Brand Certified
Hotel Bethany Beach
4.3(848 reviews)
Certified by Hotel Bethany Beach • Feb 22, 2026
Business Details
39642 Jefferson Bridge Road, Bethany Beach, DE
19930, United States
Certified by Hotel Bethany Beach • Feb 22, 2026
(877) 841-6471
Certified by Hotel Bethany Beach • Feb 22, 2026
About
Certified by Hotel Bethany Beach • Feb 22, 2026
Hotel
Location
Certified by Hotel Bethany Beach • Feb 22, 2026
Hotel Bethany Beach
39642 Jefferson Bridge Road, Bethany Beach, DE
19930, United States
Hours
Certified by Hotel Bethany Beach • Feb 22, 2026
Reviews
4.3
848 reviews
5 stars
521
4 stars
184
3 stars
58
2 stars
29
1 star
56
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, mold, and unsanitary conditions.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor customer service and lack of accountability from management.
Location and Amenities
The hotel is well-located near the beach and offers useful amenities like beach chair and umbrella vouchers, but guests noted additional fees that detracted from the overall value.
High Fees
Many customers expressed frustration over unexpected fees, including parking and housekeeping charges, which they felt were excessive.
Mixed Experiences
Overall, guests had mixed experiences, with some enjoying their stay while others reported serious issues that would deter them from returning.
- MSMicah StineJan 5, 20265.0Lovely place to stay on your beach trip! Quick walk to many stores, and staff is very nice! While it is a little walk from the beach, I would highly recommend this hotel!!
- AGAlfredo GonzalezOct 27, 20251.0THE MANAGER HERE IS THE ABSOLUTE MOST DISGUSTING AND DISRESPECTFUL PERSON EVER I am a manager my self and the treatment she gave to my family I will never go here again!!
- CCCarmona CadetOct 27, 20254.0Nice and clean hotel. Had a nice stay. Friendly atmosphere.
- MBMarla BrennemanOct 16, 20255.0Comfortable bed. Friendly and helpful staff. Clean room.
- VLVivian L.Oct 1, 20251.0HOTEL BETHANY BEACH – ZERO STAR HOTEL. SEE PICTURES. We stayed here for 2 nights with my family, and it was by far the worst hotel experience I’ve ever had. The room was absolutely filthy — nail clippings by the bed, a carpet full of stains, dust, and dirt, and a bathroom with hair, mold, and soap scum. The worst part was discovering a bloodstain on the bedsheet, hidden under the pillows. It was clear housekeeping had never changed the sheets, which is both disgusting and unsanitary. When I complained to the front desk, Janice showed no concern. Her response was, “Under the circumstances, we’ll clean the room and you won’t be charged.” That is completely unacceptable. It should have never happened. They replaced the sheet but only with another one that had brown/black stains in the same spot. On top of this, the hotel charges $25 fee if you want your bed made, expects guests to put dirty towels in a basket by the elevator, $25 parking fee, $15% resort fee. This place is clearly not a resort. I was charged $500 per night for what is essentially a dirty, no-service hotel. The staff took no responsibility and offered no apology. If you’re considering Bethany, do yourself a favor and stay in Rehoboth or Dewey Beach, where you’ll find cleaner, cheaper hotels that actually provide basic hospitality. PLEASE DO NOT STAY HERE.
Brand Certified Facts from Hotel Bethany Beach
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Certified February 22, 2026Yext Knowledge Graph
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