Westgate Cocoa Beach Resort

4.2
2334 reviews
Westgate Cocoa Beach Resort

About

HotelLodgeResort
This tropically landscaped, luxury Cocoa Beach oceanfront hotel near Westgate Cocoa Beach Pier is the crown jewel of Cocoa Beach hotels and the epicenter of sand, surf and sunshine in Cocoa Beach Florida! Formerly Wakulla Suites a Westgate Resort, the newly renovated Westgate Cocoa Beach Resort is an all-suite resort hotel in Cocoa Beach that offers guests direct beach access, along with a heated outdoor pool, kiddie pool, shuffleboard, barbecue grills and beach rental equipment. In addition, complimentary scheduled shuttle service is available from our Cocoa Beach hotel to and from the world-famous Cocoa Beach Pier. Guests can relax and unwind in spacious two-bedroom suites, each of which features a full kitchen and separate living area.

Location

Westgate Cocoa Beach Resort
3550 N Atlantic Ave, Cocoa Beach, FL
32931, United States

Hours

Reviews

4.2
1,963 reviews
5 stars
1,147
4 stars
404
3 stars
180
2 stars
95
1 star
137

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many guests praised the staff for being friendly, accommodating, and providing excellent customer service, particularly highlighting individuals like Big Ray and Lissette.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including insect infestations and unclean rooms upon arrival, which negatively impacted guest experiences.

Amenities and Activities

Guests enjoyed the amenities such as the lazy river and pool, as well as activities like comedy shows, but some felt the facilities were outdated or not as advertised.

Timeshare Sales Tactics

Numerous customers expressed dissatisfaction with the aggressive timeshare sales tactics, feeling misled about promised gifts and the overall experience.

Location and Accessibility

The resort's location near the beach was frequently praised, but parking was noted as a significant issue, with many guests finding it limited and inconvenient.
  • KB
    Kelly Black
    Nov 14, 2025
    4.0
    Building 1 is convenient but loud from road traffic. Perfect hotel for family or sharing space. Like a mini apartment. Clean and updated. No beach view as on road, quick over nighter so didn't even walk to beach. Stay before cruise. Would stay again. Something to note, check out is at 10am and they are calling you at 10. It's like an hour too early in my opinion.
  • EM
    El Maÿagüezano
    Nov 12, 2025
    5.0
    Extremely friendly staff, clean rooms and unkept grounds. Pool and Tiki staff were highly engaged with the customers and especially with the kids. The lazy river was freezing but the remaining water temperatures were super comfortable. They even had poolside movie night! Walking distance to the beach, shops and restaurants. Parking is horrible especially if you are traveling in more than one vehicle. They give you a parking ticket to display on your dashboard and have you park a few miles away in a random parking lot in a plaza, very weird.
  • MY
    mona yousaf
    Nov 10, 2025
    5.0
    We had great time at the resort. Exceptional services. They are one call an away. Front desk to ride to the resort every one was supper friendly and handled professionally. Pool, whirlpool, Lazy river was fun. It was like family vacation. Evenings all events and tiki bar services were great. Only one thing laundry was shared and most washer and dryer were out of order. It was free for the owners. Exceptional stay and the best vacation time I had at the resort.
  • NW
    NubiaWonder Woman
    Oct 31, 2025
    5.0
    I loved my room. It had a booth in it. It was a 2br 2 bath. Its like a whole apartment or condo more so ill say. It was big a d spacious. Didn't get a chance to get in the jacuzzi because the weather outside. They have a lazy pool and a little water park for kids to play in. The resort is not that big just one big rectangle. I didn't like the shrimp because they taste like they came out of a box way too breaded. But the tenders was good. The fries were thin cut bit I had to get them to remake them because it was cooked too hard and tasted old. The second ones came oit and it tasted the same hard and old so I just didn't worry about it. Whenever I needed something they were there to the rescue fast. I actually liked this location as far as the room better than Westgate Orlando on Turkey Lake. They just bigger and ha e more activities.
  • JC
    Jacob Cyrus
    Oct 26, 2025
    1.0
    BEWARE for all those who are promised gifts & perks for signing up for the timeshare -- TLDR it's not worth it. My wife and I went for a tour of the place and a pitch of the timeshare program. The staff was generally kind, and we were expecting the typical timeshare sales tactics and pitches. We were promised $150 in a visa debit card and a voucher for a free cruise for two with only having to pay for port fees and taxes (approx $200/person). The timeshare presentation was supposed to be about 90 minutes but lasted 120 because they kept trying to come back with "better offers" like a car dealership. Same crap. Once we expressed to the salesperson that we weren't interested in paying for the real estate of a hotel room essentially valued at $2.6 million (which is insane lol), he got passive aggressive. He said we shouldn't have wasted his time if we knew we weren't going to go forward with paying for a timeshare and essentially tried to make us feel stupid for "missing out on the offer." Very professional up until losing his cool in the last 10 minutes. ALSO the coupon for the "free cruise" has an $100 activation free per every two people who use the coupon, and the port fees & taxes were much higher than the estimated $200 originally stated. Very misleading, which is incredibly epitomised by Westgate's entire business model. DO NOT SIGN UP FOR WESTGATE. Save your money, invest it, or do literally anything else with it. Don't fall for the ploy of "having your money work for you" or "using other people's money ("OPM" lol). It's both a poor investment and essentially multi-level marketing (i.e. legal pyramid schemes).

Frequently Asked Questions About Westgate Cocoa Beach Resort

What types of suites are available at Westgate Cocoa Beach Resort?

Westgate Cocoa Beach Resort offers spacious two-bedroom suites featuring a full kitchen and separate living area.

Does Westgate Cocoa Beach Resort provide direct beach access?

Yes, the resort offers direct access to a private beach for guests to enjoy.