Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express Boca West! Our Boca Raton hotel is conveniently located right off Florida's Turnpike exit 75 inside the Lakeside Center shopping plaza. The hotel's location makes it easy for guests to reach the best shopping, sports, food, and entertainment. Ideal for business and sports travelers, our hotel in Boca Raton is located only 15 minutes away from Boca corporate park and FAU Stadium. Some of the amenities to expect from the hotel are free parking, free Wi-Fi access, free breakfast, 24-hour front desk, business center, heated pool, meeting facility, and a 24-hour fitness center. Expect the best from in room amenities as your comfort is our priority. Those amenities include mini fridge, microwave, coffee makers, 55 in LCD HD TVs, free local calls, work desk, plenty of closet space, and your choice of a king or a double bedded room. Our front desk staff is extremely knowledgeable on local attractions and restaurants. We look forward to having you and giving you a taste of True Hospitality!
Location
Holiday Inn Express Boca Raton-West by IHG
8144 Glades Rd, Boca Raton, FL
33434, United States
Hours
Reviews
3.7
565 reviews
5 stars
258
4 stars
113
3 stars
61
2 stars
36
1 star
97
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and pests such as cockroaches.
Staff Performance
While some guests praised the friendliness and helpfulness of staff, others reported rude or unprofessional behavior from certain employees.
Maintenance Problems
Guests frequently mentioned maintenance issues, including malfunctioning air conditioning, broken amenities, and overall poor upkeep of the hotel.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the food while others noted shortages and poor quality.
Value for Price
Many customers felt that the hotel did not provide good value for the price, citing outdated facilities and a lack of basic amenities.
- NJN JJan 5, 20264.0The hotel itself is upkept pretty well. Good breakfast in the morning. They had your usual breads then bacon, potatoes and eggs. Decent little exercise room but could use some more equipment. The pool needs help. Im from Minnesota and that water was like taking a cold plunge on a frozen lake. There is a heater but clearly not in service. Some other cons is there isnt much around it to do. I was without a car and everything is a 20 minute drive. The door on my room would not close without me pushing or pulling on it everytime.
- RCRod ConnorJan 5, 20262.0No elevator to our second floor room. Not as in it wasn’t working. As in, there isn’t one. A/C did not work correctly. No toilet paper when we arrived. The bathroom door would not close. The bracket that holds shampoo and such was broken. Arrived for breakfast an hour before it ended. No yogurt. No cinnamon rolls. No bacon. The staff was very friendly and helped quickly with a schedule change.
- CCCarolina ChavesNov 29, 20254.0The hotel was perfect for a short stay, rooms were confortable, nice king beds, the staff was bery friendly and accomodating (i was able to early check in) i understand its a budget hotel, but for me 2 things were not practical, i asked for a cork screw and a real glass to drink some wine i purchased, they didnt have, as well they didnt have a lugagge scale, things like those are small but can make a difference on the stay. Just constructive suggestion. I will definitely be back.
- CVCarrie VincentNov 20, 20251.0For the price, the hotel room was just OK however it is a run down. Take a look at the bathroom photo. Also, the guy at the front desk was very standoffish, rude, and unprofessional, the only washing machines they had was broken.
- DBDiane BukatmanNov 7, 20251.0Unless you have absolutely NO CHOICE, DO NOT STAY HERE! We've never experienced worse housekeeping and maintenance. 1. We've reported ants in the room 3 times. Apparently nothing has been done about it 2. Housekeeping makes the bed. That's it. They don't vacuum the floors. They don't replace the empty boxes of tissues or toilet paper. They don't leave a bathmat or towels. 3. They say they provide breakfast until 10:00. When you go down at 8:00 and the scrambled, eggs and sausage are empty, you are told "Sorry. No more eggs" Avoid at all costs.
Frequently Asked Questions About Holiday Inn Express Boca Raton-West by IHG
What are the check-in and check-out times at Holiday Inn Express Boca Raton-West?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Is there free breakfast available at the hotel?
Yes, the hotel offers a free buffet breakfast for guests.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express Boca Raton-West?
Yes, pets are welcome at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and also offers accessible parking and elevator access.
Does the hotel have fitness facilities?
Yes, there is a free fitness center available, which includes elliptical machines, free weights, and treadmills.
Is housekeeping service provided daily during my stay?
Yes, housekeeping is available daily to ensure your room is clean and comfortable.
What COVID-19 safety measures are in place at the hotel?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, removes high-touch items, provides sanitizer, and has staff trained in cleaning and hand washing. Contactless check-in and check-out are also available.
What nearby places can guests visit for health and wellness?
Guests can visit SweatHouz West Boca, a health spa nearby for wellness treatments and fitness.
Are there convenient places nearby for quick shopping and essentials?
Yes, the hotel is located inside the Lakeside Center shopping plaza which includes a 7-Eleven convenience store and other retail options like N.Y. Nails and the gift shop within the hotel.
What dining options are available near the hotel?
Nearby dining options include Pura Vida Miami, CoreLife Eatery for gluten-free options, Foxtail Coffee Co., and Jeremiah's Italian Ice for desserts.