Holiday Inn Express & Suites Crestview South I-10 by IHG

4.3
649 reviews
Inviting space for business needs.

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Relax and Unwind in our Crestview Hotel with all Newly Renovated Guest Rooms and Indoor Pool Travelers looking for excellent quality at a great price "Stay Smart" at our Holiday Inn Express® Crestview, FL hotel. With a convenient location just 40 miles from Pensacola, Florida our hotel offers the best in service and amenities for both business and leisure travelers. Our Crestview hotel offers leisure travelers a convenient location just off I-10 for easy access to local points of interest such as the Santa Rosa Mall and Eglin Air Force Base. Nearby Fort Walton Beach offers a great place to relax and Okaloosa-Walton College is also close to our property. Business travelers can stay connected with the many services available at our Crestview, FL hotel including our recently upgraded free high-speed wireless Internet access, fax, copy, and computer services. To help guests host the best meetings in Crestview, our hotel proudly offers 630 square feet of meeting space with audio/visual equipment. During your stay at our Crestview hotel we invite you to take advantage of full-service amenities like our Fitness Center and our heated indoor pool and hot tub. Start your day off right each morning with a hot breakfast from our complimentary Express Start Breakfast Bar, featuring our signature cinnamon rolls. For excellent amenities at a price you'll love, choose the Holiday Inn Express® hotel for your next trip to Crestview, FL.

Location

Holiday Inn Express & Suites Crestview South I-10 by IHG
125 Cracker Barrel Road, Crestview, FL
32536, United States

Hours

Reviews

4.3
649 reviews
5 stars
402
4 stars
139
3 stars
40
2 stars
26
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted severe cleanliness problems, including cockroaches, mold, and unclean linens.

Customer Service

While some guests praised the friendly and helpful staff, others reported unprofessional behavior and poor responses to complaints.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying the variety while others criticized the quality and availability of food.

Room Comfort

Several guests mentioned comfortable beds and well-maintained rooms, but others reported issues with odors and maintenance.
  • MC
    Melissa Caicedo
    3 days ago
    3.0
    Our stay at the hotel was okay overall. The included breakfast was great, and the service was excellent. However, the property seems to be showing its age, and unfortunately we found four small roaches the first night and two more the next day, which was very disappointing. Aside from that issue, everything else was good.
  • AF
    America First
    Dec 28, 2025
    1.0
    Upon arrival had to wait 5 minutes for the person working front desk to come out from the back to check in. Entered room and was checking the bathroom and all the floor tiles were loose, making horrible loud noises when you stepped on them. Called front desk. She advised she would tell maintenance in the morning and did not offer to move us hanging up on me. Floor/ carpet was sticky. In the morning observed several cockroaches running on walls when turned the lights on. When we left there was Noone at the front desk conveniently to complain too. This was the worst stay we've ever had at a holiday in express! Totally unsatisfied!
  • RP
    rob pegram
    Dec 28, 2025
    2.0
    We come here for 4 days the pool heaters not working the hot tub not working the kitchen oven's not working could have stayed someplace closer but we wanted an indoor pool so much for that went down for breakfast on the last day all that was left of the hot food with scrambled eggs that was at 8:40 a.m. first time stand with Holiday Inn Express we've always did it Best Westerns everyone says there's so much nicer the place is clean people are nice but I feel it ruined my 4-day vacation with my
  • CP
    Catherine Palmer
    Dec 10, 2025
    5.0
    Beautiful clean quiet room. Breakfast was tasty. Fav part was the hot tub and beautiful pool. Staff was friendly. Easy access off of Interstate 10. I will be back!
  • CM
    Casey Milligan
    Nov 29, 2025
    5.0
    We stayed here for 6 nights as a family of four, and it was an amazing experience from start to finish. Customer service was exceptional — every employee we interacted with was friendly, welcoming, and genuinely helpful. The hotel was very clean, the kids loved the pool, and the breakfast was delicious each morning. The location was perfect for us, as we were in town visiting family for a military retirement. We felt comfortable, cared for, and right at home during our stay. Highly recommend!

Frequently Asked Questions About Holiday Inn Express & Suites Crestview South I-10 by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Crestview South I-10?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included with my stay at Holiday Inn Express & Suites Crestview South I-10?

Yes, a complimentary Express Start buffet breakfast is available for free to guests.