Located in Auburndale,FL, the Best Western Auburndale Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
While many guests praised the cleanliness of the rooms, several reviews highlighted serious cleanliness issues, including reports of mildew, roaches, and unsanitary conditions.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, particularly highlighting individuals like Tiffany and Chris for their exceptional service.
Breakfast Quality
The complimentary breakfast was frequently mentioned positively, with guests appreciating the variety and quality of food, especially the service provided by staff members.
Renovations
Guests noted that the hotel has undergone renovations, resulting in modern and comfortable accommodations, although some rooms still showed signs of wear.
Customer Experience
Several guests reported negative experiences related to customer service, including issues with refunds and staff responsiveness, contrasting with many positive interactions.
SM
sherry moore
Dec 22, 2025
5.0
Awesome! Highly recommend.
KL
Krystal Lawson
Dec 15, 2025
5.0
Great place to stay.
LL
Los
Dec 6, 2025
4.0
Went for a tournament and this best western was nice. Front desk was very helpful and pleasant.
IG
Ivette Giboyeaux
Dec 4, 2025
5.0
Excellent service excellent food and excellent customer service
BB
Barbara B
Dec 4, 2025
5.0
The room was immaculately clean. The staff was very friendly. Nice stocked breakfast. Even played a movie in the meeting room one evening and served us cookies!