Located in Auburndale,FL, the Best Western Auburndale Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many reviews praised the staff for being friendly, professional, and accommodating, particularly highlighting individuals like Tiffany and Chris.
Cleanliness Issues
Several guests reported serious cleanliness concerns, including mold, mildew, and pest sightings, which significantly impacted their stay.
Renovations and Comfort
Guests appreciated the recent renovations, noting that rooms were modern, spacious, and comfortable, although some reported issues with maintenance.
Breakfast Quality
The complimentary breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or poorly managed.
Customer Service Concerns
There were multiple complaints about unprofessional behavior from staff, particularly regarding handling of complaints and job applications.
SD
S Dailey
Nov 16, 2025
5.0
Wonderful experience.
RB
Richard Bell
Nov 10, 2025
3.0
POOL AREA CLOSED AT 9:00 PM EVERYDAY THEN NOWHERE TO SIT AND ENJOY THE NIGHT OR IF YOU HAVE KIDS EARLY NIGHT.
DS
Dawn Still
Nov 10, 2025
5.0
Very nice place to stay. The staff is very friendly and helpful. Christina makes wonderful breakfasts. We will definitely stay here again.
MJ
Marlon Johnson
Oct 26, 2025
5.0
Hotel staff always friendly and professional. The entire place has been renovated and updated and they did an amazing job brand new beds and furnishing couldn’t ask for more from What is supposed to be?a budget friendly hotel.
LW
Laura Wilson
Oct 12, 2025
5.0
Newly renovate. Room was clean & spacious.
The free breakfast had a great selection.
My only recommendation is to put clocks in the rooms.