Business Details
About
HotelBest Western
Located in West Haven,CT, the Best Western Executive Hotel of New Haven-West Haven is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Executive Hotel of New Haven-West Haven
490 SAW MILL RD, West Haven, CT
06516, United States
Hours
Reviews
3.7
778 reviews
5 stars
295
4 stars
203
3 stars
117
2 stars
62
1 star
101
What are people saying?
AI-generated from recent customer reviews
Location
Guests appreciated the hotel's convenient location near shopping and dining options, as well as its proximity to the highway.
Cleanliness
While some guests found the rooms clean, others reported issues with cleanliness, including odors and unkempt areas.
Staff Service
Customer service received mixed reviews; some praised the staff for being friendly and helpful, while others reported unprofessional behavior and lack of responsiveness.
Facilities
The hotel has several amenities like a pool and breakfast, but there were complaints about the pool being closed and issues with room facilities.
Overall Condition
Many reviews noted that the hotel is dated and in need of renovations, with several guests mentioning maintenance issues.
- LHLeslie HicksDec 18, 20254.0Right off of State 95N, this Hotel was perfect for our visit. The location was surrounded by a Walmart, Dunkin Donuts, Gas station, 711 Convience Store, plus dinners, as well as a variety of shopping locations near and on the Boston Post Road. The room was clean, had an indoor pool, and served a full free breakfast with the room accomodations. We found the price for the room reasonable for a ⭐⭐⭐⭐+ hotel. We'll definitely stay here whenever we're in this area.
- QOQuiria De oliveiraNov 6, 20255.0The best place to stay in !
- YHYouness HadjkacemNov 3, 20252.0Was a queen bed but it’s not comfy at all if you’re just move, you hear a lot of noises coming from the box
- WCWM COct 28, 20255.0No issue whatsoever
- MCmichelle carinoOct 24, 20251.0I work at the VA hospital near by. I had a US Veteran patient who is undergoing cancer treatment for 4 days at the VA. And he was turned down by the hotel stating that they do not accept Veterans or are affiliated with the VA hospital. I am very sad and very disappointed the Best Western
Frequently Asked Questions About Best Western Executive Hotel of New Haven-West Haven
Does the Best Western Executive Hotel of New Haven-West Haven offer free parking?
Yes, free parking is available for guests at the hotel.
Is free Wi-Fi available at the Best Western Executive Hotel of New Haven-West Haven?
Yes, the hotel provides free internet access from the comfort of guest rooms and the business center.
What are the operating hours of the Best Western Executive Hotel of New Haven-West Haven?
The hotel is open 24 hours a day, 7 days a week.
What is the address of the Best Western Executive Hotel of New Haven-West Haven?
The hotel is located at 490 SAW MILL RD, West Haven, CT 06516, USA.
Is the Best Western Executive Hotel of New Haven-West Haven located on the beachfront?
No, the hotel is not a beachfront property.
What is the featured promotion currently offered by the Best Western Executive Hotel of New Haven-West Haven?
Stay 2 nights and receive a $50 Best Western Gift Card as part of the promotion.
Where can guests find coffee and snacks near the Best Western Executive Hotel of New Haven-West Haven?
Guests can visit Dunkin', a nearby coffee shop and donut provider, conveniently located near the hotel.
Are there any fast food restaurants near the Best Western Executive Hotel of New Haven-West Haven?
Yes, Subway is a fast food restaurant and sandwich shop located near the hotel for quick and casual dining options.
What nearby food options are convenient for hotel guests at the Best Western Executive Hotel of New Haven-West Haven?
Guests can enjoy nearby Dunkin' for coffee and donuts or grab a sandwich at Subway, both located close to the hotel.
What brand is the Best Western Executive Hotel of New Haven-West Haven associated with?
The hotel is part of the Best Western brand, known for quality and value.