Many customers praised the exceptional service provided by staff, highlighting their friendliness and attentiveness.
Dining Experience
Guests enjoyed the food quality at the hotel, particularly at Bourbon Steak, although some had mixed experiences with specific dishes.
Cleanliness
While most reviews noted cleanliness, there were isolated incidents of unsatisfactory conditions in dining areas.
Spa Services
The spa received positive feedback for its treatments, though some guests expressed disappointment over access policies.
Concierge Issues
Several reviews mentioned unprofessional behavior from the concierge staff, impacting the overall experience.
BD
Bobbi DeAnda
Dec 21, 2025
5.0
Wow, the restaurant here is next level. Th service, omg! Frank was so great welcoming us and Danwel was an amazing server - he helped us pick all the best dishes! That pasta was the best pasta I’ve ever tasted and the mashed potatoes too omg! The tableside steak service was also next level! Highly recommend for a special occasion…especially Christmas! You could do a whole photoshoot here!! Such a beautiful spot for the holidays! I didn’t even get a pic of the sleigh…But so many cute spots! And amazing service!
AG
Alice Gates
Dec 14, 2025
5.0
Lovely hotel. Well kept and near Georgetown. Paul from room service and Natalya from the front desk were fantastic! Lauren at Bourbon Steak was also fabulous. I loved the hot apple cider for the winter! The tea was fantastic and we will certainly be back!!
CF
Clint Francis
Dec 10, 2025
3.0
Hôtel correct, mais le service pourrait être meilleur.
WB
Wajjakorn Boondech
Dec 1, 2025
5.0
Four Seasons Hotels consistently ensure an incredible experience, and this stay was no exception! From start to finish, everything was seamless, with Justin, Michael, and Amelia at the front desk going above and beyond. They helped us settle in effortlessly and offered assistance throughout the stay. I couldn’t be happier with the service, the stunning room, and the friendly, professional staff. Everyone made us feel warmly welcomed, making it a truly unforgettable experience. I can't wait to return soon!
JS
Johnny Seikaly
Nov 26, 2025
1.0
This year for Thanksgiving we give away 1,264 turkeys to families in need. The distribution takes place over several days and we use a refrigerated truck to keep the turkeys from spoiling. This year, I decided to park the turkey truck near my office, which is across the street from the Four Seasons in DC.
I arrived in the morning and turned on the refrigeration unit at around 830AM. At 930 AM I went back to the truck to start the deliveries for the day. As I climbed into the truck, two security officers came out of the hotel, surrounded me, physically prevented me from leaving and said that they'd called the police. One was standing in front of the truck and the other stood in a way that prevented me from closing the vehicle door, holding me hostage on a public street.
At first they barked that I violated noise ordinance by keeping the truck on all night and noted that guests were complaining due to the noise. The truck was not on all night. It was turned off at 545PM and turned back on at 830AM. I challenged them to produce the video evidence and they refused because they were lying.
When the police officer arrived he informed me that he was called to investigate suspicious activity - not a noise violation. These security guards/cowards could not even be honest about why they called the police. The instant I showed the officer the 1,000 'suspect' turkeys in back of the truck he laughed and let me go so we could deliver much needed food during this holiday season.
I was deeply disturbed by the outright racism and lack of empathy shown by the security staff. I should note that it was my Arab origin was apparently suspicious to them. This same Four Seasons hosted a guest last week who literally had a Washington Post journalist chopped up into little pieces. So the same guards that protected a human butcher called the cops on another Arab distributing turkeys to families in need for Thanksgiving.
I was parked in a public metered spot, not private property so why they were allowed to hold me hostage for 30 minutes before the police showed up? Even after I informed them that I am a monthly parking customer of the Four Seasons they refused to let me go and kept on sneering that the police would decide my fate. Thank you to MPD and the brave officer who set me free.
Shame on you Four Seasons. Despite your outright racism and best attempts to hold me hostage in a public parking spot, I was able to deliver the much needed turkeys to communities in need throughout DC.
Frequently Asked Questions About Four Seasons Hotel Washington, DC
What makes Four Seasons one of the best hotels in Washington, DC?
Our luxury hotel in Washington, DC is the first Four Seasons in the USA and the only Forbes Five Star, AAA Five Diamond hotel in the Nation’s Capital.
