NB
Nicole Berkley
1 day ago
We just finished our wedding weekend at the Hilton and it was PERFECT! I did not expect a seamless perfect weekend, but it was that. The entire team was so helpful and smiley. My vision came to life with all of my personal decor, along with the hotels beautiful ballroom where it was held. Jolene helped with planning/ coordination that last year and a half. Our wedding wouldn’t have been as great as it was without her coordination. Brendan helped run the welcome dinner and actual wedding. He was AWESOME! So friendly and helpful!! Nuya is probably the kindest person I ever met. She made sure we had our drinks, food, anything we needed at our tables. She was such a gem to have around. I requested a few things from Brad specifically and he delivered right away. The food was delicious by the way! The entire wedding weekend was so beautiful. Thank you to the Hilton Daytona Beach team for making the most important weekend of our lives so fabulous. I’ll cherish this weekend for life!
JC
Joan Childress-Greathouse
3 days ago
We were visiting Daytona for the Daytona Jazz festival. 🎶 I was very impressed with the cleanliness, the friendliness, and the quiet beauty of the city. ✨ Before I get started, I want to first say that the service at this hotel was stellar. 🌟 Everyone, from the front desk to the bellmen and women, were the most friendly and helpful associates I have encountered anywhere. 😊 The value for the money was outstanding, and the location, convenience, and amenities of this hotel were perfect. 💯 My only criticism of the Daytona Hilton Oceanfront Resort is that the hotel needs a refresh! 🏨 Our room was comfortable and clean, but aesthetically the rooms left a lot to be desired. 😕 The age of the hotel was showing, the bedding was the most comfortable. I know the value aspect may not be the same if they improve the decor to a 5-star level, but I love beautiful hotels, and this was not one. 💔 The sunrises and sunsets from my Juliet balcony made me forget about it for an hour a day, but not having a full balcony, the aesthetics, and the aging look of the hotel were a disappointment for me. 😔 I must say that I still had a wonderful stay, the Daytona Jazz festival was fabulous! 🎷 #Daytona #Jazz #Festival #Cleanliness #Friendly #Service #Hotel #Value #Location #Convenience
⭐️⭐️☆☆☆ — Mixed Experience at Hilton Daytona Beach Oceanfront
I recently stayed at the Hilton Daytona Beach Oceanfront, and while the hotel looks beautiful on the outside, my overall experience was definitely mixed.
Room:
The room itself was okay, but the “balcony” was extremely misleading. It was so small that you couldn’t even stand outside, which was disappointing considering it’s advertised as a balcony room.
Cleanliness & Facilities:
This was one of the biggest issues. The hallways and vending areas felt outdated and weren’t very clean. Some of the drinks from the vending machines were expired, and the ice machine cleaning log hadn’t been updated since 2024, which raised concerns about maintenance and hygiene.
Staff & Service:
Unfortunately, the service was the most frustrating part of the stay. Check-in was unhelpful and confusing. The property has multiple towers, and we checked in at the south tower even though our room was in the north tower. The front desk didn’t give us any directions, leaving us to wander around and even end up inside an elevator that took us to the parking garage.
When we asked an attendant in the garage for help, he didn’t assist us at all—instead, he called security to verify that we were guests and then followed us around, escorting us to our room without offering any actual guidance. It felt uncomfortable and unnecessary.
Throughout the stay, it was difficult to find staff anywhere. At one point, we walked from the north tower to the south tower trying to locate a microwave and didn’t encounter a single employee.
Amenities:
Breakfast was good but extremely pricey. For the cost of staying at this hotel, you would expect at least some basic amenities included—but nothing was. There were no microwaves in the rooms, which was inconvenient. The onsite restaurants were the only bright spot in terms of service, but they aren’t affiliated with the hotel, so you don’t need to be a guest to dine there.
Overall:
The hotel’s appearance and location are great, but the experience was far more inconvenient and frustrating than enjoyable. Between the lack of clear guidance, outdated and unclean common areas, poor service, and the lack of included amenities, I wouldn’t stay here again unless there are major improvements in staffing and facility upkeep.
This was our first experience taking my niece to the Dance Competition weekend. I feel that for the price and how busy the hotel is, they should ENSURE the elevators are in good working condition. That was an issue all weekend. The hotel itself could use some cleaning. We showered in ankle deep water because the water was EXTREMELY slow to drain and came from the bottom facet of the tub as well as the shower. The refrigerator did not work our entire stay. Rooms could use an update and the AC was not in great working condition. Took hours for our room to cool down. We also were met with an extremely rude front desk representative when we went to get clarification on how to get our belongings down stairs with the elevators not being in working condition and he replied with, “Y’all should know how this goes already. It’s the same event, just a different day”. Being that this is out first time, we wouldn’t have known anything about this process. Parking is also a big challenge if your traveling with a family. I would not stay here again. I will say that the night front desk staff were fantastic when we checked in and the bellsmen were AMAZING and so helpful our entire stay.
WG
Willem de Greef
Nov 10, 2025
Fantastic location, and that's where the positives end.
When first checking in there was an issue regarding a hold fee for the stay which the front desk staff were unwilling to assist with and were needlessly confrontational over. The hold fee is completely unreasonable for a hotel of this quality, and was not advertised in advance.
If you book at this hotel, you should assume the cost is twice whatever is listed, and roughly half of that will be refunded within a few days after you leave.
I say roughly because in addition to the holding fee, there are ad-on fees that are non refundable such as parking, which are not advertised when you book.
The room was advertised as being handicap accessible and it was not. We work in an ADA compliance related industry and are very familiar with what the standards require.
The room was also dirty, specifically with regard to rusty features in the restroom, musty/moldy wall paper, a dirty sink and bath, and subpar room amenities for what is advertised as a high quality resort. We requested moving rooms the next morning for the remainder of the stay. The second room was fine and had a nice view.
Overall, the quality of the rooms is inconsistent. Other members of our party who stayed at different rooms reported similar issues with their rooms as we had in the first, while others said theirs was fine.
A hotel of this advertised quality should have consistent quality in their rooms, and the dated, dirty, rusted bathrooms should not even be offered. This should not be advertised as a resort in it's current condition.
Other than the check in staff the first night, hotel staff was friendly and helpful.