Holiday Inn Express & Suites Naples North - Bonita Springs by IHG

3.9
564 reviews
Holiday Inn Express Bonita Springs, an IHG hotel.

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Stay just steps from Naples’ gulf waters and sugar-white beaches at our hotel in sunny Bonita Springs, FL. Simplify your travel experience at The Holiday Inn Express & Suites Naples North-Bonita Springs. Our hotel in Bonita Springs, FL offers modern amenities, comfortable rooms, and a convenient location right on Bonita Beach Road along I-75 and US-41, just 14 miles from Southwest Florida International Airport. Rest and recharge in our pet-friendly rooms and suites with plush triple-sheeted bedding, Keurig coffee makers, free Wi-Fi, flat-screen TVs, and mini-fridges. Start your mornings sunny side up with our Express Start™ breakfast and stay on top of your fitness with our refreshing heated outdoor pool and 24-hour Fitness Center. During your stay, shop ‘til you drop at The Promenade, Miromar Outlets, Coconut Point Mall, or The Mercato Plaza. Explore the tropics at Everglades Wonder Gardens, catch a hockey game at Hertz Arena, and have beach fun at Bonita Beach. Whatever brings you to Bonita Springs, enjoy your stay at The Holiday Inn Express & Suites Naples North-Bonita Springs.

Location

Holiday Inn Express & Suites Naples North - Bonita Springs by IHG
27891 Crown Lake Boulevard, Bonita Springs, FL
34135, United States

Hours

Reviews

3.9
564 reviews
5 stars
275
4 stars
128
3 stars
64
2 stars
40
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Olga and Natalia for their exceptional service.

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including musty smells, mold, and reports of bed bugs and roaches.

Facility Condition

Guests noted that the hotel is dated and in need of significant renovations, with complaints about maintenance issues and overall upkeep.

Breakfast Quality

While some guests enjoyed the breakfast offerings, others reported inconsistencies in food quality and availability.

Safety Concerns

Several reviews expressed concerns about safety, citing issues with noise, disturbances from other guests, and general feelings of insecurity.
  • PF
    Phillip Fisher
    Dec 29, 2025
    1.0
    The staff was friendly but the hotel has a musty smell. The pool was not cleaned and there were leafs in the pool. The water in the pool was freezing. Also the pool area is always in the shade so we couldn’t lay out in sun. Went to get ice for soft drinks and all the ice machines were broke except the one on the third floor. I would not recommend this hotel
  • BR
    Ben Roxberry
    Dec 26, 2025
    1.0
    The lobby is nice. Unfortunately they don't let you sleep in the lobby. The 4th floor smells. The room smells like a cross between mildew and urine. The rooms haven't been updated. The bedspread had a big drown stain. The hvac unit on the wall made noise like the bearing in the fan was going out. This was an unpleasant experience. I would pass. The staff was friendly though.
  • TM
    Tamara Kremer Mecabell
    Nov 29, 2025
    4.0
    Nice hotel, the rooms were clean. the pillows were super comfortable. The breakfast was OK with fresh fruits. Olga and the rest of the staff were amazing, super nice and friendly even during Thanksgiving they worked and offered a beautiful smile. Very close to the beach, Mercato and other good places in Naples. There was a pool but we didn’t use it. The gym was simple and clean. It was a good “highway” hotel. Thanks Olga!
  • AJ
    Alexis Junco
    Nov 8, 2025
    5.0
    Great service from Natalia and Olga at the from desk, also the house keep staff!! They make us feel like home…
  • PD
    Patrick Depotty
    Nov 4, 2025
    5.0
    Great little hotel. Quiet rooms and quick access to main hwys. Breakfast is standard for most hotels and has enough to get you going.

Frequently Asked Questions About Holiday Inn Express & Suites Naples North - Bonita Springs by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Naples North - Bonita Springs?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is breakfast included in the stay at the hotel?

Yes, a free Express Start™ buffet breakfast is available for guests.