Candlewood Suites Windsor Locks Bradley Arpt by IHG

4.0
516 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterCandlewood Suites
Candlewood Suites Windsor Locks offers guests a comfortable extended stay. Conveniently located near the Hartford Bradley International Airport, the Candlewood Suites Hotel in Windsor Locks, CT offers free airport and area shuttle service. The hotel is easily accessible to downtown Hartford, CT and Springfield, MA, as well as area attractions and businesses. Extended stay guests of our pet friendly Windsor Locks hotel can enjoy spending an afternoon at Six Flags New England or the Eastern States Exposition Grounds. Tours of the historic Mark Twain House, the New England Air Museum and the Springfield Basketball Hall of Fame are also less than 12 miles from our Windsor Locks, CT accommodations. While lodging in Windsor Locks, CT, business-oriented travelers can appreciate our hotel near Bradley International Airport and companies such as Hamilton Sundstrand, Ahlstrom, American Honda and Travelers. To best accommodate our guests' business needs, we offer over 900 sq. ft. of meeting space and a 24-hour business center. During your visit, you can enjoy the comforts of home and the convenience of a regular routine. Free high-speed Internet access is provided, and an indoor swimming pool, a well-equipped fitness center, a DVD lending library and an outdoor barbecue gazebo are also available on-site. As you plan your trip, we hope you will explore ourexceptional Windsor Locks hotel rates and make your reservations with us today.

Location

Candlewood Suites Windsor Locks Bradley Arpt by IHG
149 Ella Grasso Turnpike, Windsor Locks, CT
06096, United States

Hours

Reviews

4.0
516 reviews
5 stars
251
4 stars
136
3 stars
65
2 stars
20
1 star
44

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is conveniently located near Bradley Airport, making it a good choice for travelers.

Cleanliness

There are mixed reviews regarding cleanliness, with some guests reporting dirty common areas and rooms, while others found their accommodations clean.

Staff Service

Staff service is inconsistent; some guests praised friendly and helpful staff, while others reported rude or unprofessional behavior.

Amenities

The hotel offers useful amenities like kitchenettes and a lending locker, but lacks complimentary breakfast and has issues with maintenance.

Overall Experience

Overall experiences vary widely, with some guests enjoying their stay while others faced significant issues, leading to a lack of consistent satisfaction.
  • NP
    Noah Perkins
    Dec 31, 2025
    1.0
    Dirty shower head, ruined bathroom mirror, crazy looking bath tub, a damaged night table, and a dirty hair dryer. This hotel is gross, smelly , dated and the maintenance might as well be duck tape and super glue. The only benefit is the kitchenette for people that may need to stay for longer than a day. But I would not recommend this hotel to family members, friends or anyone I know personally. It’s better to spend the $50 more and stay at any other location nearby.
  • GG
    Giselle G
    Dec 31, 2025
    5.0
    Stayed here as an overnight before catching a flight. The front desk staff were so nice and took their time answering questions about parking there for the week. The room was huge(!) And unexpectedly included a kitchenette complete with plates, silverware etc. For the regular price of a room and includes all this while still being clean and safe? Yes please! Be sure to inquire about leaving your car if you are flying out of Bradley. Oh also a shuttle to and from the airport!!
  • VV
    VEF
    Dec 27, 2025
    3.0
    Location is close to airport, the shuttle comes frequently (Laxfly) and is 10 minutes from the airport. The snack shop is good and the rooms have kitchenettes with Crock pots, blenders and so on available to borrow. The bed is really comfortable. Updates, modernization needed. There's a pool, good gym and laundry. It's a basic hotel. The 4th floor hall floors , elevator were dirty, smelled like smoke. The hotel just lacks that extra customer service that could make it memorable like a smile at check in or a more attentive staff. Otherwise it's a decent stop for a night.
  • KD
    Kimberly Delgado
    Dec 25, 2025
    1.0
    My stay at the Candlewood Suites in Windsor Locks was quite disappointing. I was treated unfairly by the staff, and my room service was never provided. I had to go to the front desk to pick up my own blankets and towels and even had to make my own bed. To make matters worse, I wasn’t informed that the pool was closed, which was disappointing. Additionally, the manager was rude and unprofessional, making the experience even more unpleasant. I would not recommend this hotel.
  • JD
    Jesse Dodd
    Dec 19, 2025
    1.0
    If you book a particular room online, even going by the pictures, when you check in, expect to get an entirely different room. The unsurely large gross smelling woman at the desk will not try to help you. I have stayed here 8 times and 5 of them, i was given the wring room which was disgusting and smelled like an ashtray. Vehicles are often broken into and they charge $100 for incidentals which you have to fight to get back for no apparent reason. They also gave out my personal info and credit card number to a stranger! This place should be condemned.

Frequently Asked Questions About Candlewood Suites Windsor Locks Bradley Arpt by IHG

What are the check-in and check-out times at Candlewood Suites Windsor Locks Bradley Arpt?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is parking available at Candlewood Suites Windsor Locks Bradley Arpt?

Yes, free parking is available for guests.