Home2 Suites by Hilton Brandon Tampa

Reviews

• RD

  Rick Dorman

  2 days ago
  5.0
  Newly renovated hotel. Spacious rooms, great service!
• JS

  Jeff Schuman

  Feb 18, 2026
  1.0
  First off they don't tell you about a $100 deposit. Even when checking in with a credit card. I booked through Priceline. Room was extremely hot AC didn't work. Took them 20 mins to tell me I had to switch rooms. Poor MGMT.
• TG

  Tyrrica Gilbert

  Feb 14, 2026
  1.0
  Dear Hilton Corporate Customer Relations, I am writing to formally file a complaint and demand a full refund for my stay at Home2 Suites by Hilton beginning July 13, 2025. My family and I checked into the hotel due to our home air conditioner unexpectedly failing. However, approximately one hour after entering our assigned room, I discovered that the air conditioning unit in the room was also not functioning. I immediately contacted the front desk and was informed that maintenance personnel do not work on weekends, meaning the issue could not be addressed during our stay. This left my family in the unacceptable position of paying for accommodations that failed to provide a basic, essential service — working air conditioning — for two days. We specifically sought hotel lodging to escape unsafe and uncomfortable heat conditions, only to experience the same issue at your property. Since July 2025, I have been waiting for a resolution or compensation. As of today, February 14, 2026, no satisfactory resolution has been provided. At this point, I am formally requesting a full refund for the affected two-night stay. Providing a room without functional climate control, especially in summer conditions, falls below reasonable hospitality standards and may constitute a failure to deliver services as advertised and paid for. I am requesting that this matter be reviewed promptly and resolved without further delay. If I do not receive a response within a reasonable timeframe, I will consider escalating this matter through formal consumer complaint channels. Please contact me promptly to confirm how this refund will be processed. Sincerely, Latyrrica D. Gilbert
• GD

  Greg Debrango

  Feb 11, 2026
  4.0
  One of the best home 2 in the state always good service but for us travelers the digital key is the best it isn't available a few times I've been to this. That took a star
• SF

  Santiago Forero

  Jan 10, 2026
  5.0
  1. Cleanliness (8/10) Clean hotel with the lobby and common areas well maintained- towel and linen quality are the standard Hilton quality nothing crazy but it’s nice . 2. Comfort (9/10) AC works fine , there is nothing around but carvana and an abandoned lot behind so there is not much noise and the bed is pretty comfortable . 3 . Amenities (10/10) For it being in the category of a extended stay it has the basic amenities such as gym , laundry pool , business area and a lounge area by the pool I do wish they would turn in the fountain in the front it’s a very nice touch to the property . WiFi is good , parking is great if you got big trucks for work campers and generally there is a lot of parking . 4. Service (8/10) - I stayed there couple times with having to experience two front desk managers both were great but none of them provided the tier Hilton honor sleeve it’s a little detail but it means a lot to some people . Check in with Megan was smooth and the overnight gentleman is world class . 5. Location (9/10) It’s hidden in a way which is great cause you get to stay away from all the people but close enough to a lot of restaurants and attractions that once you drive 2 minutes you can be in another world . I always felt very safe staying in this property . 6. Value for Money (8/10) With hotels it’s always about supply and demand and the time of the year but this hotel especially the size and what it has to offer inside the room for a hotel can comfortably accommodate a family so it’s a bang for your buck depending on the time of the year . 7. Food & Drink (8/10) Free breakfast (shoutout Marisol) it’s the basic home 2 breakfast nothing crazy but will fill you up and it’s a step up from a Hampton inn . Waffles , eggs , 2-3 juice types . Coffee , bacon , sausage , oatmeal and they switch it up everyday so it’s pretty good . 8. Accessibility (10/10) Very accessible, fast elevators and good layout If you’re handicapped it’s a 11/10 wide hallways , wide elevators , wide layout of the rooms and hallways so very easy to maneuver . 9. Overall Experience (8.3/10) I would stay again , I would recommend to my family and the one thing that stood out to me was Marisol and the heart and soul she brings to the table during breakfast !!! She is amazing

Frequently Asked Questions About Home2 Suites by Hilton Brandon Tampa