Staybridge Suites Fort Lauderdale Airport - West by IHG

Reviews

• SJ

  smoken joe

  Apr 24, 2026
  5.0
  Excellent rooms. Free beer on select nights. Free coffee. Quiet. Relaxing pool. Very helpful staff. Shuttle to nearby airport
• MA

  Megan Anderson

  Apr 13, 2026
  5.0
  Great place to stay if you are cruising. Free shuttle from airport and to cruise port. Breakfast was good to.
• SL

  Shaun Laursen

  Apr 11, 2026
  5.0
  What a great place! Kiki was great and suggested a great seafood restaurant. She was the reason we will come back. Rooms are clean and all around very comfortable.
• MB

  Mike and Molly Bryant

  Apr 10, 2026
  1.0
  I made a reservation for the day after I needed it accidentally. When I showed up the day before, they would not cancel the next day’s reservation or transfer it, so I paid for a new night ($165 more for Sunday night vs Monday) and was charged a full night no-show fee for the next night ($211.53). The young man working at check-in was inexperienced but very kind, though he could not help. However, the management should NOT be in customer service. The hotel itself was okay. Cleanliness was okay. Breakfast for this type of hotel was decent, but I can’t get past poor customer service these days on the part of the management. They made $165 more than they would have because of my error, but were still unwilling to make it right by not charging me for a second night I wasn’t staying for. We only stayed here for one night for accessibility to airport. We’re Hilton Honors members and won’t be staying with an IHG property again because of the poor handling of this by this hotel’s management (IHG says their hands are tied and it’s up to this hotel’s management).
• DF

  Dodie Fernandez

  Mar 22, 2026
  3.0
  We stayed here for 8 nights while visiting our daughter and were disappointed overall. The room was spacious enough for 2, and having a full kitchen was a plus, but the “queen” bed was noticeably smaller (more like a full), which made it uncomfortable. The biggest issue was service. Breakfast was poorly maintained, coffee and food items were frequently empty, and staff were often in the back rather than restocking. Housekeeping was inconsistent, with incomplete cleaning and missing toiletries. Amenities had potential but fell short: no pool lounge chairs, fire pit unavailable, and only half the dryers working in the laundry room. Parking was also frustrating. We followed instructions but still received a large sticker on our car and were initially blamed. With better service and attention to detail, this property could be much better. Unfortunately, it did not meet expectations.

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