Holiday Inn Express Clermont by IHG

4.3
562 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Guests Love Clermont In The HillsSet in Central Florida, 20 miles from Disney Theme Park, the Holiday Inn Express® Clermont, Florida hotel's location is perfect for every traveler. Numerous lakes and rolling hills enrich the area's beautiful landscape, while also providing excellent sources of entertainment for visitors.This hotel's setting provides a breathtaking retreat and a home base for business opportunities. Points of interest include South Lake Hospital, National Training Center, Special Olympics Florida, Lake Correctional Institution and the Clermont Performing Arts. A visit to the Citrus Tower is a must for a panoramic views or enjoy the hundreds of lakes across eight counties including Lake Eustis. Pick out fresh oranges at the downtown Clermont Farmer's Market every Sunday before exploring Lake Louisa State Park and Clermont Waterfront Park. If the grape is your preferred fruit, then a tasting and complimentary tour at Lakeridge Winery should top your itinerary.The Holiday Inn Express® Clermont hotel's amenities are sure to make your stay more enjoyable with our exception service. Let your car charge with our EV Charging Station while you enjoy a great night’s sleep. The beautiful Outdoor Pool allows guests to enjoy the weather or get your workout in at our 24-Hour Fitness Center. We offer complimentary Wi-Fi and our Business Center allows you to get work done. Enjoy a last-minute snack at our Sweet Shop. Visit Clermont today!

Location

Holiday Inn Express Clermont by IHG
1810 South Highway 27, Clermont, FL
34711, United States

Hours

Reviews

4.3
562 reviews
5 stars
336
4 stars
134
3 stars
44
2 stars
18
1 star
30

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with bugs and odors.

Staff Service

The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported poor management and unresponsive front desk staff.

Breakfast Quality

The breakfast offerings were generally well-received, with many guests enjoying the variety and quality, though some noted issues with overcrowding and limited seating.

Maintenance Issues

Several reviews mentioned ongoing maintenance problems, including broken amenities and poor response times from maintenance staff.

Customer Service

There were numerous complaints about customer service, particularly regarding management's responsiveness to issues and reservation handling.
  • JW
    james wunderlich
    Dec 15, 2025
    1.0
    Would not stay there. Price gauging! These people could care less about your stay. CLERMONT? I Don't think so!
  • CW
    CARLA WEAVER
    Nov 30, 2025
    4.0
    I gave this hotel a 2 for service only because of Maintenance. We booked from Wednesday to Sunday. On Thursday morning we had requested from front desk to have maintenance come up and fix our lighted mirror. But since it was Thanksgiving, they said it would be Friday. Friday came and went and nothing. Went back to front desk and she said it looked like nothing had been requested. So she put it in, he came up and said that the lighted mirror wasn’t one you could tap to get brighter. But he’d be right back with an overhead bathroom light. Of course he never returned. We had to get ready by flashlight everyday because it was so dark in there. The mirror in the downstairs bathroom was really bright. It’s bad that they don’t care enough to fix stuff. The rest of hotel staff was great. Rm 2411. Also pool was very dirty and umbrella in it. However, Room was very clean!
  • HH
    Humood
    Nov 30, 2025
    5.0
    We had the best 1 week stay! We got the room with 2 queen size beds. They are spacious and very clean and comfortable. The staff are very patient and helpful too. Shout out to Max for the support! We enjoyed the stay, the breakfast had everything that one needs. Eggs, oatmeal, cereals, turkey, bacon, shout out to the pancake machine! Both strawberry and grape jam, don’t miss out on those delicious cinnamon sweet rolls! And much more. Thankfully, the laundry room is in the second floor with easy to download/use application. They got free parking too! Overall, we are VERY satisfied with the stay. Will definitely considered it for our upcoming visit. 10/10.
  • EG
    Ethan Gawrys
    Nov 7, 2025
    2.0
    Very unsatisfied with my stay I was here cause this is where my work company put me for 2 days I drive truck and like to watch tv well my tv went out the maintenance dude was extremely nice and tried to help but ultimately they said they couldn’t give me another room or another tv so I had to go without a tv for the night and that’s just very unsatisfactory
  • BJ
    Beta J
    Oct 30, 2025
    1.0
    This wasn’t the best stay. The biggest issue involved security and safety. Upon coming back from the theme parks, our room door was cracked open. This error was definitely the housekeeping, because the air was turned all the way to 62, something we would have never done because we hate the cold, and there were fresh towels in the bathroom. Upon telling the hotel this, we have been ignored. We never got a call back from any management. It’s been almost 3 weeks, and they promised. We’ve called multiple times plus left an email. Management and hire ups seem to not care. We had work from home equipment , as well as other important things inside of the room. The least they can do is call us back, when they promised they would. We are still working on getting this fixed. As well, there were little black bugs all on the dressers and the sides of the window. The water wouldn’t really get hot, and it wasn’t the cleanest at all. Update: They are still ignoring us and have not been returning calls or emails. As you see, the response we were given under this review was a joke. I wouldn’t trust this hotel with any type of security. They will leave your door open and not care.

Frequently Asked Questions About Holiday Inn Express Clermont by IHG

What type of parking is available at Holiday Inn Express Clermont by IHG?

The hotel offers accessible parking and free parking for guests.

Is breakfast included when staying at Holiday Inn Express Clermont by IHG?

Yes, a complimentary buffet breakfast is available for guests.