Where is Four Seasons Hotel Washington, DC located, and what attractions are nearby?
Our five-star hotel in Washington, DC is located in the historic neighborhood of Georgetown. Stroll through cobblestone streets lined with 18th- and 19th-century architecture, boutique shops, and cafes.
National Landmarks include:
- The National Mall: A short drive or bike ride brings you to iconic sites like the Lincoln Memorial, Washington Monument, and various Smithsonian museums.
- The White House: Located approximately 1.5 miles from the hotel, it's easily accessible for a photo opportunity or guided tour.
What luxury amenities does this 5-star hotel in Washington, DC offer?
Spacious, modern guest rooms, a premier private fitness club and spa with world-class amenities and dining experiences with our signature restaurant crafted by Michelin-distinguished chef Michael Mina.
What makes this Georgetown hotel a great choice for student visits or parents' weekends?
Four Seasons Hotel Washington, DC provides easy access to the city’s top universities. Whether you're visiting for a campus tour, an academic event or to see a loved one, our 5-star hotel in Washington, DC offers world-class service and luxurious accommodations just a short drive from Georgetown University, George Washington University and American University.
Does this luxury hotel in Washington, DC provide parking and transportation options?
The hotel offers valet parking, car service transportation and the capability to drive our house Lucid vehicles.
What makes Four Seasons Hotel Washington, DC an ideal choice for a romantic getaway?
You can enjoy luxurious accommodations, savour breakfast in bed and indulge in in rejuvenating couples’ massages or level up the evening with our private Night Spa experience. Explore the vibrant city together or delight in an intimate dinner at Bourbon Steak.
Why is this one of the best family-friendly hotels in Washington, DC?
Our Forbes Five-Star Hotel in Washington, DC welcomes families with special kid-friendly amenities, spacious suites and guest rooms and a relaxed location nestled away in historic Georgetown.
What are the best museums near the hotel, and does the hotel offer guided tours?
The National Mall, just a quick drive or bike ride away, offers access to the renowned Smithsonian museums. Our Concierge team can assist with itineraries and suggestions.
What types of rooms and suites are available at this luxury hotel in Washington, DC?
We offer a range of luxury suites and hotel rooms that offer unparalleled elegance and comfort, ideal for business and leisure stays. Each of our suites features spacious living areas, premium amenities, and stunning city views.
Is Four Seasons Hotel Washington, DC pet-friendly, and what amenities are available for pets?
The Hotel welcomes pets and features special amenities for animals, as well as a Pet Menu inside our In-Room Dining menu.
What accessibility features does Four Seasons Hotel Washington, DC offer?
The hotel provides accessible elevators and an accessible pool to accommodate guests with mobility needs.
Is airport shuttle service available at the hotel?
Yes, Four Seasons Hotel Washington, DC offers an airport shuttle service for guests' convenience.
Are pets allowed at Four Seasons Hotel Washington, DC?
Yes, both cats and dogs are welcome at the hotel, which features special amenities and a pet menu.
What dining options are available at the hotel?
The hotel has two restaurants, offers buffet breakfast and dinner options, features a bar, and provides 24-hour room service.
What wellness and fitness facilities does the hotel provide?
Guests can enjoy a fitness center with equipment like elliptical machines and free weights, a spa, sauna, hot tub, and massage services.
Does Four Seasons Hotel Washington, DC offer family-friendly amenities?
Yes, the hotel is kid-friendly, offers babysitting services, and children up to age 12 stay free with up to three kids per room.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Can guests rent bicycles or cars at Four Seasons Hotel Washington, DC?
Yes, bicycle rentals and car rental services are available for guests.
How can guests reach nearby dining and entertainment venues from the hotel?
Guests can easily visit nearby places like The Lounge at BOURBON STEAK for cocktails and Bourbon Steak for fine dining, all within walking distance of the hotel.
What nearby attractions can guests explore when staying at Four Seasons Hotel Washington, DC?
Guests can explore George Salon for beauty services and seasons restaurant for French breakfast and brunch, both conveniently close to the hotel.
Are there shopping options near Four Seasons Hotel Washington, DC for guests looking to explore?
Yes, nearby shopping includes boutique stores like Love Weld jewelry store, Suitsupply men's clothing store, and Bridge Street Books bookstore for diverse shopping experiences.