of amenities offered at Plaza Resort & Spa, "Daytona Beach's Grand Resort."

Location

The Plaza Resort & Spa
600 North Atlantic Ave., Daytona Beach, FL
32118, United States

Hours

Reviews

3.9
3,516 reviews
5 stars
1,662
4 stars
801
3 stars
391
2 stars
257
1 star
405

What are people saying?

AI-generated from recent customer reviews

Room Conditions

Numerous reviews highlighted issues with room cleanliness, including mold, cockroaches, and outdated furnishings.

Customer Service

While some guests praised the friendly and accommodating staff, others reported poor service and long wait times during check-in.

Facilities and Amenities

Guests expressed disappointment with the state of the facilities, including slow elevators, closed pools, and high resort fees without adequate services.

Location and Views

Many customers appreciated the beautiful location and ocean views, noting that these were among the highlights of their stay.

Overall Experience

Overall, the hotel received mixed reviews, with many guests feeling it did not meet expectations for a resort, citing issues with cleanliness and maintenance.
  • KB
    Keith Bailey
    May 15, 2019
    1.0
    The hotel was nice. Was supposed to get ocean view room, and ended up with street view. Booked through 3rd party site. Hotel double charged my credit card. Had to dispute charges with bank. Save yourself the headache and book somewhere else

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