Staff Performance
Many customers praised the friendly and helpful staff, particularly at the front desk and breakfast area.
Cleanliness Issues
Several reviews highlighted concerns about cleanliness, including stained sheets, odors in rooms, and unclean common areas.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety, others noted that food often ran out and options were limited.
Location and Views
Guests frequently mentioned the excellent location near the beach and beautiful ocean views as major positives.
Maintenance and Upkeep
Numerous comments pointed out the need for maintenance and updates, with issues like broken elevators and dated facilities being common.