The Holiday Inn Express & Suites Ft. Lauderdale Airport West is centrally located four miles from the Fort Lauderdale-Hollywood International Airport (FLL) and is less than six miles from the Port Everglades Cruise Port & the Greater Fort Lauderdale/Broward County Convention Center. The campuses of Nova Southeastern University, Broward Community College, Florida International University and Florida Atlantic University are minutes away.Our hotel offers free round trip transportation to the Fort Lauderdale-Hollywood International Airport call hotel for times & availability. For a nominal fee drop off transportation is provided to the Port Everglades cruise terminal. Our convenient location offers easy access to all major highways including I-595, I-95, I-75 and the Florida Turnpike and is minutes from all the excitement downtown Fort Lauderdale offers. Full-service features and amenities include a free full hot breakfast, fitness center and outdoor Pool. This hotel provides spacious guest rooms, refrigerators, microwaves, coffee makers and 32in flat-panel HDTVs.For business travelers, this Davie / Plantation, FL hotel provides modern conveniences like free high-speed Internet access in all suites (wired & wireless), spacious work desks, two-line telephones with voice mail and a business center. The Dolphin Meeting Room can accommodate small meetings.
Location
Holiday Inn Express & Suites Fort Lauderdale Airport West by IHG
While some staff members, particularly Hasina, received high praise for their friendliness and helpfulness, others, especially management, were reported as rude and dismissive.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including reports of cockroaches and bed bugs, which raised concerns about pest control.
Breakfast Experience
The breakfast service was frequently mentioned positively, with Hasina being noted for her exceptional service and the food being described as good.
Customer Service
Several guests reported poor customer service experiences, particularly with management, leading to dissatisfaction and complaints about handling issues.
Room Quality
Rooms were generally described as clean and spacious, but some guests reported issues with maintenance, such as mold and malfunctioning amenities.
NB
nico Bernal
4 days ago
5.0
Hotel staff was absolutely amazing! From the gentleman who picked us up from the airport (Which this hotel offered an amazing airport shuttle to and from) to seeing him hustle around late into the evening an all around Rockstar, unfortunately I can not recall his name. But deserves much recognition! He was very helpful in informing us of local places and making us feel welcome as we started our vacation. Could go on about him... side note on the outdoor pool was very well maintained snd inviting even just for relaxation around the pool area! Highly recommend this place 👌🏼
JS
Jayevztte Sharp
Nov 9, 2025
3.0
Have bugs. Only saw one so maybe a good thing. Didn't bother telling lady's at desk. Wasn't friendly or welcoming.
GG
Gator
Nov 9, 2025
5.0
It was a comfortable room for the price considering it was in Ft. Lauderdale. The breakfast was delicious.
MG
Monica Garcia
Oct 30, 2025
1.0
Staff were rude and seemed bothered that I was there to check in. Wanted to charge $10/person for shuttle after I called that morning to ask if it was a free shuttle and I was told yes. Overall seemed clean but would not come back due to the front desk.
HH
Hashim Hamra
Oct 30, 2025
1.0
The elevator was not working during my visit, and I had to carry my luggage up several floors despite having back pain, and they didnt offer any help.
The room also had bed bugs, which was completely unacceptable for a hotel of this level.
When I approached the manager on duty, Ahmmed Chowdhury, he was rude, dismissive, and even lied about addressing the issues. Instead of offering any help or compensation, he acted unprofessionally and showed no concern for guest comfort.
I expected much better from Holiday Inn Express. This was one of the worst hotel experiences I’ve ever had. I wouldn’t recommend anyone stay here until management takes accountability and improves their service.