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Best Western Galaxy Inn

3.3
(519 reviews)
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Business Details

1700 E LEBANON RD, Dover, DE
19901, United States
(302) 735-4700
http://bestwestern.com
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About

HotelBest Western
Located in Dover,DE, the Best Western Galaxy Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Galaxy Inn
1700 E LEBANON RD, Dover, DE
19901, United States

Hours

Reviews

3.3
519 reviews
5 stars
176
4 stars
109
3 stars
60
2 stars
67
1 star
107

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and unpleasant odors throughout the hotel.

Staff Performance

While some guests praised the staff for being friendly and accommodating, others noted that management was unresponsive to complaints and issues.

Safety Concerns

Several reviews mentioned safety issues, including disturbances from other guests, the presence of drugs, and a general feeling of insecurity in the area.

Condition of Facilities

Guests reported outdated and poorly maintained facilities, including uncomfortable mattresses, broken amenities, and overall disrepair.

Breakfast Quality

The breakfast offerings received mixed reviews, with many guests expressing disappointment in the quality and availability of food.
  • DD
    Dink
    Jan 17, 2026
    4.0
    Rooms are clean and a good size service was great every morning turn down service was there the same time location is great location. And has a nice pool when in season.
  • PH
    Patricia Henderson
    Oct 2, 2025
    2.0
    Damp dewy smell in hallway. At a cursory look room is clean but when I closed the bathroom door I observed dust and debris. A fingernail tip to be exact!!! Was moved from 1st room because tub was wet and dirty as well as the toilet.
  • MB
    Marion Bloxom
    Sep 20, 2025
    1.0
    Horrible experience, people in the room around the corner were fighting, kids screaming until well after 3 AM. Definitely don’t recommend.
  • JJ
    Jacqueline
    Sep 13, 2025
    1.0
    The place is really not clean. The floors and bathrooms. Towels are soft and clean but not sure of the sheets. It was quiet and breakfast is awful. Even toasting a muffin failed. Best western you need to try harder to clean the rooms and corridors.
  • KG
    Kelly Grim
    Apr 27, 2020
    5.0
    Much more comfortable accommodations than microtel.by a land slide..
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Frequently Asked Questions About Best Western Galaxy Inn

Where is the Best Western Galaxy Inn located?

It is located at 1700 E Lebanon Rd, Dover, DE 19901, United States.

What are the check-in hours at the Best Western Galaxy Inn?

The Best Western Galaxy Inn is open 24 hours every day of the week.

Brand Certified Facts from Best Western Galaxy Inn

This information is certified by Best Western Galaxy Inn and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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