Business Details
About
HotelLuxury HotelWedding VenueConference CenterBusiness Meeting Locations
One of the world’s grandest and most iconic hotels, Willard InterContinental Washington, D.C. combines American history and luxury, proudly setting the benchmark with two centuries of unrivaled hospitality. Willard is a legendary hotel and celebrated landmark, standing steps away from The White House and surrounded by historical monuments and world-renowned museums. And there isn’t a more fitting place for cocktail connoisseurs and history buffs to raise a glass than the famous Round Robin Bar.
Location
InterContinental the Willard Washington D.C. by IHG
1401 Pennsylvania Ave NW, Washington, DC
20004, United States
Hours
Reviews
4.6
3,489 reviews
5 stars
2,657
4 stars
557
3 stars
139
2 stars
56
1 star
80
What are people saying?
AI-generated from recent customer reviews
Exceptional Service
Numerous reviews praised the warm, attentive, and professional service provided by the staff, highlighting individual team members who went above and beyond.
Cleanliness and Comfort
Guests consistently noted the cleanliness and comfort of the rooms, with many describing them as spacious and well-maintained.
Prime Location
The hotel's location near major attractions, including the White House, was frequently mentioned as a significant advantage for visitors.
Dining Experience
The on-site dining options received positive feedback, particularly the quality of food and service at the café and bar.
Mixed Experiences
While many reviews were positive, some guests reported issues with service inconsistencies and billing problems, indicating room for improvement.
- LELauryn Elsie5 days ago5.0The Willard InterContinental in Washington, D.C. is truly in a league of its own. From the moment you walk through its doors, you’re met with exceptional warmth, professionalism, and genuine hospitality. The entire banquet team is phenomenal—attentive, organized, and consistently going above and beyond to make every event seamless. The chefs are equally impressive, crafting dishes that are both beautifully presented and absolutely delicious. The executive team sets the tone for excellence, and it shows in every detail throughout the hotel. And there’s something unmistakably magical about the Willard during any season—the hallways feel joyous and full of life, making every visit feel special. A timeless hotel with world-class service. The Willard never disappoints.
- NBnurida binyatova5 days ago1.0I think u can work better about getting informations through the phone i have changed 3 departments asking about New year Eve and the last one didnot answer phone …
- KBKaren Beyers6 days ago5.0My stay at this DC luxury boutique hotel was exceptional from start to finish. The moment I walked in, I was greeted with warm, genuine hospitality that set the tone for the entire visit. The design of the hotel is stunning—modern, elegant, and thoughtfully curated with artistic touches that make every space feel special. My room was beautiful, spotless, and incredibly comfortable, with high-end finishes, plush bedding, and little details that made it feel both luxurious and welcoming. Every staff member I interacted with went above and beyond, always attentive without being intrusive, and truly committed to making sure guests feel taken care of. Beyond the beautiful aesthetics, the overall experience was phenomenal. The on-site amenities were top-notch, from the relaxing lounge areas to the perfectly maintained common spaces. Location-wise, it’s ideal—close to major DC landmarks, great dining spots, and vibrant neighborhoods, yet peaceful enough to feel like a retreat. I left feeling refreshed, impressed, and genuinely happy with my choice. I can’t recommend this hotel enough to anyone looking for a luxury stay with boutique charm in Washington, DC. I will absolutely be coming back.
- TDTrish DunnNov 6, 20255.0This Historical building was amazing. It was so beautiful with excellent view of the Washington Monument from our room. The beds were comfortable with great linens. The staff was top notch and loved the Round Bar in the lobby for pre dinner drinks. Loved our stay
- TWTherese WintersOct 29, 20255.0Husband and I are on the road again. This time, we took a Lyft to The Willard and enjoyed a two-night, three-day stay. From the moment we arrived, everything was just lovely. Our room was spacious, clean, and welcoming, with a bed so comfortable we didn’t want to get out of it! The service throughout our stay was exceptional. Everyone we encountered was warm, helpful, and genuinely kind. We grabbed a quick lunch at the hotel's restaurant and were pleasantly surprised by how good it was. The hamburger and fries were cooked just right, and the shrimp salad was fresh and flavorful. One thoughtful touch that really stood out was being able to leave our luggage safely at the hotel after checkout while we wrapped up our final meeting. Overall, it was a wonderful experience, and we’ll gladly repeat it. Highly recommend The Willard for a relaxing, hassle-free stay.
Frequently Asked Questions About InterContinental the Willard Washington D.C. by IHG
Is parking available at InterContinental the Willard Washington D.C. by IHG?
Yes, we provide onsite parking for our guests at InterContinental the Willard Washington D.C. by IHG. Valet parking services may also be available. Please inquire with the front desk or check our website for specific parking options and fees.
Does InterContinental the Willard Washington D.C. by IHG offer Wi-Fi services?
