Staybridge Suites Wilmington Downtown by IHG

Reviews

• RG

  Renee Guy

  Mar 9, 2026
  5.0
  This is a beautiful hotel. I loved everything about my stay there. It was extremely clean and everything was up to date. All the furniture was in great condition and well maintained. The bed was so comfortable and the bedding was fresh and clean. The carpet was very clean - one of my pet peeves when staying at a hotel. Breakfast was off the hook. They had lots of choices between hot and cold items. Everything was fresh and delicious. Would definitely recommend. Update: I forgot to mention that the staff were awesome also. Very friendly and very accommodating!! Tracey at the front desk was very helpful!
• DW

  Dee Wall

  Mar 3, 2026
  2.0
  After researching where to stay in Wilmington, Staybridge received by far the better reviews. Came into town for a concert, after the concert, went to the hotel to check in...no power! While the front desk ladies were nice, as I'm sure it wasn't a fun evening for them either, it didn't soften the blow of having to find another hotel, at a premium price last minute, or drive home. Fortunately, we only live about 2 hours away, but driving home was not something we were planning to do after attending the concert. It made for a long evening. While things happen outside of our control, a little notice would have been nice so we could have planned accordingly, and not at 10:30 at night.
• AD

  Abhishek Doshi

  Feb 25, 2026
  5.0
  Great staff, went above and beyond to make our stay experience wonderful.
• WH

  Wendy Henderson

  Jan 12, 2026
  5.0
  Excellent front desk. Only downside was you have to pay for parking in back of the building on a hill.
• DD

  Daysha

  Dec 26, 2025
  2.0
  The stay in itself, is fine and was comfortable. Although, I was given a room with the tiniest window to a view to someone's house, everything else was great. My issue, unfortunately, is due to the fact that when I went to extend my stay, I was told that I wasn't allowed to. I had paid for two nights, and then on the third night, I went to extend and told them, I'd be able to pick up a check later as my card was glitching due to traveling abroad. It was approved and I returned later with cash and then was told they were a cashless property. I, still wanting to honor my promise, went around to multiple ATM's late at night, trying to deposit it, and eventually got a card that I was able to load up on it. Paid for my night, went to bed and was looking forward, to extending the next day, as I was currently visiting the hospital nearby. When I went to do so, I was told I wasn't allowed to extend my stay, even though they had like 20 rooms available and I'm an IHG member. When the kind receptionist double checked with her manager and explained the hospital situation, she still followed up with a no. I am quite frankly still confused and was left trying to find a new place when my mind should have been on helping my loved one. I was able to use a card and honestly, yes, just a bit distraught by this behavior from management. It's also been a few days and I still have NOT received back my $150 incidental deposit, so keep that in mind. I called and they said it might take 7-10 business days. They need a better system because it shouldn't take that long. I've gotten back refunds quicker than I've gotten back this incidental.

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