Holiday Inn Express & Suites Bartow by IHG

4.1
548 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the all new Holiday Inn Express & Suites BartowLocated right off FL-35, FL-98 and FL-700. The Holiday Inn Express Hotel & Suites of Bartow is close to the area's most popular attractions. In addition to our great location, we also offer some of the best amenities you'll find at hotels in Bartow. Business guests appreciate that Mosaic, Florida Department of Transportation, Lakeland Regional Hospital and Florida Southern College are only minutes from our location in Bartow. Our hotel's business center can help you prepare for meetings and seminars because it offers print, e-Mail, and copy services. Need to hold an event while visiting us? We offer a 630 square foot meeting room which accommodates up to 15 people, as well. While staying in Bartow, our hotel's patrons can visit the Sun 'n Fun Museum, Downtown Historic Bartow and The Bok Tower Gardens. Leisure guests also enjoy the local theme park attractions including Walt Disney World, Legoland, Sea World, and Busch Gardens. If you're looking for a more relaxing activity, book a tee time at Eaglebrooke Golf Course. If you choose to spend a day at the hotel instead of sightseeing, you'll find plenty to do as well. We offer a complimentary Express Start breakfast bar, featuring our delicious cinnamon rolls. We also have an outdoor swimming pool and fitness center. Book your room today and stay at one of the best hotels in Bartow, Florida.

Location

Holiday Inn Express & Suites Bartow by IHG
1565 North Broadway Avenue, Bartow, FL
33830, United States

Hours

Reviews

4.1
548 reviews
5 stars
314
4 stars
115
3 stars
47
2 stars
15
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from front desk staff, with reports of rudeness and unhelpfulness.

Cleanliness

While some guests praised the cleanliness of the rooms, others reported issues with dampness, bugs, and unclean areas.

Room Quality

Feedback on room quality was mixed; some guests appreciated the spaciousness and comfort, while others noted problems like humidity and uncomfortable beds.

Breakfast Experience

The breakfast received mixed reviews, with some guests enjoying the offerings while others complained about limited options and issues with the breakfast setup.

Management Issues

Several customers expressed dissatisfaction with management's handling of complaints and reservations, leading to a lack of trust in the hotel's policies.
  • BT
    Briana T
    Nov 16, 2025
    4.0
    It was a nice stay overall. I’m a IHG hotel & resorts member and it’s nice to be able to earn points wherever I stay and easy to book online and update details and checkout through the app/or front desk. The only thing I noticed was that initially coming into my room, which was a King Suite it did have a weird damp/wet kind of smell. But it dissipated more and wasn’t as noticeable hours later. The location is a pretty quiet area so I like it and the parking is pretty accessible and room was comfortable and had all the amenities needed. My favorite part is that they have a decent sized dove body wash and shampoo/conditioner in the bathrooms and the coffee and tea pods are great! Love the rainforest cafe coffee. Also the breakfast for the most part was pretty good too and their coffee.
  • EB
    Elena Belogolovsky
    Nov 11, 2025
    1.0
    The first room I got had a horrible smell so they changed my room. In the new room the bathtub was broken and wasn't clean. Overall, I don't recommend.
  • RF
    Rhonda Freed
    Nov 7, 2025
    5.0
    Nice motel and easy access from the highway. Definitely recommend.
  • KP
    Kendra Porterfield
    Oct 30, 2025
    1.0
    Horrible! Do not book. The “general manager” hung up in my face when I was clearly upset about not getting a refund for the 3 nights we weren’t staying there! Don’t book if your plans can unexpectedly change- they will not give you your money back!
  • KM
    Ken Mcarthur
    Sep 29, 2025
    4.0
    Rooms were bigger than anticipated. Clean. Appropriately equipped.

Frequently Asked Questions About Holiday Inn Express & Suites Bartow by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Bartow?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast for guests?

Yes, breakfast is available for free and includes a buffet breakfast option.