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Thank you for choosing Holiday Inn Express Vernon Ct., you will find our hotel to be clean comfortable and welcoming with a friendly accommodating staff. Relax in our comfortable beds and take advantage of a full hot breakfast, indoor heated pool and free Wi-Fi as well as our guest business center. Enjoy a magnificent meal from Angellinos Italian Restaurant located immediately adjacent to the hotel offering over sized delicious portions at a reasonable price. We are conveniently located right off the highway and close to whatever you may need, contact us directly to reserve your room today.
Location
Holiday Inn Express Vernon - Manchester by IHG
346 Kelly Road, Vernon, CT
06066, United States
Hours
Reviews
4.0
491 reviews
5 stars
218
4 stars
151
3 stars
59
2 stars
26
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting their helpfulness and professionalism.
Cleanliness
While some guests reported cleanliness issues, many others noted that the hotel was generally clean and well-maintained.
Location
The hotel is conveniently located near shopping centers and restaurants, making it a favorable choice for travelers.
Condition and Maintenance
Several reviews mentioned that the hotel is dated and in need of renovations, with issues like musty smells and outdated decor.
Safety Concerns
Multiple guests expressed concerns about safety, particularly regarding vehicle break-ins and poorly lit parking areas.
- DCDanelle CurlNov 2, 20255.0Convenient location close to everything. Great staff, very clean room and loved the large bathroom.
- JWJasmine W.Oct 15, 20251.0My 75-year old father was coming from New York to see his grandson for Grandparents Day at his school. Since the grandparents day was at 9am, I booked a room at this hotel so he would have somewhere to stay overnight before the event. Apparently the weather wasn’t great up in Albany , so he made a decision to not to drive to CT. the night before and arrive the day of instead. I called the hotel to refund the room because we no longer needed it, was told by the front desk the person he had to ask a manager, who was on a conference call and I would be notified by email when the refund happened. About 3 hours later, I called back because I never received an email, the front desk person said the manager denied my request. I asked to speak to the manager to see if there were any other options like a credit or to modify the date, because if my father comes today, he could possibly have somewhere to rest before traveling back to NY. The front desk person said he would give the manager a note to call me. I waited another 2 hours and no phone call so I called IHG customer service about the date modification, the woman said it should be no problem to modify the date of stay and she would just have to confirm with the hotel. She contacted the hotel and spoke to the same front desk person who said the hotel will not modify the request and to contact the manager, who would be there around 11pm. I called at 11:30pm last night and again at 5am this morning. No one is answering the phone. No manager has reached out to me. No hotel is perfect but it’s been good in a pinch, next to shopping centers and has breakfast included. It’s sad this is how they are choosing to treat returning customers. I wasn’t even worth a return phone call by a manager.
- DDDennis DesiletSep 13, 20255.0Great guest service
- TGTay Cy GamingSep 1, 20255.0Right near everything you would need. They are cleanly and great rooms. They even have extra things like toothpaste or toothbrushes or razors and shaving cream at the front desk if you need them. Great place to stay. Also you get free breakfast every morning.
- LJL JAug 29, 20255.0Nice, quiet, location. Close to stores and highway access. LOVE the pillows!
Frequently Asked Questions About Holiday Inn Express Vernon - Manchester by IHG
Does Holiday Inn Express Vernon - Manchester offer free breakfast?
Yes, Holiday Inn Express Vernon - Manchester provides a free full hot breakfast including buffet options.
Is parking available at Holiday Inn Express Vernon - Manchester?
Yes, free parking is available for guests at the hotel.
Are pets allowed at Holiday Inn Express Vernon - Manchester?
No, pets including cats and dogs are not allowed at this hotel.
What time is check-in and check-out at Holiday Inn Express Vernon - Manchester?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking, mobility accessible rooms, and has an elevator to accommodate guests with mobility needs.
Are there fitness facilities at Holiday Inn Express Vernon - Manchester?
Yes, the hotel features a fitness center with equipment including elliptical machines, free weights, and treadmills.
What measures does the hotel take for enhanced cleaning and sanitation?
The hotel uses commercial-grade disinfectants, has employees trained in cleaning and hand washing, offers additional sanitation in food areas, enhanced cleaning in common areas, and disinfects or discards plastic keycards.
Are there any nearby restaurants where I can dine during my stay?
Yes, you can enjoy meals at Angellinos Italian Restaurant adjacent to the hotel as well as nearby places like Rita's Italian Ice & Frozen Custard, The Dirty Bird bar and grill, Yang Zi Jiang Chinese and sushi restaurant, and Spice Town grocery store.
What nearby stores are available for shopping or essentials?
Nearby shopping options include T.J. Maxx & HomeGoods department stores, HomeGoods furniture and home goods store, and Pet Valu pet store and grooming services.
Where can I find medical and health services near Holiday Inn Express Vernon - Manchester?
Nearby health care options include Hartford HealthCare-GoHealth Urgent Care, Hartford Hospital Family Health Center, Vernon Imaging on Talcottville Rd., and local doctors like Richard Harding, MD and Hartford HealthCare Medical Group.