DL
Diane Lorenzi
4 days ago
Dirty room can’t take a shower black rings all around the tub it was disgusting .It was New Year’s Eve. We had reservations at the Hyde Park restaurants like every year for New Year’s with friends it’s a couple thing that we do.
We got there two hours prior to our reservations for the restaurant and the (room )682 bathroom was filthy and dirty so I was unable to take a shower ,the next morning I called downstairs and complained because it was New Year’s. It was very chaotic.
She said someone will be up within an hour to clean the tub and no one came and I had to check out. I was unable to take a shower night before and I was unable to take a shower. The next morning the room, was filthy and dirty there was a black ring all around the shower and there was dirt at the bottom every lamp. Everything was extremely dusty. I woke up in the morning, all congested regarding all the dust in the house and I am handicapped and I have heart problems so I cannot get congested and sleeping in a dirty dusty room. I paid $300 for this room so I would like a nice room to stay at while I was enjoying my friends and Family with a nice meal at the restaurant. so I spent around $1000 and all my friends and couple friends also spent the same amount of money in the resort .
I would like a refund btw I have video and pictures
It was okay. Everyone was very kind. The view was nice, the area was decent, and the landscaping was well maintained. But the parking lot was not kept up, the exit gate was broken, I didn't feel safe walking across the street, and I didn't feel like my car was safe from being broken into either. For i costing so much money to park, I wish that I had felt better about the parking situation.
Also, for how much the room cost, I expected it to be a bit cleaner. There were hairs left in the bathtub and floor. Everything was dated, and felt a bit worn down.
Lack of free breakfast options was also disappointing: I understand having to pay for a warm breakfast, and having a few paid restaurant options are great, but not offering any kind of free breakfast option is kind of stingy. And if I have to pay for my hotel breakfast, I wish it was at least good. Like, when I bought my bagel, it was still frozen when they handed it to me. I paid $5 for an untoasted, dry, frozen bagel. Even Starbucks thaws their bagels before handing them to their customers.
When it's all said and done, there are better hotels nearby. I would probably never stay here again.
EF
Eddy Fernandez
Dec 30, 2025
Wow, where do I start, we stayed in a cabana, paid for Oceanview, several rooms are.Ocean hearing but with Hedges over 8ft tall not Ocean view, room had fallen curtains, fan not working , had to get maintenance to come fix the issues that should have been noticed by houskeeping when cleaning the room after last person checked out, room had pull out sofa but not linens for it, then hotel was sold out so not pillows or blankets for the pullout available , asked for towels.never came til next am, ac would not go under 72, called, no one came , got tired of waiting slept in a warm room, hotel was musty, elevator had cross drawn in red marker or paint on wall called to let them know , still there a day later, self parking approx 2 blocks away in a open lot, only good thing was front & vallet staff were very nice. For it being a Hilton, not worth the price you pay . We checked out 1 day early just not a pleasant stay, front desk was comping 1 day parking, but charged the cc the full deposit, so parking was not comped, never received a folio as advised have left messages and no response from accounting to get it resolved! Sad , very sad!!!
AJ
amanda janes
Dec 29, 2025
I would never stay here again! The staff was nice but the Hilton is ridiculous. They want to charge for every little thing. You have to pay for parking even if you self park. Which is ridiculous when you pay money to stay. On top of that they charge you "state taxes" for parking on top of the fee. I ended up paying 120 dollars for just parking alone only for two damn days. Also the place is dirty. Someone wiped blood on the elevator wall. No one cleaned it up. Our ac did not work properly in our room. Their is also no microwave in the rooms. So you cant reheat your food. Im sure that why they did that so you have to buy food every time. Save your money and go else wear. Oh you also have to wait three days for your deposit to go back into your account. They sure can take your money right away but don't give the deposit back right away either. Save yall self. There are so many great hotels in Daytona that don't charge you a whole bunch of bs and Also have microwaves in ALL of their rooms.
MB
Marcus Briddell
Dec 26, 2025
To Whom it May Concern: Took A Vacation To Daytona Beach in September with my Fiancée.
I thought that I was getting a deal by booking it through Union Plus but upon checking in at the Hilton Ocean Front the deal was over!
50 dollars to park at our reserved Hotel or 35 dollars per night to park across the street. $488.28 Total
Not only did I have to pay for parking at the Hilton but there were extra charges added daily. Our 7 day Hotel cost went from $746.94 +488.28=1235.22.
Our room was just that a Pitiful room with No Balcony dirty smelly carpet and rusty outdated bathroom.
This Hilton had Expensive Restaurants inside with Ferrari's and BMW 's and Range Rovers parked near the curb outside the Restaurants. The Restaurants looked like Wealthy Miami Restaurants I've been to while the hallways and our room had filthy carpet.
1 out of 8 drink machines worked and 2 out of 8 snack machines worked. Noone should have this Horrible Experience Ever and Definitely Not get Scammed after Flying from Maryland to Daytona Florida.
My $488.28 Should be Refunded