Holiday Inn Express Crystal River by IHG

4.3
926 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Hotel in Crystal River - FL Near Nature CoastAs one of the newest hotels in Crystal River Florida - this Holiday Inn Express® hotel features a modern green-friendly and smoke-free environment. We're also conveniently located near highways 19 and 44 - which offer easy access to Inverness - Tampa and Orlando.From the eco-attractions of Nature Coast to the parks of Crystal River FL - our hotel's location is ideal for nature lovers. You can fish - hike and dive year-round at the state parks or visit Kings Bay and swim with manatees. In fact - the world's highest concentration of these gentle giants is right here in Crystal River FL and Homosassa Springs! Our hotel's guests also enjoy shopping at The Shoppes of Heritage Village or touring the Coastal Heritage Museum.From the 750-sq.-ft. meeting room to the 24-hour Business Center - business travelers benefit from our hotel's amenities. Crystal River Florida's major businesses - like Duke Energy Power Plant - Seven Rivers Regional Medical Center - Citrus Memorial Hospital and Withlacoochee River Electric are all within minutes of our hotel.Your Crystal River FL trip's itinerary should include our complimentary hot breakfast bar each morning - relaxation time by the outdoor pool and a workout in the 24-hour Fitness Center. Free high-speed Internet access is available in every room and the hotel's lobby. Crystal River is a must see so call today to learn more about the hotel.

Location

Holiday Inn Express Crystal River by IHG
1203 NE 5th Street, Crystal River, FL
34429, United States

Hours

Reviews

4.3
926 reviews
5 stars
575
4 stars
213
3 stars
71
2 stars
21
1 star
46

What are people saying?

AI-generated from recent customer reviews

Room Cleanliness

Several customers reported issues with room cleanliness, including unpleasant odors and unclean bathrooms.

Customer Service

Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of excellent service during breakfast.

Breakfast Quality

The breakfast received mixed reviews, with some praising the variety and quality, while others criticized the use of disposable utensils and lack of replenishment.

Pet Policy

Guests expressed dissatisfaction with the unclear pet-friendly policy, leading to unexpected odors in some rooms.

Overall Experience

Despite some negative feedback, many guests enjoyed their stay, citing comfortable rooms and good amenities.
  • BB
    Brittany
    Nov 15, 2025
    5.0
    Ansley gave 5 star customer service! Went out of her way to help me and had great communication with me the whole time. Our fishing trip got canceled last minute and she was able to assist me in canceling my reservation and rebooking with another holiday inn at a different location. Thank you Ansley!
  • MR
    Miguel R
    Nov 13, 2025
    3.0
    Breakfast was less than expected, other than that, the rooms were clean and comfortable.
  • JM
    janet morgan
    Nov 4, 2025
    5.0
    It was a lively clean room and the breakfast bar was full breakfast.
  • PA
    Pipo Ayala
    Oct 24, 2025
    2.0
    Not many options for rooms.. rooms are small.no upgrades for being long time member
  • RS
    Rami Siadous
    Oct 10, 2025
    2.0
    We were looking for a pet-free hotel, as those usually have less odor in the rooms. The description of this Holiday Inn Express did not mention that it is pet-friendly, but apparently, for $30 you can bring your four-legged family member. I have nothing against pets or their owners, but I prefer staying in hotels that do not allow animals, so this should really be clearly stated in the hotel’s description to help travelers like us make an informed choice. We had to swap rooms twice before finding one that didn’t smell like urine or have a musty odor. The final room we settled on still had issues — the toilet seat was not properly cleaned. We ended up cleaning it ourselves since the housekeeping staff, though polite, didn’t actually fix the issue when asked. On the positive side, the amenities appear new, the bathroom is in good condition, and the towels and sheets were clean with no unpleasant odors from the pillows. Overall, this hotel has potential, but it really needs to 1. Clearly disclose its pet-friendly policy, 2. Improve room cleanliness and inspection standards.

Frequently Asked Questions About Holiday Inn Express Crystal River by IHG

What time can I check in and check out at Holiday Inn Express Crystal River by IHG?

Check-in time is 4:00 PM and check-out time is 11:00 AM.

Is breakfast included with my stay at the hotel?

Yes, a complimentary hot buffet breakfast is available for free every morning.