Business Details
About
Hotel
Located in West Haven,CT, the Best Western Executive Hotel of New Haven-West Haven is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Executive Hotel of New Haven-West Haven
490 SAW MILL RD, West Haven, CT
06516, United States
Hours
Reviews
3.7
776 reviews
5 stars
294
4 stars
202
3 stars
117
2 stars
62
1 star
101
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some guests found the rooms clean, others reported issues such as odors, dirty bathrooms, and unvacuumed carpets.
Customer Service
Customer service received mixed reviews, with some staff being described as friendly and helpful, while others were noted as rude and unresponsive.
Facilities Issues
Numerous complaints were made about broken amenities, including non-functioning TVs, elevators, and issues with plumbing.
Location
The hotel is conveniently located near shopping and dining options, but noise from the nearby highway was a common complaint.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety, though some noted that hot items were often cold.
- QOQuiria De oliveiraNov 6, 20255.0The best place to stay in !
- YHYouness HadjkacemNov 3, 20252.0Was a queen bed but it’s not comfy at all if you’re just move, you hear a lot of noises coming from the box
- WCWilliam ColakOct 28, 20255.0No issue whatsoever
- MCmichelle carinoOct 24, 20251.0I work at the VA hospital near by. I had a US Veteran patient who is undergoing cancer treatment for 4 days at the VA. And he was turned down by the hotel stating that they do not accept Veterans or are affiliated with the VA hospital. I am very sad and very disappointed the Best Western
- MKMatthias KramerOct 12, 20254.0Schönes Hotel für Zwischenübernachtungen. Saubere Zimmer. Nettes Personal an der Rezeption.
Frequently Asked Questions About Best Western Executive Hotel of New Haven-West Haven
Does the Best Western Executive Hotel of New Haven-West Haven offer free parking?
Yes, free parking is available for guests at the hotel.
Is free Wi-Fi available at the Best Western Executive Hotel of New Haven-West Haven?
Yes, the hotel provides free internet access from the comfort of guest rooms and the business center.
What are the operating hours of the Best Western Executive Hotel of New Haven-West Haven?
The hotel is open 24 hours a day, 7 days a week.
What is the address of the Best Western Executive Hotel of New Haven-West Haven?
The hotel is located at 490 SAW MILL RD, West Haven, CT 06516, USA.
Is the Best Western Executive Hotel of New Haven-West Haven located on the beachfront?
No, the hotel is not a beachfront property.
What is the featured promotion currently offered by the Best Western Executive Hotel of New Haven-West Haven?
Stay 2 nights and receive a $50 Best Western Gift Card as part of the promotion.
Where can guests find coffee and snacks near the Best Western Executive Hotel of New Haven-West Haven?
Guests can visit Dunkin', a nearby coffee shop and donut provider, conveniently located near the hotel.
Are there any fast food restaurants near the Best Western Executive Hotel of New Haven-West Haven?
Yes, Subway is a fast food restaurant and sandwich shop located near the hotel for quick and casual dining options.
What nearby food options are convenient for hotel guests at the Best Western Executive Hotel of New Haven-West Haven?
Guests can enjoy nearby Dunkin' for coffee and donuts or grab a sandwich at Subway, both located close to the hotel.
What brand is the Best Western Executive Hotel of New Haven-West Haven associated with?
The hotel is part of the Best Western brand, known for quality and value.