Yes, complimentary Wi-Fi is available in public areas and guest rooms. Please ask at the front desk for login details upon check-in.
Does InterContinental the Willard Washington D.C. by IHG have a fitness center?
Most of our hotels have a fitness center equipped with modern exercise machines and amenities. Guests can enjoy complimentary access to these facilities during their stay. Please confirm with front desk staff.
Is room service available at InterContinental the Willard Washington D.C. by IHG?
Yes, we offer room service with a diverse menu for breakfast, lunch, dinner, and late-night cravings. Simply dial the room service extension from your room to place an order.
Are there any dining options at InterContinental the Willard Washington D.C. by IHG?
Many of our hotels have on-site restaurants and bars offering a variety of cuisine and beverages. Guests can enjoy delicious meals without leaving InterContinental the Willard Washington D.C. by IHG's premises. Please check our website or contact InterContinental the Willard Washington D.C. by IHG for dining options.
Does InterContinental the Willard Washington D.C. by IHG have a pool?
Yes, many of our hotels feature indoor or outdoor swimming pools for guests to enjoy. Pool hours may vary by location and season, so we recommend checking with InterContinental the Willard Washington D.C. by IHG for specific details.
Is InterContinental the Willard Washington D.C. by IHG accessible for people with disabilities?
InterContinental Hotels is committed to accessibility. We provide accessible rooms and facilities for guests with disabilities. If you require specific accommodations, please contact InterContinental the Willard Washington D.C. by IHG directly to ensure your needs are met.
Can I earn loyalty points with my stay at InterContinental the Willard Washington D.C. by IHG?
Yes, you can earn and redeem IHG® One Rewards points when you stay at InterContinental Hotels. Joining the loyalty program is free, and it offers various benefits and exclusive offers. Visit our website for more details or sign up at the front desk.
Does InterContinental the Willard Washington D.C. by IHG offer event or meeting spaces?
Yes, we have versatile event and meeting spaces that can accommodate various group sizes. Whether it's a conference, wedding, or business meeting, our team can assist you in planning a successful event. Contact InterContinental the Willard Washington D.C. by IHG for more information.
Is there a spa or wellness center at InterContinental the Willard Washington D.C. by IHG?
Some of our hotels feature luxurious spas or wellness centers where guests can indulge in relaxing treatments and therapies. Please check with our front desk for spa availability and services offered.
What is the cancellation policy for reservations at InterContinental the Willard Washington D.C. by IHG?
Cancellation policies may vary based on the rate and reservation type. Generally, our standard policy allows free cancellation up to a certain time before check-in. Please review your reservation details or contact InterContinental the Willard Washington D.C. by IHG for more information.
Does InterContinental the Willard Washington D.C. by IHG provide airport shuttle services?
Some of our hotels offer airport shuttle services for guests. Please inquire with InterContinental the Willard Washington D.C. by IHG about availability, shuttle schedule, and any associated fees. Alternatively, taxis and other transportation options may be available.
Can I make special requests for my stay at InterContinental the Willard Washington D.C. by IHG?
Absolutely! We strive to accommodate special requests whenever possible. Whether it's room preferences or dietary needs, please contact InterContinental the Willard Washington D.C. by IHG before your stay, and we'll do our best to make your experience memorable.
How can I modify or cancel my reservation online?
You can manage your reservation online through our website or the IHG mobile app. Log in with your booking details to modify or cancel your reservation. For assistance, you can also contact our customer support team.
Does InterContinental the Willard Washington D.C. by IHG offer babysitting or childcare services?
Some of our hotels may offer babysitting or childcare services. Please contact the InterContinental the Willard Washington D.C. by IHG directly to inquire about availability, age requirements, and any associated fees.
Is parking available at InterContinental the Willard Washington D.C. by IHG?
Yes, the hotel provides onsite parking, including valet parking services. Please check with the front desk for details and fees.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does InterContinental the Willard Washington D.C. by IHG allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast available at InterContinental the Willard Washington D.C. by IHG?
Yes, breakfast is available for guests at the hotel.
What accessibility features are offered at the hotel?
The hotel provides accessible parking and is mobility accessible with elevators available for guest convenience.
Does the hotel have a fitness center?
Yes, a fitness center is available for free with equipment such as elliptical machines and free weights.
Are contactless check-in and check-out options available?
Yes, contactless check-in and check-out services are provided for guest safety and convenience.
What nearby places of interest can guests visit around the hotel?
Guests can visit Peacock Alley, a charming tea room nearby, perfect for relaxing before or after their stay.
Are there any wellness or spa facilities near the hotel?
Yes, The Red Door Salon & Spa is close by, offering spa treatments and relaxation opportunities for guests.
Where can guests find business consulting services near the hotel?
Elegua Consulting is located nearby, providing professional business consulting services if needed.